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Visitor name, email & phone stored in cookie

Open skiner68 opened this issue 9 years ago • 5 comments

Hello, we would like to store visitor details for future chats in cookie for auto completion in new chat request form....

Based on https://forum.livehelperchat.com/viewtopic.php?id=1197

skiner68 avatar May 11 '15 12:05 skiner68

+1 I want this too. Maybe best is allow in the admin settings enable or disable of this option.

When you have visitor who coe back not all time user loose time to rewrite full email address. Although not memorize options allows for more privacy and so the choice could be left in the settings.

PeopleInside avatar May 11 '15 16:05 PeopleInside

I like the idea of helping the users even more by saving there data. But it's an bad idea to store user information directly in cookies. Cookies are vulnerable, I would strongly suggest to save the information in a database together with an UID or token.

BertKooij avatar May 11 '15 17:05 BertKooij

It's just LHC users idea, then I do this stuff, it will be stored in database in any case.

remdex avatar May 11 '15 17:05 remdex

Hello, is there any way to give this more priority? Head of my department is really interested in this, we are seriously considering support this feature by donating. Please let me know.

skiner68 avatar Dec 11 '15 08:12 skiner68

So the goal is to remember the visitor name, email and phone number and store it in the database and add an option in the admin settings to turn this feature off? Should I also add an option on how long to store the information for?

ghost avatar Aug 13 '19 11:08 ghost