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Weder Internet noch WatchApp noch TeslaApp

Open McGeiz opened this issue 2 years ago • 11 comments

Nach der Installation der WatchApp (IOS) kann ich weder auf Tesla.com über Safari oder Google zugreifen (Access denied), noch funktionieren die TeslaApps auf unseren iPhones. Eine TeslaApp habe ich geschlossen, das iPhone neu gestartet, doch die TeslaApp sie startet nur mit schwarzem Bild, die WatchApp mit Access denied, womit man sich nicht einloggen kann. Was tun?

McGeiz avatar Apr 10 '22 08:04 McGeiz

If you get access denied in a normal browser outside of the app when logging in on Tesla.com, please verify your account did not get locked out from too many wrong password attempts.

Also, please disable iCloud Private Relay as that causes the access denied error when redeeming the access code to a token. This is a universal error and applies to everyone and is an issue with iCloud Private Relay. Tesla blocks login while connected to anonymizing vpn services in order to protect your account from abuse.

Kemmey avatar Apr 10 '22 08:04 Kemmey

There is no private relay set up and I don't use VPN either.

mit einem lieben Gruß

Norbert Frömken

Mobil +49 177 88 688 17


Am 10.04.2022 um 10:42 schrieb Kim Hansen @.***>:

If you get access denied in a normal browser outside of the app when logging in on Tesla.com, please verify your account did not get locked out from too many wrong password attempts.

Also, please disable iCloud Private Relay as that causes the access denied error when redeeming the access code to a token. This is a universal error and applies to everyone and is an issue with iCloud Private Relay. Tesla blocks login while connected to anonymizing vpn services in order to protect your account from abuse.

— Reply to this email directly, view it on GitHub https://github.com/Kemmey/Kemmey-TeslaWatch-Public/issues/465#issuecomment-1094220080, or unsubscribe https://github.com/notifications/unsubscribe-auth/AYURWX4XUWWVPAFQDX4FQADVEKIANANCNFSM5TAQB4XA. You are receiving this because you authored the thread.

McGeiz avatar Apr 10 '22 08:04 McGeiz

Try disabling WiFi or if already on cellular, try on WiFi.

If not, please attach screenshots of errors so I can better understand the state of error. I expect a white screen with access denied in black at top, after typing in username and password?

Kemmey avatar Apr 10 '22 08:04 Kemmey

Norbert Frömken

Mobil 0177 88 688 17

Am 10.04.2022 um 10:51 schrieb Kim Hansen @.***>:

 Try disabling WiFi or if already on cellular, try on WiFi.

If not, please attach screenshots of errors so I can better understand the state of error. I expect a white screen with access denied in black at top, after typing in username and password?

— Reply to this email directly, view it on GitHub, or unsubscribe. You are receiving this because you authored the thread.

McGeiz avatar Apr 10 '22 08:04 McGeiz

The original TeslaAPP starts with full black Screen

mit einem lieben Gruß

Norbert Frömken

Mobil +49 177 88 688 17


Am 10.04.2022 um 10:42 schrieb Kim Hansen @.***>:

If you get access denied in a normal browser outside of the app when logging in on Tesla.com, please verify your account did not get locked out from too many wrong password attempts.

Also, please disable iCloud Private Relay as that causes the access denied error when redeeming the access code to a token. This is a universal error and applies to everyone and is an issue with iCloud Private Relay. Tesla blocks login while connected to anonymizing vpn services in order to protect your account from abuse.

— Reply to this email directly, view it on GitHub https://github.com/Kemmey/Kemmey-TeslaWatch-Public/issues/465#issuecomment-1094220080, or unsubscribe https://github.com/notifications/unsubscribe-auth/AYURWX4XUWWVPAFQDX4FQADVEKIANANCNFSM5TAQB4XA. You are receiving this because you authored the thread.

McGeiz avatar Apr 10 '22 08:04 McGeiz

Bye typing LOGIN mit TESLA i receive Access Denied

Norbert Frömken

Mobil 0177 88 688 17

Am 10.04.2022 um 10:54 schrieb Norbert Frömken @.***>:



Norbert Frömken

Mobil 0177 88 688 17

Am 10.04.2022 um 10:51 schrieb Kim Hansen @.***>:

 Try disabling WiFi or if already on cellular, try on WiFi.

