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Constant "Cannot connect. Is the API-Key correct?"

Open gobbless88 opened this issue 1 year ago • 8 comments

I understand I need to paste logs and configs- I simply can't get past the basic setup after I did a fresh HAos install.

My new Govee API key worked in the Govee2Mqtt addon, yet I simply liked the HACS Govee add-on much better so I would like to pursue this further and get it back working.

It's giving me the message "Cannot connect. Is the API-Key correct and the internet connection working?"

I saw others had this issue quite frequently in last October.

gobbless88 avatar Jan 25 '24 19:01 gobbless88

only Log I see as relevant

Traceback (most recent call last):

File "/config/custom_components/govee/config_flow.py", line 66, in async_step_user user_input = await validate_api_key(self.hass, user_input) ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^ File "/config/custom_components/govee/config_flow.py", line 32, in validate_api_key raise CannotConnect(error) custom_components.govee.config_flow.CannotConnect: API: API-Error 429: {"message":"rate limited! the limit is 10000 requests every 24 hours. X-RateLimit-Reset in Http Response Header shows the reset time."}

gobbless88 avatar Jan 25 '24 19:01 gobbless88

This! Having the same issue after changing Govee app password and getting new API key.

kalel681 avatar Jan 27 '24 00:01 kalel681

@LaggAt Have you confirmed this as a plugin bug or?

gobbless88 avatar Jan 29 '24 23:01 gobbless88

I'm having the same issues... my smart plugs suddenly stopped working and the integration suddenly started to fail on load. I removed it and re-added it with a new API key and i'm getting the same error that it can't connect.

magnetic157 avatar Feb 06 '24 19:02 magnetic157

I was having the same issues and have since fixed the problem by moving to Govee2MQTT

gurufordy avatar Feb 08 '24 08:02 gurufordy

Confirmed, having this as well. Recently reinstalled HA OS and having the same issue with the Govee add on. Applied for a new API key and still getting the same error.

weesteev avatar Feb 26 '24 21:02 weesteev

Same issue. Deleted the integration and got a new API but still have the issue.

John19711 avatar Mar 12 '24 02:03 John19711

Same Problem

nickmajor329 avatar Mar 31 '24 05:03 nickmajor329