Chen Yu

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Hi @jithv198787 There's an error listed in the logs ``` [2022-06-15 21:50:44.380] [error] { constructor: 'Error', killed: false, code: 1, signal: null, cmd: 'REG QUERY HKEY_LOCAL_MACHINE\\SOFTWARE\\Microsoft\\VisualStudio\\14.0\\VC\\Runtimes\\x64', stdout: '', stderr: 'ERROR:...

> still having the same issue Does your neuron start synchronizing after installing the vc_redist? You may check the synchronization status at the left bottom corner of Neuron.

If it shows like this ![image](https://user-images.githubusercontent.com/7271329/173887428-a7b9bdbb-5ef4-40de-9c5d-93424d2bb76a.png) instead of a red alert, it works, and your balance will be updated once the synchronization is done(block number reaches 7,426,823)

> ![WhatsApp Image 2022-06-15 at 10 49 38 PM](https://user-images.githubusercontent.com/107573310/173887780-f79a6d85-29c2-4a73-98e5-ec6f4647beba.jpeg) It starts working, and be patient the synchronization will take hours(because Neuron is a full-node wallet, which runs a ckb node...

> can i use any other wallets and which one i can use There're several mobile wallets for CKB, usually we recommend imtoken and safepal.

> so in few days all will be good right so just chill and wait i can do that Yes, your assets are safe if they can be found in...

> Hey I have similar issue. I tried transferring all my ckb from my kucoin wallet to my Neuron wallet. Kucoin says that the transaction is complete on their end...

This issue may be stale later because `ckb indexer` is going to be integrated into `ckb node`. Along with this update, there's only one path for data storage. Ref: https://github.com/nervosnetwork/ckb/pull/3609

> Message from Binance: > > "Hi, I received the update from the team, for the new format address at this moment, We're informed by tech previously this format might...

https://user-images.githubusercontent.com/7271329/169933923-c72115e7-9855-4361-8b3d-6a160bbbc518.mov Receiving address of test wallet is located by the amount. In this video, I received around 77 ckb, then the address received 77 ckb in output is mine. The...