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verified publisher icon Klocman

App crashes to desktop during initial scan

Open XC3N opened this issue 2 years ago • 1 comments

BCU always force closes during the initial scan, and this happens at various times. I usually get to see the UI for a split second and then the process is gone.

How can I go about finding logs to learn what is causing it?

Thanks!

XC3N avatar Mar 04 '24 15:03 XC3N

Make sure you are using the latest version. Check BCUninstaller.exe directory for the log file and any crash dump zip files. Send them if you find any.

Klocman avatar May 10 '24 13:05 Klocman