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Problems with display of online users.

Open marcelloinfoweb opened this issue 10 years ago • 14 comments

When configured to view the user up to 20 minutes appears on the buttons of invitations and delete each user. When I change to 30 minutes the screen of users online it is zoomed and stretched to the right, hiding it so the buttons call and delete. In Firefox it is extended with 1 hour.

The final image this with 67% zoom in Google Chrome.

imagem_ate-20minutos imagem_ate-30minutos imagem_ate-30minutos_zoom-67porcente

marcelloinfoweb avatar Oct 26 '15 11:10 marcelloinfoweb

Sorry, I AM unable to reproduce or understand the issue. Maybe rem or someone else can understand better. I can't find any problem for now as for my use of LHC also reading your report I AM unable to understand.

The only think maybe strange is the central screen where you have not delete and other button.. but I AM unable to reproduce.

Maybe you should report the step to reproduce 1. 2. 3. 4.

Thanks

PeopleInside avatar Oct 26 '15 13:10 PeopleInside

Sorry if I did understand.

Step-by-step:

  1. I enter in the system (obvious)
  2. Click to show "Users Online"
  3. Do I change the time to show the user more than 20 minutes on the site.

So on the table that contains the list of users online extends far beyond the screen of the browser, thus having to broaden to be able to see the button "Send message" and "Delete".

I hope I have been clear.


Português

Desculpe se não me fiz entender.

Passo a passo:

  1. Entro no sistema (obvio)
  2. Clico em mostrar "Usuários Online"
  3. Altero o tempo para mostrar usuário com mais de 20 minutos no site.

Daí por diante a tabela que contem a lista de usuários online se extende muito alem da tela do navegador, tendo assim que ampliar para conseguir ver os botão de "Enviar mensagem" e "Deletar".

Espero ter sido claro.

marcelloinfoweb avatar Oct 26 '15 14:10 marcelloinfoweb

Thank you! This with all browser or just with witch and what version?

Are also you able to reproduce in the demo of live helper chat?

PeopleInside avatar Oct 26 '15 14:10 PeopleInside

In all browsers and on the site Demo also.

imagem_ate-20minutos_site-demo

marcelloinfoweb avatar Oct 26 '15 14:10 marcelloinfoweb

I Still unable to reproduce. Have you tried from different PC? Maybe can be an issue of some component you have in the browser.

From your point to reproduce I Am unable to reproduce.

PeopleInside avatar Oct 26 '15 15:10 PeopleInside

I work as an IT Analyst, I received a call about this issue, then, is happening also with other browsers on other PCs.

marcelloinfoweb avatar Oct 26 '15 16:10 marcelloinfoweb

Here is a video to show what happens.

http://screencast.com/t/REfwmev2

marcelloinfoweb avatar Oct 26 '15 17:10 marcelloinfoweb

Thank you! Issue confirmed also in the DEMO.

Thanks for reporting, just wait a fix.

PeopleInside avatar Oct 26 '15 17:10 PeopleInside

Nothing, it is always a pleasure to help this great project!

Waiting.

marcelloinfoweb avatar Oct 26 '15 18:10 marcelloinfoweb

Thank you. In this case video is essential to understand.

You described in wrong way the step to reproduce as in the video you do different step who you missed to put.

Thanks for the video, this topic are already labelled with BUG and will be fixed soon. Thanks to @remdex also!

PeopleInside avatar Oct 26 '15 18:10 PeopleInside

This seems verify when there are long URL so the buttons be invisible on the right because moved out of the window and there are not scroll bar so impossible to use button.

BUT the video is also very interesting for understand can be not the only issue http://screencast.com/t/REfwmev2

PeopleInside avatar Oct 28 '15 13:10 PeopleInside

This BUG is showed often in visitor online link also in the latest version and make impossibile to use button on the right.

Hope to see that fixed, don't forget this BUG :D

PeopleInside avatar Jan 20 '16 13:01 PeopleInside

Seems the line with visitor info and link and button are not responsive as all other elements. If you resize the window the row is going out of the window and no scroll bar are showed

PeopleInside avatar Jan 29 '16 15:01 PeopleInside

This responsive issue is present also if you go on autoresponder and resize the window to small.. This bug affect online visitor page and also autoresponder (you can see in the demo) also in widget themes if the name of the theme is long and the window is isze and maybe other pages.

Hope this can be fixed. 1 2 3 4

PeopleInside avatar Jan 31 '16 13:01 PeopleInside