lexpredict-contraxsuite icon indicating copy to clipboard operation
lexpredict-contraxsuite copied to clipboard

ContraxSuite live url - installation issues

Open pdombkins opened this issue 7 years ago • 2 comments

Our contractor has faced issues with the ContraxSuite live url: whilst all links below the localhost url are working, when configured below localhost url with nginx then all links below the live url are broken and not working correctly - except for /jupyter url.

We have followed all docs of ContraxSuite to fix live url issues. but are still not able to fix issues.

Localhost url: http://localhost:8888 http://localhost:65080/advanced/ http://localhost:65080/api/ http://localhost:65080/rest-auth/ http://localhost:5601

live url: https://contraxsuite.logicontract.com.au/ (not working) https://contraxsuite.logicontract.com.au/jupyter (working) (password= Administrator ) https://contraxsuite.logicontract.com.au/advanced (not working) https://contraxsuite.logicontract.com.au/api (not working) https://contraxsuite.logicontract.com.au/rest-auth (not working) https://contraxsuite.logicontract.com.au/kibana (not working)

pdombkins avatar Jun 02 '18 06:06 pdombkins

Hello - We would need more information & logs in order to troubleshoot this, however, both environments should be running SSL. Also, we use nginx to allow everything to run on port 443, and not require port numbers in the URL. You may email us logs at [email protected] and we will respond to them as soon as possible.

For information on quick start packages, professional setup & support packages with SLAs please email [email protected]

ericlex avatar Jun 04 '18 13:06 ericlex

Below is the error logs of nginx.

