LuizRicarte

Results 10 comments of LuizRicarte

Hi guys, I have the same problem, did you find a solution?

Hello, I made the change in the CommonITILObject.php file, opened a new ticket, but it continues to appear in Assigned, after I approve this ticket, it appears in Validate. I...

@btry Can you check if I understand correctly? ![image](https://user-images.githubusercontent.com/104385269/178554063-66832299-e6f2-4ed4-9392-9915d55989c2.png) ![image](https://user-images.githubusercontent.com/104385269/178554369-b201680e-d509-4481-bdc9-c906632db99f.png)

@btry, I opened the ticket for test. My ID: 51 Validator ID: 59 Neither for me nor for the validator the ticker appears on the validating dashboard. Users: ![image](https://user-images.githubusercontent.com/104385269/178581526-8ce40310-97d1-471e-8818-b17fec5e975b.png) TicketsValidations...

@btry I don't know if I understood much, I'm sorry. I switched to the SuperAdmin profile, activated Debug. I changed it again to the SelfService profile, where it presents the...

@btry In the SQL file I didn't find anything related to the plugin SQL-Errors.log ![image](https://user-images.githubusercontent.com/104385269/178600207-752afc5c-d495-4c33-9190-4317f6d02796.png) In the PHP file I found this error several times, I don't know exactly what...

@btry Apologies for the delay. As I understand it, I have to add the snippet indicated in the issue.class.php file. That's it? ![image](https://user-images.githubusercontent.com/104385269/178787871-b2deafa2-ead2-4bb6-8387-3e311aac3cb4.png)

@btry I think it worked. sql-errors.log [sqlerro.txt](https://github.com/pluginsGLPI/formcreator/files/9104417/sqlerro.txt)

> @btry Sorry, as I said I don't have much knowledge, where can I read about the patch tool to apply it correctly? I performed the requested query and the...

> I have the same problem! managed to come up with a solution ? No, I keep having the problem