Aerial icon indicating copy to clipboard operation
Aerial copied to clipboard

Says ! screen saver is disabled but upon checking it is enabled

Open anthonybaldaccini opened this issue 1 year ago • 10 comments

General troubleshooting tips

Before logging an issue please check that:

  • [ ] You have the latest version installed (There may be a beta version that fixes your issue), see here for the latest releases and bug fixes: https://github.com/JohnCoates/Aerial/releases
  • [ ] Your issue isn't already mentioned in our issues. You may find a workaround there or a similar request already made.
  • [ ] Your problem isn't mentioned in the troubleshooting page.

If none of this fixes your issue, tell us about the problem you are experiencing or the feature you'd like to request.

Required information

In order to help us sort your issue, we ask that you provide the following information:

  • [ ] Mac model:
  • [ ] macOS version:
  • [ ] Monitor setup:

If appropriate, please enable Debug mode and Log to disk in Advanced tab and replicate your bug, then attach the AerialLog.txt file (You can access this file through the Advanced tab).

Description of issue / Feature request

{{Replace this}}

anthonybaldaccini avatar Jan 24 '24 00:01 anthonybaldaccini

@anthonybaldaccini can you make a screenshot of your Screen Saver panel from System Settings ?

Many people think Aerial is enabled while they are actually using the Sonoma built in saver.

glouel avatar Jan 24 '24 01:01 glouel

Attached Get Outlook for iOSFrom: Guillaume Louel ***@***.***>Sent: Tuesday, January 23, 2024 8:34:33 PMTo: JohnCoates/Aerial ***@***.***>Cc: anthonybaldaccini ***@***.***>; Mention ***@***.***>Subject: Re: [JohnCoates/Aerial] Says ! screen saver is disabled but upon checking it is enabled (Issue #1358) ***@***.*** can you make a screenshot of your Screen Saver panel from System Settings ?Many people think Aerial is enabled while they are actually using the Sonoma built in saver.—Reply to this email directly, view it on GitHub, or unsubscribe.You are receiving this because you were mentioned.Message ID: ***@***.***>

anthonybaldaccini avatar Jan 24 '24 01:01 anthonybaldaccini

You cannot attach a picture via email, you must do it on the website.

glouel avatar Jan 24 '24 01:01 glouel

Screenshot 2024-01-23 at 8 36 00 PM Screenshot 2024-01-23 at 8 36 22 PM

anthonybaldaccini avatar Jan 24 '24 03:01 anthonybaldaccini

Ha ok, that's another bug actually, the message isn't super clear. Try updating companion to 1.5.2 I'm fairly sure I fixed that one then : https://github.com/AerialScreensaver/AerialCompanion/releases/download/v1.5.2/Aerial.Companion.zip

You can check the release note where I mention fixing that exact thing here : https://github.com/AerialScreensaver/AerialCompanion/releases/tag/v1.5.2

glouel avatar Jan 24 '24 03:01 glouel

I see the same message with the latest companion app 1.5.2. However, I do not see the Aerial option in Screen Saver settings. Please see the screenshots below.

image

image

pnbabu avatar Jan 31 '24 11:01 pnbabu

Corroborating that last report.

Jimmbo avatar Feb 10 '24 15:02 Jimmbo

I see the same message with the latest companion app 1.5.2. However, I do not see the Aerial option in Screen Saver settings. Please see the screenshots below.

image

image

@pnbabu looks like I didn't see your message

Try these steps :

  • Scroll the list all the way down, until you see an "Others" section
  • Scroll that line all the way to the right
  • Aerial will be there. Click it, make sure Show on all spaces/screens is activated and you'll be good to go. Capture d’écran 2024-02-10 à 16 27 58

Same goes @Jimmbo

glouel avatar Feb 10 '24 15:02 glouel

Thanks, Guillaume! First, fwiw my screensaver pane in Sonoma 14.3.1 looks a little different (language aside)

Second, it's quite well-hidden! I had to hit "other" and scroll down to see Aerial as the very last choice. See screenshot. SCR-20240210-odov

Jimmbo avatar Feb 10 '24 16:02 Jimmbo

Could you let me know if this issue has been resolved? I'm still facing this issue despite using version 1.5.2, I'm attaching the screenshots here.

image

Screenshot 2024-08-05 at 14 33 37

@glouel can you help with this?

Nova-007 avatar Aug 05 '24 09:08 Nova-007