Suggestion: As the message is stilized in the widget or pop up should be the same color in the operator console
As the message are stylized for the widget or pop up user, the color of the title operator, visitor and background should be the same in the operator console.
I have tried to customize the message color and title color of the visitor and the operator. All work fine in user side, but not in the operator side where the colors are not the custom I have set.
How to reproduce:
- create a template and choose a different colours for messages and operator/visitor title from the standard
- test in in the widget user or pop up will work fine
- from operator side the colors are not the same... are not the colors of message and titles I have setup.
Hi @peopleinside,
Can you pay some screen shots of what you mean?
I have done something similar and it works for me, so maybe able to help you out
Sure, as you can see from the screen above the colors of messages and title of visitor and operator are not respected in the operator side.
Also in the screen can be visibile bug https://github.com/LiveHelperChat/livehelperchat/issues/781 where in visitor widget is missed Live Support before "Benvenuti nel Supporto Live" message.

This also help an operator to print the correct log chat with correct colors. I want see colors as user see in the widget.
This is enhancement and I can promise back office style support won't be any time soon :)