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4-button wall switch wkai4ga5 does not work

Open robgBY opened this issue 1 year ago • 3 comments

Hi,

I'm trying to use the 4-button scene switch “_TZ3000_wkai4ga5”. I can install the device and it says it is working, but none of the buttons respond.

The interview data:

"ids": {
    "modelId": "TS0044",
    "manufacturerName": "_TZ3000_wkai4ga5"
  },
  "endpoints": {
    "ieeeAddress": "cc:86:ec:ff:fe:16:75:9e",
    "networkAddress": 51033,
    "modelId": "TS0044",
    "manufacturerName": "_TZ3000_wkai4ga5",
    "capabilities": {
      "type": "Buffer",
      "data": [
        128
      ]
    },
    "endpointDescriptors": [
      {
        "status": "SUCCESS",
        "nwkAddrOfInterest": 51033,
        "_reserved": 18,
        "endpointId": 1,
        "applicationProfileId": 260,
        "applicationDeviceId": 0,
        "applicationDeviceVersion": 0,
        "_reserved1": 1,
        "inputClusters": [
          0,
          1,
          6
        ],
        "outputClusters": [
          25,
          10
        ]
      },
      {
        "status": "SUCCESS",
        "nwkAddrOfInterest": 51033,
        "_reserved": 12,
        "endpointId": 2,
        "applicationProfileId": 260,
        "applicationDeviceId": 0,
        "applicationDeviceVersion": 0,
        "_reserved1": 1,
        "inputClusters": [
          1,
          6
        ],
        "outputClusters": []
      },
      {
        "status": "SUCCESS",
        "nwkAddrOfInterest": 51033,
        "_reserved": 12,
        "endpointId": 3,
        "applicationProfileId": 260,
        "applicationDeviceId": 0,
        "applicationDeviceVersion": 0,
        "_reserved1": 1,
        "inputClusters": [
          1,
          6
        ],
        "outputClusters": []
      },
      {
        "status": "SUCCESS",
        "nwkAddrOfInterest": 51033,
        "_reserved": 12,
        "endpointId": 4,
        "applicationProfileId": 260,
        "applicationDeviceId": 0,
        "applicationDeviceVersion": 0,
        "_reserved1": 1,
        "inputClusters": [
          1,
          6
        ],
        "outputClusters": []
      }
    ],
    "touchlinkGroupIds": [],
    "extendedEndpointDescriptors": {
      "1": {
        "clusters": {
          "basic": {
            "attributes": [
              {
                "acl": [
                  "readable",
                  "reportable"
                ],
                "id": 0,
                "name": "zclVersion",
                "value": 3,
                "reportingConfiguration": {
                  "status": "NOT_FOUND",
                  "direction": "reported"
                }
              },
              {
                "acl": [
                  "readable",
                  "reportable"
                ],
                "id": 1,
                "name": "appVersion",
                "value": 66,
                "reportingConfiguration": {
                  "status": "NOT_FOUND",
                  "direction": "reported"
                }
              },
              {
                "acl": [
                  "readable",
                  "reportable"
                ],
                "id": 2,
                "name": "stackVersion",
                "value": 0,
                "reportingConfiguration": {
                  "status": "NOT_FOUND",
                  "direction": "reported"
                }
              },
              {
                "acl": [
                  "readable",
                  "reportable"
                ],
                "id": 3,
                "name": "hwVersion",
                "value": 1,
                "reportingConfiguration": {
                  "status": "NOT_FOUND",
                  "direction": "reported"
                }
              },
              {
                "acl": [
                  "readable",
                  "reportable"
                ],
                "id": 4,
                "name": "manufacturerName",
                "value": "_TZ3000_wkai4ga5",
                "reportingConfiguration": {
                  "status": "NOT_FOUND",
                  "direction": "reported"
                }
              },
              {
                "acl": [
                  "readable",
                  "reportable"
                ],
                "id": 5,
                "name": "modelId",
                "value": "TS0044",
                "reportingConfiguration": {
                  "status": "NOT_FOUND",
                  "direction": "reported"
                }
              },
              {
                "acl": [
                  "readable",
                  "reportable"
                ],
