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sorry,we could not configure system to connect to outline.please try running the installer again.

Open xulinbao opened this issue 5 years ago • 12 comments

os: windows 10 64bit outline-client version: 1.3.1

error: sorry,we could not configure system to connect to outline.please try running the installer again. if you still cannot install outline,please get in touch with us and let us know that the TAP device could not be installed

C:\Program Files (x86)\Outline>add_tap_device.bat Creating TAP network device... tapinstall failed. Could not create TAP network device.

xulinbao avatar Dec 20 '19 08:12 xulinbao

i got same problem. 1.3.1 version.

parrygit avatar Dec 26 '19 06:12 parrygit

I have the same problem. Uhhh...

123ysys avatar Dec 26 '19 13:12 123ysys

i used this version : https://github.com/Jigsaw-Code/outline-client/releases/tag/windows-v1.2.34 is work.

parrygit avatar Dec 27 '19 02:12 parrygit

i have same problem with outline 1.3.1 runing on windows7 32it also i reinstall this version with 1.2.34 and it be installed but cannot connect to my server. version 1.3.1 has working well on another PCs that run windows 8.1 64 bit help me please.

superior68 avatar Dec 30 '19 12:12 superior68

same problem here, should be the source problem, I had to install the old version then upgrade to latest one.

kevy8707 avatar Jan 03 '20 04:01 kevy8707

Reproducing same issue on my Windows7 64bit with 1.3.10. I even tried to reinstall my Windows, issue still. :(

ganshuyu avatar Jan 17 '20 14:01 ganshuyu

Same issue, Windows 10 1909, 64 bit, Outline client is 1.3.2

yetangye avatar Mar 03 '20 14:03 yetangye

i used this version : https://github.com/Jigsaw-Code/outline-client/releases/tag/windows-v1.2.34 is work.

It works. thx.

GarryLau avatar Mar 08 '20 00:03 GarryLau

You all are great, thanks for helping support each other. @alalamav has been working tirelessly to find a reliable fix for this issue (https://github.com/Jigsaw-Code/outline-client/pull/756 for instance)

JonathanDCohen avatar Mar 09 '20 15:03 JonathanDCohen

any update? I have the same issue and 1.2.34 also does not work for me

neyron163 avatar Feb 09 '22 12:02 neyron163

1 GO TO DEVICE MANAGER AND UPDATE THE DRIVER FOR TAP-Windows Provider IN NETWORK ADAPTERS IF ALREADY THERE. IF IT IS NOT SHWOING IN DEVICE MANAGER THEN RUN OUTLINE CLIENT WITH RUN AS ADMINISTARTIVE OPTION AND AGAIN CHECK IN DEVICE MANAGER NOW IF IT SHWOING THEN UPDATE THE DRIVER WITH SERACH AUTOMATICALLY FOR DRIVER OPTION. 2. GO TO Control Panel\Network and Internet\Network Connections AND RENAME "tap-wINDOWS ADAPTER" AS A "outline-tap0". 3. AGAIN REINSTALL THE OUTLINE CLIENT WITH RUN AS ADMINISTARTOR OPTION

authentic-killer avatar Jun 24 '22 05:06 authentic-killer

I still failed though I had tried any method I saw, could some guys help me?

Klediramo avatar Jul 20 '22 14:07 Klediramo

1 GO TO DEVICE MANAGER AND UPDATE THE DRIVER FOR TAP-Windows Provider IN NETWORK ADAPTERS IF ALREADY THERE. IF IT IS NOT SHWOING IN DEVICE MANAGER THEN RUN OUTLINE CLIENT WITH RUN AS ADMINISTARTIVE OPTION AND AGAIN CHECK IN DEVICE MANAGER NOW IF IT SHWOING THEN UPDATE THE DRIVER WITH SERACH AUTOMATICALLY FOR DRIVER OPTION. 2. GO TO Control Panel\Network and Internet\Network Connections AND RENAME "tap-wINDOWS ADAPTER" AS A "outline-tap0". 3. AGAIN REINSTALL THE OUTLINE CLIENT WITH RUN AS ADMINISTARTOR OPTION

this work for me

upsoftt avatar May 10 '23 11:05 upsoftt

1 GO TO DEVICE MANAGER AND UPDATE THE DRIVER FOR TAP-Windows Provider IN NETWORK ADAPTERS IF ALREADY THERE. IF IT IS NOT SHWOING IN DEVICE MANAGER THEN RUN OUTLINE CLIENT WITH RUN AS ADMINISTARTIVE OPTION AND AGAIN CHECK IN DEVICE MANAGER NOW IF IT SHWOING THEN UPDATE THE DRIVER WITH SERACH AUTOMATICALLY FOR DRIVER OPTION. 2. GO TO Control Panel\Network and Internet\Network Connections AND RENAME "tap-wINDOWS ADAPTER" AS A "outline-tap0". 3. AGAIN REINSTALL THE OUTLINE CLIENT WITH RUN AS ADMINISTARTOR OPTION

It says that the driver is up to date. connection with the correct name. but the error still remains.

paigusov avatar Jun 28 '23 11:06 paigusov

Thank you for reaching out! If this is still an issue for you, please contact us at support.getoutline.org and include the GitHub issue number so that we can better support your needs.

If you haven’t already, check out the Outline Support Site at support.getoutline.org for access to help articles and more.

maddyhof avatar Jun 28 '23 15:06 maddyhof

an error occurs when running the command p.s. command prompt was launched as administrator

PS C:\Program Files (x86)\Outline> .\add_tap_device.bat
Интерфейс с таким именем не зарегистрирован на маршрутизаторе.

Creating TAP network device...
Device node created. Install is complete when drivers are installed...
Updating drivers for tap0901 from C:\Program Files (x86)\Outline\tap-windows6\OemVista.inf.
UpdateDriverForPlugAndPlayDevices failed, GetLastError=-536870325
tapinstall failed.
Could not create TAP network device.

g-struchin avatar Apr 21 '24 07:04 g-struchin