Home Assistant: Sometimes Zigbee2Mqtt fails to start (Error while starting zigbee-herdsman )

[MariusArmand]

What happened?

Since a month, I noticed after a reboot of Home Assistant, the Zigbee2Mqtt addon won't boot. In the log I see this: [17:47:31] INFO: Preparing to start... [17:47:31] INFO: Socat not enabled [17:47:31] INFO: Starting Zigbee2MQTT... Zigbee2MQTT:error 2024-04-08 17:47:45: Error while starting zigbee-herdsman Zigbee2MQTT:error 2024-04-08 17:47:45: Failed to start zigbee Zigbee2MQTT:error 2024-04-08 17:47:45: Check https://www.zigbee2mqtt.io/guide/installation/20_zigbee2mqtt-fails-to-start.html for possible solutions Zigbee2MQTT:error 2024-04-08 17:47:45: Exiting... Zigbee2MQTT:error 2024-04-08 17:47:45: Error: Failure send getNetworkParameters:{"type":"Buffer","data":[24,0,1,40,0]} at /app/node_modules/zigbee-herdsman/src/adapter/ezsp/driver/ezsp.ts:664:23 at Queue.execute (/app/node_modules/zigbee-herdsman/src/utils/queue.ts:35:20) at Driver.needsToBeInitialised (/app/node_modules/zigbee-herdsman/src/adapter/ezsp/driver/driver.ts:288:27) at Driver.startup (/app/node_modules/zigbee-herdsman/src/adapter/ezsp/driver/driver.ts:224:13) at Controller.start (/app/node_modules/zigbee-herdsman/src/controller/controller.ts:132:29) at Zigbee.start (/app/lib/zigbee.ts:62:27) at Controller.start (/app/lib/controller.ts:109:27) at start (/app/index.js:107:5)

What did you expect to happen?

I expected the addon to start as usual. Strangely, at random, after a few tries to start the addon, the addon will start without issues.

How to reproduce it (minimal and precise)

-Reboot Home Assistant -Check if Zigbee2Mqtt addon was started -If not, try to start manually -If still not started, try again until it eventually works

Zigbee2MQTT version

1.36.1

Adapter firmware version

6.10.3.0 build 297

Adapter

SONOFF_Zigbee_3.0_USB_Dongle_Plus_V2

Setup

Add-on on Home Assistant on x86-64 NUC

Debug log

[17:47:31] INFO: Preparing to start... [17:47:31] INFO: Socat not enabled [17:47:31] INFO: Starting Zigbee2MQTT... Zigbee2MQTT:error 2024-04-08 17:47:45: Error while starting zigbee-herdsman Zigbee2MQTT:error 2024-04-08 17:47:45: Failed to start zigbee Zigbee2MQTT:error 2024-04-08 17:47:45: Check https://www.zigbee2mqtt.io/guide/installation/20_zigbee2mqtt-fails-to-start.html for possible solutions Zigbee2MQTT:error 2024-04-08 17:47:45: Exiting... Zigbee2MQTT:error 2024-04-08 17:47:45: Error: Failure send getNetworkParameters:{"type":"Buffer","data":[24,0,1,40,0]} at /app/node_modules/zigbee-herdsman/src/adapter/ezsp/driver/ezsp.ts:664:23 at Queue.execute (/app/node_modules/zigbee-herdsman/src/utils/queue.ts:35:20) at Driver.needsToBeInitialised (/app/node_modules/zigbee-herdsman/src/adapter/ezsp/driver/driver.ts:288:27) at Driver.startup (/app/node_modules/zigbee-herdsman/src/adapter/ezsp/driver/driver.ts:224:13) at Controller.start (/app/node_modules/zigbee-herdsman/src/controller/controller.ts:132:29) at Zigbee.start (/app/lib/zigbee.ts:62:27) at Controller.start (/app/lib/controller.ts:109:27) at start (/app/index.js:107:5)

