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Error: To confirm your identity, sign in with the same account you used originally.

Open wviana opened this issue 2 years ago • 12 comments

After trying to login again using google account got this error.

Tried using the Sing In button.

After confirming in googles painel which email I want to use I get back into the screen having the provider selector and this red message below the options.

Error: To confirm your identity, sign in with the same account you used originally.

wviana avatar Apr 18 '23 17:04 wviana

I'm having the same problem.

thijsi123 avatar Apr 21 '23 06:04 thijsi123

Just tested again. Still having same error message. First time I logged in was in mobile, worked really fine. In Desktop ( Linux, Brave ) I'm getting this error.

wviana avatar Apr 21 '23 15:04 wviana

image

wviana avatar Apr 26 '23 12:04 wviana

Do you use Firefox? If so, try disabling Enhanced protection in the left corner

developer-acc avatar Apr 28 '23 11:04 developer-acc

@Vazno thanks for the tip. I'm using brave, tried changing some security related, still getting same error. Even disabled its "Shield Thing", still same. :cry: Btw, I've tested in my phone, also brave (android), there it's working fine. I've created my account in mobile.

wviana avatar Apr 30 '23 21:04 wviana

Hi there. I still having this issues in desktop and being logged in mobile. Is there log or something I could get to help finding what is going on here?

wviana avatar May 13 '23 20:05 wviana

Screenshot from 2023-05-13 17-15-45 Maybe something related to those?

wviana avatar May 13 '23 20:05 wviana

Just checked, this still happening to me. Please feel free to ask for more information that may help to solve this.

wviana avatar Jul 12 '23 13:07 wviana

You probably deleted your user from the database but forgot to delete the account. I encountered the same error when I did that. Deleting the account connected to that user should resolve the problem.

filiptrivan avatar Aug 09 '23 12:08 filiptrivan

Just tryed to access from mobile. Getting this same error now. I've never deleted my account, if it was deleted it was made by admins. But I can't think a reason for that.

wviana avatar Aug 09 '23 17:08 wviana

I'm having the same issue with Github auth image

matheusbruno97 avatar Oct 10 '23 00:10 matheusbruno97

You probably deleted your user from the database but forgot to delete the account. I encountered the same error when I did that. Deleting the account connected to that user should resolve the problem.

This is solves my issue

064-Balaji avatar Apr 09 '24 16:04 064-Balaji