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Sleep/Shutdown Issue & Solution

Open Kaijun opened this issue 10 years ago • 69 comments

_Issue Description_

The laptop can't shutdown/restart after running continually for a long time. (for example watching a 2-hours long movie which stops the laptop to sleep automatically)

and also when i set the "energy saver": display never turns off(and also never sleep), then after several hours, if i click the shutdown button, the laptop can't shut down.(normally it can)

what's stranger is that when i click the restart button, but the laptop shut down actually(but it seems to be not really same as the normal shutdown, it takes a little bit more time)...

and if the laptop runs for a several hours and go to sleep automatically, then it can't be woke up from the sleep state, yeah sleep to death...


_Solution_

Flash the Intel Management Engine Firmware in the Repo. Thank @savvamitrofanov for his solution commented in this issue https://github.com/Kaijun/Acer-V5-573G-Hackintosh/issues/6#issuecomment-225346907

It has been almost 2 years since we had this problem. Finally we made some progresses!


~~_Temporary Solution_~~

~~Force the laptop to sleep manually after the start of your laptop. After the power light turns orange, then wake the laptop up. After that, all the shutdown/sleep behaviours will be normal. The phenomenon as the description mentioned won't appear again.~~

Kaijun avatar Sep 14 '14 18:09 Kaijun

join the discussion and share your experience! :smile:

Kaijun avatar Sep 14 '14 18:09 Kaijun

I know about this solution , but sometimes it doesn't help.

ghost avatar Sep 15 '14 09:09 ghost

At least it works for me currently... Should test it for more days 2014年9月15日 上午11:22于 "virusak" [email protected]写道:

I know about this solution , but sometimes it doesn't help.

— Reply to this email directly or view it on GitHub https://github.com/Kaijun/Acer-V5-573G-Hackintosh/issues/6#issuecomment-55568257 .

Kaijun avatar Sep 15 '14 12:09 Kaijun

Talking about issues. Sometimes i got this:

http://i43.photobucket.com/albums/e363/Majkwin/IMG_0039_zps7d37f7d2.jpg

Graphics bugs are visible on the top bar, and on icons appearing while changing volume/brightness. Usually restart helps.

Majkwin avatar Sep 18 '14 09:09 Majkwin

i haven't even met that. but some users have the same problem. but a solution is replacing the old version of AppleIntelFramebufferAzul.kext. i don't know if they do some researches, i think injecting EDID or change the ig-platform-id may help. i can't test for you all, because it's totally fine with my laptop

Kaijun avatar Sep 18 '14 09:09 Kaijun

AppleIntelFramebufferAzul.kext have a try. do not forget to backup your current AppleIntelFramebufferAzul.kext

Kaijun avatar Sep 18 '14 09:09 Kaijun

So i should change only this one kext?

W dniu czwartek, 18 września 2014 Kaijun Chen [email protected] napisał(a):

i haven't even met that. but some users have the same problem. but a solution is replacing the old version of AppleIntelFramebufferAzul.kext. i don't know if they do some researches, i think injecting EDID or change the ig-platform-id may help. i can't test for you all, because it's totally fine with my laptop

— Reply to this email directly or view it on GitHub https://github.com/Kaijun/Acer-V5-573G-Hackintosh/issues/6#issuecomment-56014171 .

Majkwin avatar Sep 18 '14 09:09 Majkwin

ofc. but it may not be the best solution.

Kaijun avatar Sep 18 '14 09:09 Kaijun

@Kaijun , which color profile are You using?

W dniu czwartek, 18 września 2014 Kaijun Chen [email protected] napisał(a):

ofc. but it may not be the best solution.

— Reply to this email directly or view it on GitHub https://github.com/Kaijun/Acer-V5-573G-Hackintosh/issues/6#issuecomment-56014452 .

Majkwin avatar Sep 18 '14 09:09 Majkwin

i didn't change the color layout. but i have adjusted that manually for my extended display.

Kaijun avatar Sep 18 '14 09:09 Kaijun

Hmmm, i don't even have that kext in library/extensions

Majkwin avatar Sep 18 '14 13:09 Majkwin

it's in /System/Library/Extensions/ actually

Herzliche Grüße / Best regards, Kaijun Chen

2014-09-18 15:50 GMT+02:00 Majkwin [email protected]:

Hmmm, i don't even have that kext in library/extensions

— Reply to this email directly or view it on GitHub https://github.com/Kaijun/Acer-V5-573G-Hackintosh/issues/6#issuecomment-56040480 .

