Intra icon indicating copy to clipboard operation
Intra copied to clipboard

Can't Connect to Intra

Open Regulusttt opened this issue 5 years ago • 7 comments

I Tried to connect to Intra,but everytime i click the Switch to On, it just Written as "Waiting.. Your device is offline. Intra is waiting for network connection"

Tried it with WIFI and Mobile data, but still no luck

Regulusttt avatar Jul 15 '20 06:07 Regulusttt

https://doh.rixcloud.dev/dns-query

toylykaka avatar Aug 08 '20 08:08 toylykaka

Having the same issue. Keeps on waiting for a connection.

Daveandiputra avatar Sep 13 '20 16:09 Daveandiputra

What happens when you try to visit any website from your browser whilst Intra shows "Waiting"? Does Intra change to "Protected" then? I've seen this happen once or twice.

ignoramous avatar Sep 17 '20 17:09 ignoramous

Thanks for the input, but no change, it stays on waiting.

Daveandiputra avatar Sep 18 '20 00:09 Daveandiputra

The only other thing I can think of is connections to the DoH server you're using is blocked by your ISP.

Can you try any of the non-mainstream DoH servers to see if they work? I run one at https://zero.bravedns.com/dns-query (but don't rely on it forever, it might go away). https://doh.pi-dns.com/dns-query is another one.

ignoramous avatar Sep 18 '20 10:09 ignoramous

I tried the two you mentioned and one other on the above, it's the same. If it is indeed the ISP then maybe it's a regulation thing, as all ISP I tried is the same.

Daveandiputra avatar Sep 18 '20 10:09 Daveandiputra

Hi there i have kind of similar issue.

When connected via wifi, no problem Intra works normally.

But when using mobile data, i need to toggle data on/off multiple/randomly times before intra really is working. I had all situations when toggling on/off:

  • intra staying with "Waiting.. Your device is offline. Intra is waiting for network connection" eternally...
  • intra says he is connected to server but that's not true "no request in log and not working"
  • intra is Working fine ^^

I tried with google server and custom server (using a doh/pi-hole/dnscrypt at my home)

Also, i was having a xiaomi before with Android 10 and the same problem occurs sometimes but it was very rare. I have this problem on a Blackview BV9900 pro with android 10.

Seems to be sotware related... Is there a way to generate a log or something that can help ?

Regards

crocobc avatar Sep 21 '20 04:09 crocobc