LoopKit
App v. 3.4.1 crashes after a few minutes of usage with no error message
Describe the bug The app loses connection with both Dexcom One+ and Omnipod Dash after a few minutes of usage, then it only shows a total black display.
Thank you in advance for your help!
Attach an Issue Report Esporta- 20241006T141741Z.zip
To Reproduce 1 - Everything started this morning, when I got a notification from Dexcom One+ saying that there was a server error, so Share was not working. After a couple of minutes, it was back. I also had to reactivate the connection with Apple Health, as it was off on the One+ app. When I opened Loop, the display turned black after some seconds.
2 - I rebooted my iPhone and I managed to reopen the Loop app. After 5 minutes, it lost connection with the devices (giving the "red loop" error message when you click on it), freezes and turned black once again. It gives no push error notification.
I don't know if the Dexcom server error has something to do with the Loop crash.
Expected behavior
No crashes.
Screenshots
Phone
- Hardware: iPhone SE 2020 2nd generation
- OS Version: 17.7
Loop Version
- Version Number: 3.4.1 (57)
- Repo: should be loopkit
CGM
- Device: Dexcom one+
- Manager app: Dexcom app
Pump
- Manufacturer: Insulet
- Model: Omnipod Dash
- Firmware version: --
Additional context iPhone space: 121,1 GB/ 128 GB
For anyone who has a crash, you need to upload the crash file as soon after the crash as possible and include a timestamp for when the crash occurred.
- https://loopkit.github.io/loopdocs/troubleshooting/loop-crashing/?h=crash#save-and-submit-your-crash-logs
Closing this issue because it was so far in the past and no crash log was provided.
