lumi.curtain.acn002 Stops responding

[TimBeekman]

What happened?

After a day of inactivity, the lumi.curtain.acn002 (Aqara Roller Shade Driver E1) stops responding. A time out error message appears upon sending commands. After multiple times repairing the device the issue still comes back after a while.

(I was smart enough to repair the device before collecting the log, so I do not have the exact error messages. I will add them once the issue happens again)

What did you expect to happen?

If I send a command to lower or rise the curtain, I expect the device to execute the command.

How to reproduce it (minimal and precise)

Wait a while and send a command

Zigbee2MQTT version

1.36.0

Adapter firmware version

20230507

Adapter

sonoff zigbee 3.0 usb dongle p

Setup

Home assistant OS running on ESXi with Mosquitto and Z2MQTT running as addon in HA

Debug log

No response

[TimBeekman]

23Publish 'set' 'position' to 'Kamer Tim - Rolgordijn' failed: 'Error: Write 0x54ef441000781474/1 genAnalogOutput({"85":{"value":0,"type":57}}, {"timeout":10000,"disableResponse":false,"disableRecovery":false,"disableDefaultResponse":true,"direction":0,"srcEndpoint":null,"reservedBits":0,"manufacturerCode":null,"transactionSequenceNumber":null,"writeUndiv":false}) failed (Timeout - 536 - 1 - 203 - 13 - 4 after 10000ms)'

[TimBeekman]

After some consideration, I realized that many of my routers are actually Phillips Hue light bulbs. It dawned on me that these lights can occasionally encounter routing issues. Additionally, the lumi.curtain.acn002 from Aqara tends to select only one router rather than switching between them. To address this, I decided to pair the lumi.curtain.acn002 directly to the sonoff coordinator, aiming to circumvent any potential issues caused by the interaction of two different vendors' technologies. Unfortunately, this adjustment didn't solve the problem:

Error 2024-04-26 10:03:53Publish 'set' 'position' to 'Kamer Tim - Rolgordijn' failed: 'Error: ZCL command 0x54ef441000781474/1 genAnalogOutput.write({"presentValue":98}, {"timeout":10000,"disableResponse":false,"disableRecovery":false,"disableDefaultResponse":true,"direction":0,"srcEndpoint":null,"reservedBits":0,"manufacturerCode":null,"transactionSequenceNumber":null,"writeUndiv":false}) failed (Timeout - 27071 - 1 - 152 - 13 - 4 after 10000ms)'