Touchlink for philips hue Cala not working

[bchhabra]

What happened?

I Tried to reset the philips hue calla using Touchlink but i got the error saying not supported. my device was kept adjacent to conbee stick.

info 2024-06-26 15:11:46Zigbee: allowing new devices to join. info 2024-06-26 15:11:46MQTT publish: topic 'zigbee2mqtt/bridge/response/permit_join', payload '{"data":{"time":254,"value":true},"status":"ok","transaction":"tpne9-1"}' info 2024-06-26 15:11:53MQTT publish: topic 'zigbee2mqtt/Office Motion', payload '{"battery":100,"battery_low":false,"linkquality":15,"occupancy":false,"tamper":true,"voltage":3000}' info 2024-06-26 15:11:55Start Touchlink factory reset of first found device info 2024-06-26 15:11:55Set InterPAN channel to '11' info 2024-06-26 15:11:55Restore InterPAN channel error 2024-06-26 15:11:55Request 'zigbee2mqtt/bridge/request/touchlink/factory_reset' failed with error: 'not supported' info 2024-06-26 15:11:55MQTT publish: topic 'zigbee2mqtt/bridge/response/touchlink/factory_reset', payload '{"data":{},"error":"not supported","status":"error"}'

What did you expect to happen?

No response

How to reproduce it (minimal and precise)

reference :- https://www.zigbee2mqtt.io/guide/usage/touchlink.html#scan

1. restart zigbee2mqtt docker container
2. Enable Permit join all from UI
3. post empty payload on zigbee2mqtt/bridge/request/touchlink/factory_reset via mqtt integeration in home assistant.
4. check logs and saw the error

No response

Zigbee2MQTT version

1.38.0

Adapter firmware version

0x26660700

Adapter

Conbee

Setup

docker on rasperry pi3b+

Debug log

No response