[Psytoshgen]

got similar trouble on Sonoff Zigbee 3.0 USB Dongle Plus V2

11:57:44] INFO: Preparing to start... [11:57:44] INFO: Socat not enabled [11:57:44] INFO: Starting Zigbee2MQTT... [2024-04-13 11:57:46] info: z2m: Logging to console, file (filename: log.log) [2024-04-13 11:57:48] info: z2m: Starting Zigbee2MQTT version 1.36.1-dev (commit #e10ab5c) [2024-04-13 11:57:48] info: z2m: Starting zigbee-herdsman (0.42.1) [2024-04-13 11:57:58] error: zh:ezsp:uart: --> Error: Error: {"sequence":-1} after 10000ms [2024-04-13 11:57:58] error: zh:ezsp:ezsp: Connection attempt 1 error: Error: Failure to connect at SerialDriver.resetForReconnect (/app/node_modules/zigbee-herdsman/src/adapter/ezsp/driver/ezsp.ts:347:19) at SerialDriver.emit (node:events:517:28) at /app/node_modules/zigbee-herdsman/src/adapter/ezsp/driver/uart.ts:348:22 at Queue.execute (/app/node_modules/zigbee-herdsman/src/utils/queue.ts:35:20) at SerialDriver.openSerialPort (/app/node_modules/zigbee-herdsman/src/adapter/ezsp/driver/uart.ts:108:13) at SerialDriver.connect (/app/node_modules/zigbee-herdsman/src/adapter/ezsp/driver/uart.ts:63:13) at Ezsp.connect (/app/node_modules/zigbee-herdsman/src/adapter/ezsp/driver/ezsp.ts:353:17) at Driver.startup (/app/node_modules/zigbee-herdsman/src/adapter/ezsp/driver/driver.ts:163:13) at Controller.start (/app/node_modules/zigbee-herdsman/src/controller/controller.ts:124:29) at Zigbee.start (/app/lib/zigbee.ts:62:27)

[andyubird]

What happened?

Since a month, I noticed after a reboot of Home Assistant, the Zigbee2Mqtt addon won't boot. In the log I see this: [17:47:31] INFO: Preparing to start... [17:47:31] INFO: Socat not enabled [17:47:31] INFO: Starting Zigbee2MQTT... Zigbee2MQTT:error 2024-04-08 17:47:45: Error while starting zigbee-herdsman Zigbee2MQTT:error 2024-04-08 17:47:45: Failed to start zigbee Zigbee2MQTT:error 2024-04-08 17:47:45: Check https://www.zigbee2mqtt.io/guide/installation/20_zigbee2mqtt-fails-to-start.html for possible solutions Zigbee2MQTT:error 2024-04-08 17:47:45: Exiting... Zigbee2MQTT:error 2024-04-08 17:47:45: Error: Failure send getNetworkParameters:{"type":"Buffer","data":[24,0,1,40,0]} at /app/node_modules/zigbee-herdsman/src/adapter/ezsp/driver/ezsp.ts:664:23 at Queue.execute (/app/node_modules/zigbee-herdsman/src/utils/queue.ts:35:20) at Driver.needsToBeInitialised (/app/node_modules/zigbee-herdsman/src/adapter/ezsp/driver/driver.ts:288:27) at Driver.startup (/app/node_modules/zigbee-herdsman/src/adapter/ezsp/driver/driver.ts:224:13) at Controller.start (/app/node_modules/zigbee-herdsman/src/controller/controller.ts:132:29) at Zigbee.start (/app/lib/zigbee.ts:62:27) at Controller.start (/app/lib/controller.ts:109:27) at start (/app/index.js:107:5)

What did you expect to happen?

I expected the addon to start as usual. Strangely, at random, after a few tries to start the addon, the addon will start without issues.