###############################

2018/06/05 11:50:32 [error] 4726#4726: *13 open() "/data/contraxsuite-frontend/static/js/project.js" failed (2: No such file or directory), client: 157.39.201.180, server: contraxsuite.logicontract.com.au, request: "GET /static/js/project.js HTTP/1.1", host: "contraxsuite.logicontract.com.au", referrer: "https://contraxsuite.logicontract.com.au/advanced" 2018/06/05 11:50:32 [error] 4726#4726: *14 open() "/data/contraxsuite-frontend/static/vendor/tagsinput/bootstrap-tagsinput.js" failed (2: No such file or directory), client: 157.39.201.180, server: contraxsuite.logicontract.com.au, request: "GET /static/vendor/tagsinput/bootstrap-tagsinput.js HTTP/1.1", host: "contraxsuite.logicontract.com.au", referrer: "https://contraxsuite.logicontract.com.au/advanced" 2018/06/05 11:50:33 [error] 4726#4726: *15 open() "/data/contraxsuite-frontend/static/images/contraxsuite_logo.png" failed (2: No such file or directory), client: 157.39.201.180, server: contraxsuite.logicontract.com.au, request: "GET /static/images/contraxsuite_logo.png HTTP/1.1", host: "contraxsuite.logicontract.com.au", referrer: "https://contraxsuite.logicontract.com.au/advanced" 2018/06/05 11:50:33 [error] 4726#4726: *8 open() "/data/contraxsuite-frontend/static/theme/js/jquery.js" failed (2: No such file or directory), client: 157.39.201.180, server: contraxsuite.logicontract.com.au, request: "GET /static/theme/js/jquery.js HTTP/1.1", host: "contraxsuite.logicontract.com.au", referrer: "https://contraxsuite.logicontract.com.au/rest-auth" 2018/06/05 11:50:33 [error] 4726#4726: *6 open() "/data/contraxsuite-frontend/static/theme/js/plugins.js" failed (2: No such file or directory), client: 157.39.201.180, server: contraxsuite.logicontract.com.au, request: "GET /static/theme/js/plugins.js HTTP/1.1", host: "contraxsuite.logicontract.com.au", referrer: "https://contraxsuite.logicontract.com.au/rest-auth" 2018/06/05 11:50:33 [error] 4726#4726: *7 open() "/data/contraxsuite-frontend/static/vendor/tagsinput/bootstrap-tagsinput.js" failed (2: No such file or directory), client: 157.39.201.180, server: contraxsuite.logicontract.com.au, request: "GET /static/vendor/tagsinput/bootstrap-tagsinput.js HTTP/1.1", host: "contraxsuite.logicontract.com.au", referrer: "https://contraxsuite.logicontract.com.au/rest-auth" 2018/06/05 11:50:33 [error] 4726#4726: *13 open() "/data/contraxsuite-frontend/static/js/project.js" failed (2: No such file or directory), client: 157.39.201.180, server: contraxsuite.logicontract.com.au, request: "GET /static/js/project.js HTTP/1.1", host: "contraxsuite.logicontract.com.au", referrer: "https://contraxsuite.logicontract.com.au/rest-auth" 2018/06/05 11:50:33 [error] 4726#4726: *14 open() "/data/contraxsuite-frontend/static/theme/js/functions.js" failed (2: No such file or directory), client: 157.39.201.180, server: contraxsuite.logicontract.com.au, request: "GET /static/theme/js/functions.js HTTP/1.1", host: "contraxsuite.logicontract.com.au", referrer: "https://contraxsuite.logicontract.com.au/rest-auth" 2018/06/05 11:50:33 [error] 4726#4726: *15 open() "/data/contraxsuite-frontend/static/images/contraxsuite_logo.png" failed (2: No such file or directory), client: 157.39.201.180, server: contraxsuite.logicontract.com.au, request: "GET /static/images/contraxsuite_logo.png HTTP/1.1", host: "contraxsuite.logicontract.com.au", referrer: "https://contraxsuite.logicontract.com.au/rest-auth" 2018/06/05 11:50:33 [error] 4726#4726: *7 open() "/data/contraxsuite-frontend/static/vendor/tagsinput/bootstrap-tagsinput.js" failed (2: No such file or directory), client: 157.39.201.180, server: contraxsuite.logicontract.com.au, request: "GET /static/vendor/tagsinput/bootstrap-tagsinput.js HTTP/1.1", host: "contraxsuite.logicontract.com.au", referrer: "https://contraxsuite.logicontract.com.au/advanced" 2018/06/05 11:50:34 [error] 4726#4726: *7 open() "/data/contraxsuite-frontend/static/vendor/tagsinput/bootstrap-tagsinput.js" failed (2: No such file or directory), client: 157.39.201.180, server: contraxsuite.logicontract.com.au, request: "GET /static/vendor/tagsinput/bootstrap-tagsinput.js HTTP/1.1", host: "contraxsuite.logicontract.com.au", referrer: "https://contraxsuite.logicontract.com.au/rest-auth" 2018/06/05 11:50:34 [error] 4726#4726: *15 open() "/data/contraxsuite-frontend/static/js/project.js" failed (2: No such file or directory), client: 157.39.201.180, server: contraxsuite.logicontract.com.au, request: "GET /static/js/project.js HTTP/1.1", host: "contraxsuite.logicontract.com.au", referrer: "https://contraxsuite.logicontract.com.au/advanced" 2018/06/05 11:50:34 [error] 4726#4726: *15 open() "/data/contraxsuite-frontend/static/js/project.js" failed (2: No such file or directory), client: 157.39.201.180, server: contraxsuite.logicontract.com.au, request: "GET /static/js/project.js HTTP/1.1", host: "contraxsuite.logicontract.com.au", referrer: "https://contraxsuite.logicontract.com.au/rest-auth" 2018/06/05 11:50:34 [error] 4726#4726: *7 open() "/data/contraxsuite-frontend/static/images/favicon.ico" failed (2: No such file or directory), client: 157.39.201.180, server: contraxsuite.logicontract.com.au, request: "GET /static/images/favicon.ico HTTP/1.1", host: "contraxsuite.logicontract.com.au", referrer: "https://contraxsuite.logicontract.com.au/advanced" ###########################################

sysadmin1991 avatar Jun 05 '18 11:06 sysadmin1991