[ISSUE] [ANDROID\iOS] Sound stops after playing another sound on phone

[CaptInternet]

While I can't replicate this with standard notification sounds -- if I accidentally click a youtube link or something, it will stop the song audio, and not even the sync button will cause it to play again. Changing to another song doesn't always help either -- usually after about 10 minutes or so sound will return.

[CaptInternet]

On further testing, it appears it's pretty much when a youtube clip plays. Other services work fine with JQBX. 9I was able to watch videos through twitter and facebook without losing JQBX fully)

[CaptInternet]

I was told this also affects iOS devices. updated title.

[CaptInternet]

I've found a temporary work around -- once you kill whatever app is taking priority completely, sound immediately comes back. Simply tasking back to the JQBX app and syncing doesn't work.

[prediscover]

this is the biggest issue for me too!! after I start a voice message to someone (or play a any video with sound) I can't get the music to start playing again.

Android 9, OnePlus 3T

[treyturner]

This also happens when monitoring a Nest camera with audio in the Nest Home app on Android; force closing that app doesn't fix it and I have to fully reboot my phone.

[CaptInternet]

Bump. This started happening again. Twitter/Youtube/Chrome/Spotify in mobile will hijack sound and not return it to JQBX without double closing the application.

[mikebeaton]

I've got what seems to be a 100% workaround for me, on Android:

• Log out of JQBX app
• Fully close JQBX app (this step seems to be required)
• Re-open and log back in to JQBX app - at this point, I either have sound immediately, or else Sync Sound now works and brings the sound back immediately

Does this work for anyone else?

Thoughts:

• Replicating the loss of sound is easy; just playing something in Spotify definitely does it, YouTube seems to do it too
• It's possible that losing the sound is something to do with the Spotify API more than JQBX itself(?)
• I wonder if the fact that 'logout, close, re-open, login' gets the sound back in JQBX, but 'logout, login' doesn't is some kind of way in to a fix?

[mikebeaton]

@CaptInternet Killing the app which is taking over does not fix it for me. Is that still a fix for you?

I'm on a Galaxy S10 Lite, Android 10, Samsung One UI 2.1 and JQBX 47.0 (according to Settings/Apps).

[lcfrederico]

Mine only came back after killing the JQBX app... It's not a workaround for me since a loose my turn/music playing in the room...