Sign Up by E-Mail does not work

[davidak]

I don't get the sign-up link.

Steps to reproduce

1. Open https://open-assistant.io/auth/signin
2. Type in your e-mail address
3. Click "Continue with Email"

The page say:

A sign-in link has been sent to your email address.

But i don't get an e-mail!

Workaround

I think the problem is caused by Greylisting.

With it, the receiving mail server denies the e-mail from an unknown sender first and put's it in a timeout. So your mailserver has to try again later. Many spammers don't bother to do that, so it's a very effective method to prevent spam! I think the problem is that your mailserver does not try again later!

I tried the signup yesterday, but don't got the e-mail.

Today i tried 2 times in 30 minutes and at the second time, i got the e-mail!

[andreaskoepf]

Maybe related: Missing SPF records for laion.ai were added only very recently (yesterday).

[cypha-io]

Looks easy to fix assign me

[andreaskoepf]

Looks easy to fix assign me

Could you please explain a bit how you intend to address the problem?

[bradshimmin]

Can confirm @davidak 's experience. Using gmail, yesterday, I tried once and saw no email. Today, I tried again, and again no email. But another try less than 5 minutes later, did the trick.

[bitplane]

Note to anyone implementing/testing this:

You can use [email protected] and keep varying the something part to get emails to test accounts to your main mailbox.