Sunshine
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Cannot access the WebUI or use Moonlight to connect in the Windows 24H2 version
Is there an existing issue for this?
- [X] I have searched the existing issues
Is your issue described in the documentation?
- [X] I have read the documentation
Is your issue present in the latest beta/pre-release?
This issue is present in the latest pre-release
Describe the Bug
I updated the Windows build to 24H2 yesterday, and I find that my PC with Sunshine server installed became offline when I try to connect it through Moonlight client on my Android phone. So I back to PC side to check the status of Sunshine server (ver. 0.23.1), however, I can't access the Web UI, specificly, the address https://localhost:47990/
are loading and show a blank page forever, i.e. the screenshot shown below.
Even after rebooting, re-installing ver 0.23.1, or installing the pre-release version ([v2024.629.13903] https://github.com/LizardByte/Sunshine/releases/tag/v2024.629.13903)), the problem presents.
Expected Behavior
No response
Additional Context
No response
Host Operating System
Windows
Operating System Version
Windows 11 Pro for Workstation, 24H2, Build 26100.1000
Architecture
64 bit
Sunshine commit or version
0.23.1
Package
Windows - installer
GPU Type
Nvidia
GPU Model
RTX 4090
GPU Driver/Mesa Version
556.12
Capture Method
None
Config
fps = [10,30,60,90,120,144,180]
nvenc_preset = 7
nvenc_twopass = full_res
resolutions = [
352x240,
480x360,
858x480,
1280x720,
1920x1080,
2560x1080,
3440x1440,
1920x1200,
3840x2160,
3840x1600,
2560x1440,
3200x1440
]
upnp = enabled
origin_web_ui_allowed = wan
qsv_preset = slowest
sw_preset = veryslow
address_family = both
hevc_mode = 3
av1_mode = 3
qsv_coder = cabac
qp = 0
locale = zh
Apps
{
"env": {
"PATH": "$(PATH);$(ProgramFiles(x86))\\Steam"
},
"apps": [
{
"name": "Desktop",
"image-path": "desktop.png"
},
{
"name": "Steam Big Picture",
"detached": [
"steam steam://open/bigpicture"
],
"image-path": "steam.png"
}
]
}
Relevant log output
[2024:07:02:12:02:00]: Info: Sunshine version: v2024.629.13903
[2024:07:02:12:02:01]: Info: nvprefs: No need to modify application profile settings
[2024:07:02:12:02:01]: Info: nvprefs: Changed OGL_CPL_PREFER_DXPRESENT to OGL_CPL_PREFER_DXPRESENT_PREFER_ENABLED for base profile
[2024:07:02:12:02:01]: Info: Compiling shaders...
[2024:07:02:12:02:01]: Info: System tray created
[2024:07:02:12:02:01]: Info: Compiled shaders
[2024:07:02:12:02:01]: Warning: Gamepad x360 is disabled due to gamepads.vigem-not-available
[2024:07:02:12:02:01]: Warning: Gamepad ds4 is disabled due to gamepads.vigem-not-available
[2024:07:02:12:02:01]: Warning: No gamepad input is available
[2024:07:02:12:02:01]: Info: // Testing for available encoders, this may generate errors. You can safely ignore those errors. //
[2024:07:02:12:02:01]: Info: Trying encoder [nvenc]
[2024:07:02:12:02:01]: Info: ddprobe.exe [1] [] returned: 0x00000000
[2024:07:02:12:02:01]: Info: Set GPU preference: 1
[2024:07:02:12:02:01]: Info:
Device Description : NVIDIA GeForce RTX 4090
Device Vendor ID : 0x000010DE
Device Device ID : 0x00002684
Device Video Mem : 22612 MiB
Device Sys Mem : 0 MiB
Share Sys Mem : 32674 MiB
Feature Level : 0x0000B100
Capture size : 2560x1440
Offset : 0x0
Virtual Desktop : 2560x1440
[2024:07:02:12:02:01]: Info: Active GPU has HAGS enabled
[2024:07:02:12:02:01]: Info: Using realtime GPU priority
[2024:07:02:12:02:01]: Info:
Colorspace : DXGI_COLOR_SPACE_RGB_FULL_G2084_NONE_P2020
Bits Per Color : 10
Red Primary : [0.685547,0.308594]
Green Primary : [0.264648,0.667969]
Blue Primary : [0.150391,0.0576172]