Kaijun avatar Sep 18 '14 14:09 Kaijun

After change I've hot lags preety much everywhere, even after restoring original kext.

Majkwin avatar Sep 19 '14 08:09 Majkwin

lol sry i have no idea…

Kaijun avatar Sep 19 '14 09:09 Kaijun

Another issue - sometimes when i plug in headphones/external speakers audio is still playing through built-in speakers (it happens another way too - after pluging out headphones there is no audio)

BTW, @Kaijun have you tried enabling 750M? Is it even possible?

Majkwin avatar Sep 25 '14 18:09 Majkwin

Hi Majkwin - as for sound I have this issue too, sleep helps to resolve it.

ghost avatar Sep 26 '14 07:09 ghost

yeah just sleep and wake up immediately. Are you guys using the patch "on the fly" mode? It may be the problem of clover I think. Because preciously when I was using the patched AppleHDA.kext, there was no such kind of problem. 2014年9月26日 上午9:45于 "virusak" [email protected]写道:

Hi Majkwin - as for sound I have this issue too, sleep helps to resolve it.

— Reply to this email directly or view it on GitHub https://github.com/Kaijun/Acer-V5-573G-Hackintosh/issues/6#issuecomment-56929799 .

Kaijun avatar Sep 26 '14 08:09 Kaijun

Today after working for about 3h, OSX had problems with shutting down, but after all laptop turned off. The only problem is that it can't turn on again. Be sure to backup your data quite often.

Majkwin avatar Sep 30 '14 16:09 Majkwin

@Majkwin the laptop can't turn on anymore???

Kaijun avatar Sep 30 '14 17:09 Kaijun

No, just some system files got corrupted. Unfortunately I was forced to reinstall whole system and then restore from time machine backup.

Majkwin avatar Oct 02 '14 09:10 Majkwin

Sometimes I just only got the bootloader corrupted, so I'm always preparing a Clover USB stick for fixing the bootloader anytime 2014年10月2日 上午11:10于 "Majkwin" [email protected]写道:

No, just some system files got corrupted. Unfortunately I was forced to reinstall whole system and then restore from time machine backup.

— Reply to this email directly or view it on GitHub https://github.com/Kaijun/Acer-V5-573G-Hackintosh/issues/6#issuecomment-57602220 .

Kaijun avatar Oct 02 '14 09:10 Kaijun

It did't help either

W dniu czwartek, 2 października 2014 Kaijun Chen [email protected] napisał(a):

Sometimes I just only got the bootloader corrupted, so I'm always preparing a Clover USB stick for fixing the bootloader anytime 2014年10月2日 上午11:10于 "Majkwin" <[email protected] javascript:_e(%7B%7D,'cvml','[email protected]');>写道:

No, just some system files got corrupted. Unfortunately I was forced to reinstall whole system and then restore from time machine backup.

— Reply to this email directly or view it on GitHub < https://github.com/Kaijun/Acer-V5-573G-Hackintosh/issues/6#issuecomment-57602220>

.

— Reply to this email directly or view it on GitHub https://github.com/Kaijun/Acer-V5-573G-Hackintosh/issues/6#issuecomment-57603065 .

Majkwin avatar Oct 02 '14 09:10 Majkwin

There is a new BIOS version (2.29) with this description:

Fix system sometime shutdown by PECI read fail in Win PE

Do you think we should update BIOS to it?

vasil-boshnyakov avatar Oct 24 '14 07:10 vasil-boshnyakov

It may fix shutdown issue without DSDT

ghost avatar Oct 24 '14 09:10 ghost

Who is brave enough to try?

W dniu piątek, 24 października 2014 virusak [email protected] napisał(a):

It may fix shutdown issue without DSDT

— Reply to this email directly or view it on GitHub https://github.com/Kaijun/Acer-V5-573G-Hackintosh/issues/6#issuecomment-60366239 .

Majkwin avatar Oct 24 '14 09:10 Majkwin

@theguild @virusak @Majkwin i would have a try and extract/modify a new DSDT, but later after finishing today's homework :smile:

Kaijun avatar Oct 24 '14 10:10 Kaijun

@virusak @Majkwin @theguild done. check here

upgrade your bios and have a try.

(But i didn't see any obvious difference in the new version, don't know if it's helpful for fixing the problems)

Kaijun avatar Oct 24 '14 13:10 Kaijun

They're in the Clover/ACPI/patched location, right?

