Bug Report: OrangePi 5 Plus USB 3.0 ports not working

[54601]

What happened?

Both USB 3.0 ports are not working, 2.0 and USB-C ports are fine. I tried to use a wired keyboard and it seems like those ports don't have power. Also, nothing happens in dmesg when I plug or unplug devices from USB 3.0 ports.

I red that this was fixed in July, 2024. However, my system is the latest and I even tried to run apt-get full-upgrade. However, that didn't solve the problem.

lsusb showed these:

Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
Bus 003 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
Bus 004 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Bus 005 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
Bus 006 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Bus 007 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Bus 007 Device 003: ID 03f0:036b HP, Inc HP USB-C Dock G5
Bus 007 Device 004: ID 03f0:056b HP, Inc USB Audio
Bus 007 Device 005: ID 03f0:086b HP, Inc USB2734
Bus 007 Device 006: ID 03f0:046b HP, Inc HP USB-C Dock G5
Bus 007 Device 007: ID 046d:c548 Logitech, Inc. Logi Bolt Receiver
Bus 007 Device 008: ID 046d:c547 Logitech, Inc. USB Receiver
Bus 008 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
Bus 008 Device 002: ID 03f0:066b HP, Inc HP USB-C Dock G5
Bus 008 Device 003: ID 03f0:076b HP, Inc USB5734
Bus 008 Device 004: ID 0bda:8153 Realtek Semiconductor Corp. RTL8153 Gigabit Ethernet Adapter

Kernel version

6.1.0-1025-rockchip

SBC model

Orange Pi 5 Plus

What operating system are you seeing this problem on?

Ubuntu 24.04 LTS (Noble Nombat)

Relevant logs

[github-actions[bot]]

This issue has been marked 'stale' due to lack of recent activity. If there is no further activity, the issue will be closed in another 14 days. Thank you for your contribution!

[yulian5]

The same configuration: actually keyboard/mouse work on front USB 3.0 but nothing else.

Any updates on this issue?

[yulian5]

Maybe it'll help someone:

Ubuntu 24.04 image - if you have inserted flash drive or SSD in USB 3.0 ports before OS booting then it works until they unmounted. Ubuntu 24.04 cannot detect USB 3.0 devices during runtime (except mouse/keyboard);

Ubuntu 24.10 image - seems to work fine most of the time with USB 3.0 ports (however in may case only one HDMI-1 display works somehow).

[github-actions[bot]]

This issue has been marked 'stale' due to lack of recent activity. If there is no further activity, the issue will be closed in another 14 days. Thank you for your contribution!

[github-actions[bot]]

This issue has been closed due to inactivity. If you feel this is in error, please reopen the issue or file a new issue with the relevant details.