Spotube doesn't start under Windows 11

[Giovix92]

Describe the bug Spotube won't start under Windows 11, no matter from where I install it.

To Reproduce Steps to reproduce the behavior:

1. Install it using winget or by downloading the .exe setup
2. Try to open it

Expected behavior The application starts.

Installation Source/Method

• Package manager: winget
• Other: standard .exe setup

Desktop (please complete the following information):

• OS: Windows 11 Pro, Insider Preview.
• Version: 22610.1

Additional context Picked a little log from eventvwr, if this helps in any way.

  AppName spotube.exe 
  AppVersion 1.0.0.0 
  AppTimeStamp 62713c77 
  ModuleName spotube.exe 
  ModuleVersion 1.0.0.0 
  ModuleTimeStamp 62713c77 
  ExceptionCode c000041d 
  FaultingOffset 00000000000057e0 
  ProcessId 0x3714 
  ProcessCreationTime 0x1d86078abe6f515 
  AppPath C:\Program Files (x86)\Spotube\spotube.exe 
  ModulePath C:\Program Files (x86)\Spotube\spotube.exe 
  IntegratorReportId b50b7e96-74ee-4df5-a1db-95a2ca7372f3 
  PackageFullName  
  PackageRelativeAppId  

Thank you!

[KRTirtho]

Does it show any kind of Error dialog? Like vcruntime.dll missing or something similar? If that's the case then please download & install Visual C++ Redistributable 2015 from official Microsoft website

[Giovix92]

Nope, doesn't show any error. As far as I can tell, by looking at the task manager, the program starts and exits in 2/3 seconds. That's the strangest thing.

[KRTirtho]

Do you have vcredist-x64 & vcredist-x86 installed?

[Giovix92]

Yep, I guess so.

[KRTirtho]

So c000041d is a NTSTATUS exception code that indicates that this program has a thread related issue where there's a race condition I don't think Spotube can have thread issues as Dart/Flutter is single threaded & I'm also not using Dart isolates. Could be a issue occurring because of the Insider Preview build, not sure though

At this time, I can only advice you to uninstall the app & install the latest nightly build to see if that fixes the issue

[Giovix92]

Tried yesterday's nightly, version 2.0.0+8, same issue

[dansauve]

Same issue for me. Insider, beta channel, build 22621

[maxsubs]

same for me on W10, it doesn't open or show any error. Have tried latest stable and nightly versions, anything I could try?

[Giovix92]

@KRTirtho could you please check it out? I guess it's replicable also in a VM. If you need it, I can check if it happens also there.

[Lucas-TY]

properties->compatibility->run this program in compatibility for windows 8 It will solve this problem

[maxsubs]

properties->compatibility->run this program in compatibility for windows 8 It will solve this problem

didn't work for me (W10) same thing

[KRTirtho]

I can't guarantee Spotube to run on unstable versions (beta, dev, insider preview) of Windows as I've not tested it on those platforms So the best way to investigate this issue is to build from source in Windows Insider Preview

Note: You'll need Visual Studio 2022 (with Desktop Development with C++) for developing Flutter on Windows for Windows

[dansauve]

properties->compatibility->run this program in compatibility for windows 8 It will solve this problem

This works for me on Windows 11 insider beta build 22621.1

[maxsubs]

I'm not on any beta or unstable version of Windows, just Windows 10, I guess it should start, but it doesn't, even with compatibility mode turned on, I can't use the app on Android or Windows, any idea?

[KRTirtho]

Well, this issue could be rising from the underlying outdated Audio Engine Spotube was previously using. The Audio Engine has been changed in v2.3.0 which was just released. Can you guys update to the latest v2.3.0 & check if it works now?

Note: Chocolatey & Winget edition gets released after a while due to review processes. So directly use the .exe from the release

[dansauve]

Well, this issue could be rising from the underlying outdated Audio Engine Spotube was previously using. The Audio Engine has been changed in v2.3.0 which was just released. Can you guys update to the latest v2.3.0 & check if it works now?

Still doesn't load for me. Installed using x64 exe on Windows 11 build 22622.290

[dajix350]

I still cannot boot, I am on the latest beta of Windows 11 and have tried setting the compatibility version to Windows 8, 7, and Vista. I installed through Scoop.

[karniv00l]

Possible fix: https://github.com/fluttertools/sidekick/pull/261

[KRTirtho]

Do you know what was the reason that was causing this issue

[karniv00l]

Don't know, looks like bitsdojo though

[KRTirtho]

But bitsdojo is already at latest version

[KRTirtho]

@dansauve @maxsubs @Giovix92 can you guys check with the latest nightly to see if it works now

[dajix350]

The latest release is running perfectly for me on Windows 11. I think this issue can be closed.