SKIM says the game isn't installed

[Ookami32194]

I've been playing the game ever since it finished downloading this morning and it's kept crashing. I was usually able to just keep progressing by rebooting it, but as soon as the chocobos popped up, it kept crashing everywhere along that road without any progression, and found this as a possible solution, but when I ran both SKIM and SKIM64, they say that the game isn't installed, even though it is and I cannot find a way round it