Majkwin avatar Oct 24 '14 15:10 Majkwin

replace the files in /EFI/Clover/ACPI/patched (except SSDT.aml) with the new DSDT/SSDTs here

Kaijun avatar Oct 24 '14 15:10 Kaijun

Ok, I updated and unfortunately there are some problems. Loading now takes something about 20s (on 2.28 about 11s, so there is a huge difference) and brightnest control doesn’t work :(

Wiadomość napisana przez Kaijun Chen [email protected] w dniu 24 paź 2014, o godz. 17:20:

replace the files in /EFI/Clover/ACPI/patched (except SSDT.aml) with the new DSDT/SSDTs here https://github.com/Kaijun/Acer-V5-573G-Hackintosh/tree/master/DSDT/DSDT-For-BIOS-V2.29/Compiled%20AML — Reply to this email directly or view it on GitHub https://github.com/Kaijun/Acer-V5-573G-Hackintosh/issues/6#issuecomment-60401884.

Majkwin avatar Oct 24 '14 17:10 Majkwin

i didn't recognise any difference in loading. it's totally same with me.

and brightnest control works, try fn+f12, i just forgot to add the fn+:left_right_arrow: control.

Kaijun avatar Oct 24 '14 21:10 Kaijun

F10 and F12 works. Can you tell me in which file I can change it?

W dniu piątek, 24 października 2014 Kaijun Chen [email protected] napisał(a):

i didn't recognise any difference in loading. it's totally same with me.

and brightnest control works, try fn+f12, i just forgot to add the fn+[image: :left_right_arrow:] control.

— Reply to this email directly or view it on GitHub https://github.com/Kaijun/Acer-V5-573G-Hackintosh/issues/6#issuecomment-60454001 .

Majkwin avatar Oct 25 '14 09:10 Majkwin

@Kaijun , you don't have any problems with 2.29 and those dsdt? I have lags when I'm waking up PC after sleep. Only clean restart helps :(

EDIT: I just returned to DSDT from 2.28 Bios and everything works fine - faster boot and no lags after waking up from sleep

Majkwin avatar Oct 25 '14 20:10 Majkwin

no i don't have such problems.

and also i didn't see any fixes/improvements in v2.29 yet, the shutdown problem still exists.

Kaijun avatar Oct 25 '14 22:10 Kaijun

You sure You uploaded proper files in 2.29 dsdt section? Like i wrote, on new files I’m getting bugs which i don’t have on older ones. Now I’m on 2.29 bios with old dsdt files

Wiadomość napisana przez Kaijun Chen [email protected] w dniu 26 paź 2014, o godz. 00:12:

no i don't have such problems.

and also i didn't see any fixes/improvements in v2.29 yet, the shutdown problem still exists.

— Reply to this email directly or view it on GitHub https://github.com/Kaijun/Acer-V5-573G-Hackintosh/issues/6#issuecomment-60499250.

Majkwin avatar Oct 25 '14 22:10 Majkwin

@Majkwin i didn't find any bugs except i forgot adding the FN control. if you just describe the phenomenon, but not the concrete log or something which can help debugging, then i don't know what i did wrong and how to fix.

PS: I'm not pushing anybody to update the newest Version before it's fully tested.

Kaijun avatar Oct 25 '14 22:10 Kaijun

Hi Has someone managed to do something in this topic? Shutdown and audio issues are the only 2 that have left to fix.

Majkwin avatar Dec 09 '14 10:12 Majkwin

@Kaijun, don't you think this has sth to do with audio? After turning on computer there is no problem with sound ( changing built in speakera <-> line out) until it goes to sleep mode. After that I have problems with line out, but simultaneously shutdown issue drops. Maybe modified applehda kext is bad?

Majkwin avatar Jan 06 '15 21:01 Majkwin

Sorry I'm a little bit busy currently and didn't read your posts on Github. I also noticed this annoying issue, but I already have read a thread about how to fix this issue. Would have a try until I get rid of my current stuffs... So be a little bit patient, maybe this weekend :) On Jan 6, 2015 10:53 PM, "Majkwin" [email protected] wrote:

@Kaijun https://github.com/Kaijun, don't you think this has sth to do with audio? After turning on computer there is no problem with sound ( changing built in speakera <-> line out) until it goes to sleep mode. After that I have problems with line out, but simultaneously shutdown issue drops. Maybe modified applehda kext is bad?