How to reproduce it (minimal and precise)

-Reboot Home Assistant -Check if Zigbee2Mqtt addon was started -If not, try to start manually -If still not started, try again until it eventually works

Zigbee2MQTT version

1.36.1

Adapter firmware version

6.10.3.0 build 297

Adapter

SONOFF_Zigbee_3.0_USB_Dongle_Plus_V2

Setup

Add-on on Home Assistant on x86-64 NUC

Debug log

[17:47:31] INFO: Preparing to start... [17:47:31] INFO: Socat not enabled [17:47:31] INFO: Starting Zigbee2MQTT... Zigbee2MQTT:error 2024-04-08 17:47:45: Error while starting zigbee-herdsman Zigbee2MQTT:error 2024-04-08 17:47:45: Failed to start zigbee Zigbee2MQTT:error 2024-04-08 17:47:45: Check https://www.zigbee2mqtt.io/guide/installation/20_zigbee2mqtt-fails-to-start.html for possible solutions Zigbee2MQTT:error 2024-04-08 17:47:45: Exiting... Zigbee2MQTT:error 2024-04-08 17:47:45: Error: Failure send getNetworkParameters:{"type":"Buffer","data":[24,0,1,40,0]} at /app/node_modules/zigbee-herdsman/src/adapter/ezsp/driver/ezsp.ts:664:23 at Queue.execute (/app/node_modules/zigbee-herdsman/src/utils/queue.ts:35:20) at Driver.needsToBeInitialised (/app/node_modules/zigbee-herdsman/src/adapter/ezsp/driver/driver.ts:288:27) at Driver.startup (/app/node_modules/zigbee-herdsman/src/adapter/ezsp/driver/driver.ts:224:13) at Controller.start (/app/node_modules/zigbee-herdsman/src/controller/controller.ts:132:29) at Zigbee.start (/app/lib/zigbee.ts:62:27) at Controller.start (/app/lib/controller.ts:109:27) at start (/app/index.js:107:5)

I have the exact same setup and the same issue, and can't start even after multiple retries.

[anivaros]

Same here.

[15:24:22] INFO: Preparing to start... [15:24:23] INFO: Socat not enabled [15:24:25] INFO: Starting Zigbee2MQTT... Zigbee2MQTT:info 2024-05-02 15:24:33: Logging to console and directory: '/config/zigbee2mqtt/log/2024-05-02.15-24-33' filename: log.txt Zigbee2MQTT:info 2024-05-02 15:24:33: Starting Zigbee2MQTT version 1.36.1 (commit #unknown) Zigbee2MQTT:info 2024-05-02 15:24:33: Starting zigbee-herdsman (0.40.3) Zigbee2MQTT:error 2024-05-02 15:24:46: Error while starting zigbee-herdsman Zigbee2MQTT:error 2024-05-02 15:24:46: Failed to start zigbee Zigbee2MQTT:error 2024-05-02 15:24:46: Check https://www.zigbee2mqtt.io/guide/installation/20_zigbee2mqtt-fails-to-start.html for possible solutions Zigbee2MQTT:error 2024-05-02 15:24:46: Exiting... Zigbee2MQTT:error 2024-05-02 15:24:46: Error: Failure send getNetworkParameters:{"type":"Buffer","data":[24,0,1,40,0]} at /app/node_modules/zigbee-herdsman/src/adapter/ezsp/driver/ezsp.ts:664:23 at Queue.execute (/app/node_modules/zigbee-herdsman/src/utils/queue.ts:35:20) at Driver.needsToBeInitialised (/app/node_modules/zigbee-herdsman/src/adapter/ezsp/driver/driver.ts:288:27) at Driver.startup (/app/node_modules/zigbee-herdsman/src/adapter/ezsp/driver/driver.ts:224:13) at Controller.start (/app/node_modules/zigbee-herdsman/src/controller/controller.ts:132:29) at Zigbee.start (/app/lib/zigbee.ts:62:27) at Controller.start (/app/lib/controller.ts:109:27) at start (/app/index.js:107:5)

Started about a month ago. Previously all worked fine.