White screen in Windows 11 24H2

[amisgames]

Is there an existing issue for this? (Please read the description)

• [X] I have searched the existing issues

Current Behavior

The application is slow to open and then it goes blank and freeze

Expected Behavior

Open without a blank screen and without freezing

Steps to reproduce

No response

Logs

Impossible to get any as I can't open the application

Operating System

Windows 11 24H2

Spotube version

3.9.0

Installation source

GitHub Releases (Binary)

Additional information

No response

Self grab

• [ ] I'm ready to work on this issue!

[Shayne55434]

Same issue here. I've uninstalled, reinstalled, rebooted... no luck. This is shortly after a fresh install of W11, too. I'm not certain the update to 24H2 caused it but, it was working prior to a reboot. I'm fairly certain that updates were applied.

Windows 11 Pro 24H2 26100.2605

[BigEnding-8347]

Same on 23H2. Windows 11 Pro, 23H2, Build 22631.4602. No prior updates, just installed it for the first time, logged in, used it until reboot. Now I get the same blank screen, sometimes even an invisible window.

I can actually start and stop music via media control, but still blank, so maybe it's just a graphical thing? Reinstall does not help since it does not delete config and other files for some reason.

EDIT: Found this, solved it for me! Please try it, if you are using FancyZones in PowerToys!

I solved this by adding an exception in FancyZones (PowerToys) for Spotube. Something to do with FancyZones trying to move the window when it opens messed it up. This is in relation to the setting "Move newly created windows to their last known zone" in FancyZones. It may have something to do with Flutter, but I just heard of Flutter today, so take that with a boulder of salt.

Originally posted by @Alanjaow in #1469

[J-Kiri]

Same problem here. just a blank screen and it takes forever to open

W11 Pro 10.0.22631 Build 22631

EDIT: Found this, solved it for me! Please try it, if you are using FancyZones in PowerToys!

I solved this by adding an exception in FancyZones (PowerToys) for Spotube. Something to do with FancyZones trying to move the window when it opens messed it up. This is in relation to the setting "Move newly created windows to their last known zone" in FancyZones. It may have something to do with Flutter, but I just heard of Flutter today, so take that with a boulder of salt.

Originally posted by @Alanjaow in #1469

I'm not using FancyZones and Windows Defender didn't report anything

[testmina77]

I fixed this issue on my Windows using Microsoft PowerToys. I added spotube.exe to the exceptions in the FancyZones category:

1. Open PowerToys.
2. Click on the FancyZones category.
3. Scroll down and click Open settings.
4. At the bottom, there is an input field for program names – type spotube.exe.

By default, FancyZones were enabled on my Windows 10, and they were the cause of this issue.