— Reply to this email directly or view it on GitHub https://github.com/Kaijun/Acer-V5-573G-Hackintosh/issues/6#issuecomment-68940778 .

Kaijun avatar Jan 06 '15 22:01 Kaijun

@Majkwin i just tried but it did't even work... the temporary solution is just re-sleeping the laptop and then the sound will be correct...

Kaijun avatar Jan 24 '15 13:01 Kaijun

@Kaijun So have you soluted the problem? My Laptop is Acer R7, also have the same problems that can't shutdown when running too long times.

ghost avatar Feb 28 '16 14:02 ghost

@sintonwong haven't found the solution yet :'(

Kaijun avatar Feb 29 '16 20:02 Kaijun

Update ME region to the actual revision. As i know 9.5.15.1730 has huge problem which affects pm...

savvamitrofanov avatar Jun 10 '16 20:06 savvamitrofanov

@savvamitrofanov ME region?

Kaijun avatar Jun 10 '16 20:06 Kaijun

@Kaijun , yep , intel management engine uefi region. you can download firmware suitable for yours ME and tools for uefi shell from here http://www.win-raid.com/t596f39-Intel-Management-Engine-Drivers-Firmware-amp-System-Tools.html. Just for me it solved all problems with shutdown/sleep/restart after long,heavy load on my haswell laptop Asus X200LA you need first download tools , as expected you need 9.5 tools, then take from this package meinfo.efi and check your me revision from uefi shell, then download firmware update from win-raid, then flash from uefi shell using fwupdlcl.efi like this "fwupdlcl -F FW.bin"

savvamitrofanov avatar Jun 11 '16 09:06 savvamitrofanov

@savvamitrofanov wonderfull idea! so if i update ME, the shutdown issue in win10 can also be solved, right?

zwj0571 avatar Jun 15 '16 00:06 zwj0571

@savvamitrofanov when i try to download any file from the web you offered, it returns a "ERR_CONNECTION_RESET", which means I can download any thing. would please supply the tools I need to upgrade my ME

zwj0571 avatar Jun 15 '16 00:06 zwj0571

I've downloaded this file https://drive.google.com/file/d/0BwTusS8Rc47_Um1yTUlwM3lucmM/view?usp=sharing I mean archive for me region. But I have no idea what to do with it.

ghost avatar Jun 21 '16 21:06 ghost

@virusak do as @savvamitrofanov posted. I'll give a try soon

Kaijun avatar Jun 21 '16 21:06 Kaijun

@savvamitrofanov executing meinfo.efi has following result: img_20160622_000335

definitely 9.5.x, But still not sure which firmware i should flash...

Consumer Systems? Corporate Systems? Mac?

Kaijun avatar Jun 21 '16 22:06 Kaijun

@virusak @savvamitrofanov I just tried those three, the Intel ME 9.5 Consumer 1.5MB Firmware v9.5.55.1948 version was successfully flashed! Mac version and Corporate are not allowed to be flashed.

Tutorial:

  1. Save this fake image fw and rename to .zip (Or download files on win-raid yourself: Intel ME System Tools v9.5 r4 and Intel ME 9.5 Consumer 1.5MB Firmware v9.5.55.1948)
  2. Copy the extracted files to your favourite partition, I just copied it into my EFI partition easily which is the first partition.
  3. Boot to Clover, you will see a small button named boot efi shell or kinda similar
  4. run FS0: (depending on the partition you extracted your files in), notice the colon :, don't forget it!
  5. run MeInfo.efi, check your current FW Version. (use PageUp, PageDown button to scroll)
  6. run FwUpdLcl.efi -F fw.bin to flash the new firmware and wait till it finished.
  7. Reboot and enter efi shell again, run MeInfo.efi, check if FW Version was successfully updated to 9.5.51948

I'm also not sure if there're significant improvements. I'll keep my laptop on for the whole night and see if magic happens! 🎉

Kaijun avatar Jun 21 '16 22:06 Kaijun

@virusak @savvamitrofanov Holy Fuck, It seems that the shutdown issue was gone. I'll keep testing it in different cases, and see if it was totally fixed as expected

Kaijun avatar Jun 22 '16 11:06 Kaijun

@Kaijun awesome And what about sleep?

ghost avatar Jun 22 '16 15:06 ghost

Still need to be tested, need time :) you can also flash it and see what happens

virusak [email protected]于2016年6月22日周三 下午5:09写道:

@Kaijun https://github.com/Kaijun awesome And what about sleep?

