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Disable the scrolling of lhc_header when the web widget is minimized.

Open tennom opened this issue 8 years ago • 2 comments
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This is the developer's website on a phone screen and the minimized chat header shows iframe content.

lhc600

How to reproduce the screen shot above?

  1. Use your phone browser to visit https://livehelperchat.com/.
  2. Click on "Live help is online..." and then minimize the chat window after it's loaded.
  3. Try to place your finger on the minimized window header and scroll up. You will experience the screen shot above.

How did I solve it?

  1. I followed the developer's suggestion.
  2. I used the CSS "!important" flag as following:

#lhc_container.lhc-min{position:fixed !important; overflow: hidden !important;}

I wasn't able to see if this issue is a potential duplicate. My apology if it is. Live Helper Chat is my favorite, I'd like to do anything to contribute.

tennom avatar Sep 05 '17 05:09 tennom

Hi and thank you for the report. I tested this today on Android, Firefox and Chrome and was not able to reproduce.

Can you please test again using incognito window?

PeopleInside avatar Sep 05 '17 08:09 PeopleInside

Ok now I was able to reproduce the issue :D

PeopleInside avatar Sep 05 '17 08:09 PeopleInside