If not, please attach screenshots of errors so I can better understand the state of error. I expect a white screen with access denied in black at top, after typing in username and password?

— Reply to this email directly, view it on GitHub, or unsubscribe. You are receiving this because you authored the thread.

McGeiz avatar Apr 10 '22 08:04 McGeiz

I stopped wlan in the IPhone X and now it is working Fine. Do you have an idea for the wlan Problem?

Norbert Frömken

Mobil 0177 88 688 17

Am 10.04.2022 um 10:53 schrieb Norbert Frömken @.***>:

The iPhone is restarting. Please wait

mit einem lieben Gruß

Norbert Frömken

Mobil +49 177 88 688 17


Am 10.04.2022 um 10:42 schrieb Kim Hansen @.***>:

If you get access denied in a normal browser outside of the app when logging in on Tesla.com, please verify your account did not get locked out from too many wrong password attempts.

Also, please disable iCloud Private Relay as that causes the access denied error when redeeming the access code to a token. This is a universal error and applies to everyone and is an issue with iCloud Private Relay. Tesla blocks login while connected to anonymizing vpn services in order to protect your account from abuse.

— Reply to this email directly, view it on GitHub, or unsubscribe. You are receiving this because you authored the thread.

McGeiz avatar Apr 10 '22 09:04 McGeiz

VPN. VPN is always the problem. Either intentionally or not, you're reaching Tesla through an insecure connection and they refuse to authorize you. VPN is the problem. :-D

Kemmey avatar Apr 10 '22 10:04 Kemmey

Ok, Thank you, i will Write to Apple, because i have Not Changed anything, only the MacOS Two days ago

Norbert Frömken

Mobil 0177 88 688 17

Am 10.04.2022 um 12:53 schrieb Kim Hansen @.***>:

 VPN. VPN is always the problem. Either intentionally or not, you're reaching Tesla through an insecure connection and they refuse to authorize you. VPN is the problem. :-D

— Reply to this email directly, view it on GitHub, or unsubscribe. You are receiving this because you authored the thread.

McGeiz avatar Apr 10 '22 11:04 McGeiz

Thanks for your help

Only „apple" with IOS and OS has these problems with WLAN.

As soon i used Windows WLAN there are no problems.

I controlled my router for VPN. There ist no VPN.

I restart the router and then I have no longer problems.

mit einem lieben Gruß

Norbert Frömken

Mobil +49 177 88 688 17


Am 10.04.2022 um 12:53 schrieb Kim Hansen @.***>:

VPN. VPN is always the problem. Either intentionally or not, you're reaching Tesla through an insecure connection and they refuse to authorize you. VPN is the problem. :-D

— Reply to this email directly, view it on GitHub https://github.com/Kemmey/Kemmey-TeslaWatch-Public/issues/465#issuecomment-1094244602, or unsubscribe https://github.com/notifications/unsubscribe-auth/AYURWX7SBLCMJM3MJER7GF3VEKXKNANCNFSM5TAQB4XA. You are receiving this because you authored the thread.

McGeiz avatar Apr 10 '22 11:04 McGeiz

The iPhone is restarting. Please wait

mit einem lieben Gruß

Norbert Frömken

Mobil +49 177 88 688 17


Am 10.04.2022 um 10:42 schrieb Kim Hansen @.***>:

If you get access denied in a normal browser outside of the app when logging in on Tesla.com, please verify your account did not get locked out from too many wrong password attempts.

Also, please disable iCloud Private Relay as that causes the access denied error when redeeming the access code to a token. This is a universal error and applies to everyone and is an issue with iCloud Private Relay. Tesla blocks login while connected to anonymizing vpn services in order to protect your account from abuse.

— Reply to this email directly, view it on GitHub https://github.com/Kemmey/Kemmey-TeslaWatch-Public/issues/465#issuecomment-1094220080, or unsubscribe https://github.com/notifications/unsubscribe-auth/AYURWX4XUWWVPAFQDX4FQADVEKIANANCNFSM5TAQB4XA. You are receiving this because you authored the thread.

McGeiz avatar Oct 11 '22 08:10 McGeiz