— You are receiving this because you were mentioned. Reply to this email directly, view it on GitHub https://github.com/Kaijun/Acer-V5-573G-Hackintosh/issues/6#issuecomment-227774904, or mute the thread https://github.com/notifications/unsubscribe/ABnVY3BQKG_jnKa1_jcyD28EjWmHVJ-Qks5qOVAygaJpZM4Ch2mK .

Herzliche Grüße / Best regards,

Kaijun Chen

Kaijun avatar Jun 22 '16 16:06 Kaijun

@virusak Sleep also seems to work after the laptop was on for 3 hours.

Finally!

Kaijun avatar Jun 22 '16 16:06 Kaijun

@savvamitrofanov Thank you soooooo much!!!! 🎉

Kaijun avatar Jun 22 '16 16:06 Kaijun

@all @virusak @Majkwin @theguild @sintonwong @savvamitrofanov @zwj0571

Finally we made some progresses!

I updated my repo and uploaded all files including tutorial of new Intel Management Engine, which fixes the annoying Shutdown/Sleep/Restart problems!

Download the latest release and Check https://github.com/Kaijun/Acer-V5-573G-Hackintosh/tree/master/Management-Engine-Firmware

Thank you all & Happy Hacking! 💯

Kaijun avatar Jun 22 '16 19:06 Kaijun

So I might jump back in this evening too. These fixes sound pretty cool and I can´t wait to boot El Cap again

Silveryard avatar Jun 23 '16 05:06 Silveryard

I'm glad to hear this, that this issue was solved for you guys :)

savvamitrofanov avatar Jun 23 '16 06:06 savvamitrofanov

My curent FW is 9.5.3.1520 LP I'm receiving such error Error 8714: Firmware update not initiated due to file open or read failure when I try to run FwUpdLcl.efi -F fw.bin

Update: now everything works

ghost avatar Jun 23 '16 12:06 ghost

@virusak which model do you have? 573g 573pg?

Kaijun avatar Jun 23 '16 12:06 Kaijun

screen shot 2016-06-23 at 14 59 30

Check the MD5 value of your fw.bin, is it same?

MD5 (fw.bin) = c3fa8e05c5d459d2b397147fbbd90d07

Kaijun avatar Jun 23 '16 13:06 Kaijun

@tsoltan @virusak plz test if shutdown works as expected. I also need feedback from you guys!

Kaijun avatar Jun 23 '16 13:06 Kaijun

ok I'm going to do a clean install

ghost avatar Jun 23 '16 13:06 ghost

confirmed working on my 573G i7 - have not tested sleep yet

-edit sleep working!!

michaelspeed avatar Sep 12 '16 05:09 michaelspeed

I have working sleep/wake/shutdown, but sleep and shutdown can take 20 seconds or more...

I did have a few moments when it did a near instant shutdown, but not many of those.

I have the V5-573 (NON-G) using that unlocked BIOS you provided in solution #6.

macmeister1967 avatar Mar 30 '17 23:03 macmeister1967

@soltant I have a same error with you

Error 8714: Firmware update not initiated due to file open or read failure

Finally i solve that in windows. You need get the tools Intel+ME+System+Tools+v9.5+r4.rar and run FwUpdLcl64.exe -F fw.bin as admin.

ef6 avatar Jan 19 '18 08:01 ef6

Greetings to you all! My hackintosh is running macOS High Sierra 10.13.2 and I was able to fix sleep and shutdown issues with a series of terminal commands. They must be entered in the order listed below. I hope it helps you guys too.

sudo defaults write /System/Library/LaunchDaemons/com.apple.securityd ExitTimeOut -int 5

sudo defaults write /System/Library/LaunchDaemons/com.apple.mDNSResponder ExitTimeOut -int 5

sudo defaults write /System/Library/LaunchDaemons/com.apple.diskarbitrationd ExitTimeOut -int 5

sudo defaults write /System/Library/LaunchDaemons/com.apple.coreservices.appleevents ExitTimeOut -int 5

sudo defaults write /System/Library/LaunchAgents/com.apple.coreservices.appleid.authentication ExitTimeOut -int 5

jcrcarmo avatar Jan 21 '18 20:01 jcrcarmo

An update from my post of about a year ago... everything still working perfectly as expected - running 10.12.6 now, and all is good.

macmeister1967 avatar Jan 22 '18 00:01 macmeister1967