White Point : [0.313477,0.329102]
Min Luminance : 0.3915 nits
Max Luminance : 408.76 nits
Max Full Luminance : 408.76 nits
[2024:07:02:12:02:01]: Info: Desktop resolution [2560x1440]
[2024:07:02:12:02:01]: Info: Desktop format [DXGI_FORMAT_R16G16B16A16_FLOAT]
[2024:07:02:12:02:01]: Info: Display refresh rate [179.96Hz]
[2024:07:02:12:02:01]: Info: Requested frame rate [60fps]
[2024:07:02:12:02:01]: Info: SDR color coding [Rec. 601]
[2024:07:02:12:02:01]: Info: Color depth: 8-bit
[2024:07:02:12:02:01]: Info: Color range: [JPEG]
[2024:07:02:12:02:01]: Info: NvEnc: created encoder P7 two-pass rfi
[2024:07:02:12:02:01]: Info: SDR color coding [Rec. 601]
[2024:07:02:12:02:01]: Info: Color depth: 8-bit
[2024:07:02:12:02:01]: Info: Color range: [JPEG]
[2024:07:02:12:02:01]: Info: NvEnc: created encoder P7 two-pass rfi
[2024:07:02:12:02:01]: Info: SDR color coding [Rec. 601]
[2024:07:02:12:02:01]: Info: Color depth: 8-bit
[2024:07:02:12:02:01]: Info: Color range: [JPEG]
[2024:07:02:12:02:01]: Info: NvEnc: created encoder P7 two-pass rfi
[2024:07:02:12:02:02]: Info:
Device Description : NVIDIA GeForce RTX 4090
Device Vendor ID : 0x000010DE
Device Device ID : 0x00002684
Device Video Mem : 22612 MiB
Device Sys Mem : 0 MiB
Share Sys Mem : 32674 MiB
Feature Level : 0x0000B100
Capture size : 2560x1440
Offset : 0x0
Virtual Desktop : 2560x1440
[2024:07:02:12:02:02]: Info: Active GPU has HAGS enabled
[2024:07:02:12:02:02]: Info: Using realtime GPU priority
[2024:07:02:12:02:02]: Info:
Colorspace : DXGI_COLOR_SPACE_RGB_FULL_G2084_NONE_P2020
Bits Per Color : 10
Red Primary : [0.685547,0.308594]
Green Primary : [0.264648,0.667969]
Blue Primary : [0.150391,0.0576172]
White Point : [0.313477,0.329102]
Min Luminance : 0.3915 nits
Max Luminance : 408.76 nits
Max Full Luminance : 408.76 nits
[2024:07:02:12:02:02]: Info: Desktop resolution [2560x1440]
[2024:07:02:12:02:02]: Info: Desktop format [DXGI_FORMAT_R16G16B16A16_FLOAT]
[2024:07:02:12:02:02]: Info: Display refresh rate [179.96Hz]
[2024:07:02:12:02:02]: Info: Requested frame rate [60fps]
[2024:07:02:12:02:02]: Info: HDR color coding [Rec. 2020 + SMPTE 2084 PQ]
[2024:07:02:12:02:02]: Info: Color depth: 10-bit
[2024:07:02:12:02:02]: Info: Color range: [JPEG]
[2024:07:02:12:02:02]: Info: NvEnc: created encoder P7 10-bit two-pass rfi
[2024:07:02:12:02:02]: Info: HDR color coding [Rec. 2020 + SMPTE 2084 PQ]
[2024:07:02:12:02:02]: Info: Color depth: 10-bit
[2024:07:02:12:02:02]: Info: Color range: [JPEG]
[2024:07:02:12:02:02]: Info: NvEnc: created encoder P7 10-bit two-pass rfi
[2024:07:02:12:02:02]: Info:
[2024:07:02:12:02:02]: Info: // Ignore any errors mentioned above, they are not relevant. //
[2024:07:02:12:02:02]: Info:
[2024:07:02:12:02:02]: Info: Found H.264 encoder: h264_nvenc [nvenc]
[2024:07:02:12:02:02]: Info: Found HEVC encoder: hevc_nvenc [nvenc]
[2024:07:02:12:02:02]: Info: Found AV1 encoder: av1_nvenc [nvenc]
[2024:07:02:12:02:02]: Info: Configuration UI available at [https://localhost:47990]
[2024:07:02:12:02:03]: Info: Registered Sunshine mDNS service
[2024:07:02:12:02:04]: Info: Completed UPnP port mappings to 192.168.0.155 via http://192.168.0.1:5000/rootDesc.xml
[2024:07:02:12:02:15]: Info: Opening UI from system tray
[2024:07:02:12:02:15]: Info: Resolved user-provided command 'https://localhost:47990' to '"C:\Program Files\Google\Chrome Beta\Application\chrome.exe" --single-argument https://localhost:47990'
[2024:07:02:12:02:15]: Info: https://localhost:47990 running with PID 27700
[2024:07:02:12:02:15]: Info: Opened url [https://localhost:47990]
[2024:07:02:12:02:15]: Info: Web UI: [::1] -- not authorized