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App isn’t waking

Open adriansalisbury opened this issue 2 years ago • 2 comments

i just downloaded this app and can’t seem to get it past the wake screen. Am I missing something? This is what I see and the log across 2 screenshots. Thank you

41F03E00-88F3-4F75-9EBB-FEFC39773BB7 7AD48500-D5A5-4B1A-A5A1-9E04EA667CE1 2E0014D5-B421-4C4F-9190-BFEFD47E2D74

adriansalisbury avatar Mar 29 '22 08:03 adriansalisbury

Hey @adriansalisbury

Please restart the MCU in your vehicle by holding down both steering wheel buttons for 15 seconds. Then ensure your vehicle has cellular connectivity - this is required for the app to function. Wake in particular is behind the scenes an sms text message sent by tesla to the car to wake it up, so if it doesn't have a cellular signal, the vehicle will not be able to wake.

Cheers,

Kim

Kemmey avatar Mar 29 '22 08:03 Kemmey

Thank you so much, I just tweeted too as I really wanted this fixed urgent and your support was spot on and very fast so thank you :-)

Now to play with the app and set it all up!

Really appreciate this.

Many thanks,

Adrian

On 29 Mar 2022, at 09:59, Kim Hansen @.***> wrote:

Hey @adriansalisbury https://github.com/adriansalisbury Please restart the MCU in your vehicle by holding down both steering wheel buttons for 15 seconds. Then ensure your vehicle has cellular connectivity - this is required for the app to function. Wake in particular is behind the scenes an sms text message sent by tesla to the car to wake it up, so if it doesn't have a cellular signal, the vehicle will not be able to wake.

Cheers,

Kim

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adriansalisbury avatar Mar 29 '22 09:03 adriansalisbury