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Error logging in: Steam returned "GeneralFailure" 2023

Open torrenars opened this issue 1 year ago • 22 comments

I have 4 account that has knives and skins, I cannot use confirmation because I need to login again and refresh session but both not working I get this error instead, I badly need to sell the knives and skins I have please help me how to fix this problem https://prnt.sc/VCImKxBRVz8M

torrenars avatar Feb 27 '23 11:02 torrenars

A GeneralFailure usually occurs because Valve's services are very unreliable. Try waiting a while and try again.

dyc3 avatar Feb 27 '23 13:02 dyc3

I have exactly the same problem for two days now and it has not been solved by waiting, as suggested by dyc3. Are you sure it should just wait or should I do something specific?

I uninstalled and installed the app again and it still doesn't work. I don't know what could be happening, the only thing that I think is weird is that I have a very long password, more than 60 characters, this can cause some error?

SadSisyphus avatar Mar 01 '23 23:03 SadSisyphus

Yes, Steam services are just that unreliable from my experience.

dyc3 avatar Mar 02 '23 12:03 dyc3

i am facing the issue that when i try relogin it pops a captcha and i have tried solving it multiple times but it just sayd general failiure

sneaky-0 avatar Mar 09 '23 15:03 sneaky-0

Similarly, captcha crashes 2 times, then general failure

Snesik avatar Mar 10 '23 09:03 Snesik

Same is happening to me since today, i try to put some trading card to sell on the community market and get the error that asking me to refresh my session (it happen to me so many times) but this time the LOGIN AGAIN did not works, i get some captchas and after that get the "GeneralFailure" error message. It only happening in one account, i have 3 more and no problem with the others.

RATT78 avatar Mar 10 '23 19:03 RATT78

i am not able to add new accounts too it ask for phone sms again and again

sneaky-0 avatar Mar 11 '23 14:03 sneaky-0

I'll try to be patient and wait until next Tuesday when steam does the weekly maintenance to see if it's requested, as I said before, I've had to do relogin/refresh countless times since I've used SDA, but it always works, and I've never have to solved any captchas (1st time i see this on SDA). To tell the truth, I'm worried because this happens to me in my main account (the one i use to sell items on the community market) while I haven't had any problem in the ALT accounts, yesterday I was able to trade several cards from Capcom Stadium 2 that was FREE from those ALT accounts (which also use SDA) to my main account.

RATT78 avatar Mar 11 '23 14:03 RATT78

I'm getting the GeneralFailure error too. it is only happening on 1 account, still no fix ?

VaNDall-TheGreat avatar Mar 12 '23 11:03 VaNDall-TheGreat

Same, this issue only affect one of my accounts, no fix by now, keep getting the same general error (but today no more captchas pops), im using SDA since 1.0.2 and this is the first time a "Login Again" did not works. Also i noticed that if i write wrong on pourpose the pass for the account i get the exact same error.

RATT78 avatar Mar 12 '23 12:03 RATT78

Hello it fixed "alone" for me, just in case i will told you what i did before SDA relogin works in my case, today i start by luanching the old version i keep using since the auto update stop working for me, the 1.0.8 version, i try a relogin and as always get the general failure from steam error, i got to the community store and buy a trading card that i need to complete a set, i really was no hope but give a try to the 1.0.10 (i try with this previously with no results) and this time no captchas, no error, just the window asking me to write the encryption key and .... TADA!!!! my session was succesfully login and now im able to acept/send trades and place items to sell in the market.

RATT78 avatar Mar 15 '23 08:03 RATT78

Hi there, have this issue for 3 days now, on one of my accounts.

When I go to "Login Again", enter account password, it thinks a bit (no captcha) and then "General Failure".

Tried downloading another 1.0.10 in different folder, copied "maFiles", same result.

Switched to 1.0.10 more than a year ago, "Login again" worked before.

lnickersl avatar Mar 31 '23 07:03 lnickersl

you probably need to use the same ip as your steam region, it useful for me

lolifuta avatar Apr 03 '23 03:04 lolifuta

you probably need to use the same ip as your steam region, it useful for me

It's the same for me.

lnickersl avatar Apr 03 '23 04:04 lnickersl

you probably need to use the same ip as your steam region, it useful for me

It's the same for me.

hey did you find a solution?

Jianchitz avatar Apr 03 '23 05:04 Jianchitz

Hello it fixed "alone" for me, just in case i will told you what i did before SDA relogin works in my case, today i start by luanching the old version i keep using since the auto update stop working for me, the 1.0.8 version, i try a relogin and as always get the general failure from steam error, i got to the community store and buy a trading card that i need to complete a set, i really was no hope but give a try to the 1.0.10 (i try with this previously with no results) and this time no captchas, no error, just the window asking me to write the encryption key and .... TADA!!!! my session was succesfully login and now im able to acept/send trades and place items to sell in the market.

Can you explain how did you fix it again?

Jianchitz avatar Apr 03 '23 06:04 Jianchitz

A GeneralFailure usually occurs because Valve's services are very unreliable. Try waiting a while and try again.

hey ppl been complaining about this for a month now is it really bcs of steam? can any admin check it please :(

Jianchitz avatar Apr 03 '23 10:04 Jianchitz

New user also having this issue. Ill keep an eye out here for a solution.

HALLMA2K avatar Apr 04 '23 21:04 HALLMA2K

hello i tryed every possible thing to do, to fix this. and found A solution! step1. close all tabs step2. turn on vpn to a country close to your location step3. open csgo/any steam game while running the vpn step4. open Desktop Authenticator and login again. you should then get a succesfull login. then close game and Authenticator. turn off vpn and you are good to go again.

Miklos1999 avatar Apr 10 '23 18:04 Miklos1999

My issue went away somehow, I don't think I changed anything.

lnickersl avatar Apr 13 '23 13:04 lnickersl

hello i tryed every possible thing to do, to fix this. and found A solution! step1. close all tabs step2. turn on vpn to a country close to your location step3. open csgo/any steam game while running the vpn step4. open Desktop Authenticator and login again. you should then get a succesfull login. then close game and Authenticator. turn off vpn and you are good to go again.

Omg dude i FUCKING LOVE U. You my best friend now. Мb my Eng isn't good, but i'll try. Thanks so much, i very appreciative you. You very helped me a lot. I can't made trade offers for 4 weeks. When i became billioner, i'll give you 1m$ i promise. I never forget you.

NafixXx avatar May 16 '23 14:05 NafixXx

hello i tryed every possible thing to do, to fix this. and found A solution! step1. close all tabs step2. turn on vpn to a country close to your location step3. open csgo/any steam game while running the vpn step4. open Desktop Authenticator and login again. you should then get a succesfull login. then close game and Authenticator. turn off vpn and you are good to go again.

Omg dude i FUCKING LOVE U. You my best friend now. Мb my Eng isn't good, but i'll try. Thanks so much, i very appreciative you. You very helped me a lot. I can't made trade offers for 4 weeks. When i became billioner, i'll give you 1m$ i promise. I never forget you.

looking forward for that milli :D

Miklos1999 avatar May 16 '23 15:05 Miklos1999