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Published 20 hours ago • verified publisher icon LodestoneHQ

no documents uploaded/thumbnail

Open lucafolin opened this issue 4 years ago • 2 comments

Hi I have installed lodestone in docker containers. I have insert into /data/storage/documents directory of "storage" container 3 pdf files and one txt file but they don't appear in the dashboard as you can see in the attached image. The "file size" canghed based on the file size of the file I have uploaded but no more info about the files, no way to choose one of the files I have uploaded. How can I fix the problem ?

image

lucafolin avatar Aug 26 '20 13:08 lucafolin

Can you check to see if there were any errors reported? You can click the "Heartbeat" icon in the top right and look toward the bottom of the page for the "Queue: Errors" line. If it says there were errors reported, you can click the "View" button to see which documents encountered an error being imported.

dskaggs avatar Aug 27 '20 18:08 dskaggs

Hi sorry for my late answer. I have checked but no errors appear in the "Heartbeat" as you can see in the first image:

image1

as you can see in this image I have mapped my docker/lodestone/storage/ with /data folder and in my folder there are some documents that don't appear in the web UI:

image2

lucafolin avatar Sep 14 '20 15:09 lucafolin