                "id": 6,
                "name": "dateCode",
                "value": "",
                "reportingConfiguration": {
                  "status": "NOT_FOUND",
                  "direction": "reported"
                }
              },
              {
                "acl": [
                  "readable",
                  "reportable"
                ],
                "id": 7,
                "name": "powerSource",
                "value": "battery",
                "reportingConfiguration": {
                  "status": "NOT_FOUND",
                  "direction": "reported"
                }
              },
              {
                "acl": [
                  "readable",
                  "writable",
                  "reportable"
                ],
                "id": 65502,
                "reportingConfiguration": {
                  "status": "NOT_FOUND",
                  "direction": "reported"
                }
              },
              {
                "acl": [
                  "readable",
                  "reportable"
                ],
                "id": 65533,
                "name": "clusterRevision",
                "value": 2,
                "reportingConfiguration": {
                  "status": "NOT_FOUND",
                  "direction": "reported"
                }
              },
              {
                "acl": [
                  "readable",
                  "reportable"
                ],
                "id": 65534,
                "name": "attributeReportingStatus",
                "value": "PENDING",
                "reportingConfiguration": {
                  "status": "NOT_FOUND",
                  "direction": "reported"
                }
              },
              {
                "acl": [
                  "readable",
                  "reportable"
                ],
                "id": 65504,
                "reportingConfiguration": {
                  "status": "NOT_FOUND",
                  "direction": "reported"
                }
              },
              {
                "acl": [
                  "readable",
                  "reportable"
                ],
                "id": 65505,
                "reportingConfiguration": {
                  "status": "NOT_FOUND",
                  "direction": "reported"
                }
              },
              {
                "acl": [
                  "readable",
                  "reportable"
                ],
                "id": 65506,
                "reportingConfiguration": {
                  "status": "NOT_FOUND",
                  "direction": "reported"
                }
              },
              {
                "acl": [
                  "readable",
                  "reportable"
                ],
                "id": 65507,
                "reportingConfiguration": {
                  "status": "NOT_FOUND",
                  "direction": "reported"
                }
              }
            ]
          },
          "powerConfiguration": {},
          "onOff": {}
        },
        "bindings": {
          "ota": {},
          "time": {}
        }
      },
      "2": {
        "clusters": {
          "powerConfiguration": {},
          "onOff": {}
        },
        "bindings": {}
      },
      "3": {
        "clusters": {
          "powerConfiguration": {},
          "onOff": {}
        },
        "bindings": {}
      },
      "4": {
        "clusters": {
          "powerConfiguration": {},
          "onOff": {}
        },
        "bindings": {}
      }
    }
  }

robgBY avatar Aug 13 '23 11:08 robgBY

Hi @JohanBendz I encounter same issue than @robgBY . I have in the past a 4 gang which works like a charm. Then, I buyed another one and the new is using a different driver than the old :

  • Old : homey:app:com.tuya.zigbee — wall_remote_4_gang ==> Works
  • New : homey:app:com.tuya.zigbee — wall_remote_4_gang_3 ==> Not works

During the pairing phase, I found there is x3 "4 Gang Wall remote". I have tested each of them but no success. The pairing process is OK, but no button are working.

Do you need more information ? Could you help please ?

Thanks.

jf84398942813 avatar Aug 22 '23 14:08 jf84398942813

It is working. Seems there have been a update. The only thing that isn't working is the long press function. Instead of having 12 button actions in total there are now only 8 actions.

Impie85 avatar Sep 17 '23 09:09 Impie85

Anyone else having issue where each button press gets registered twice ?

JEdwards2525 avatar Mar 10 '24 04:03 JEdwards2525

Please create a new issue if buttons still is a problem

JohanBendz avatar Sep 02 '24 20:09 JohanBendz