JamesMatchett
Doesn't work...
Describe the bug A clear and concise description of what the bug is.
The conversion process starts, with the progress bar moving up slightly, but then stops despite waiting ~1 hour. No file is created. No time estimation. No error messages.
To Reproduce Steps to reproduce the behavior:
- Selected either a BMP or PNG file (BMP was less than 10kb)
- Set a destination xlsx file
- Click Start
Expected behavior Progress bar to continue as normal, with a resulting file.
Desktop (please complete the following information):
- OS: Windows 10 1903
- 10kb PNG - 193kb BMP
Hey, sorry to hear this is causing issues, I'll try to recreate the issue tonight.
Would it be okay if the file used could be attached here?
Thanks - James
Sure. Attached. Thanks for the (unexpectedly fast!) response!
Edit: I thought perhaps the transparencies in the PNG might be causing issues, so I saved a BMP just in case. No joy.
No worries at all, thanks for attaching the file, I haven't seen this behaviour before but hopefully I can recreate it and get a fix out for it this evening :)
Just a couple of triaging questions if that's okay to try and speed things up.
Does the issue happen regardless of if you change where the file is saved and if you run the program as administrator. Also is Excel definitely installed on your system (stupid question but is nice to be sure)
-Cheers, James
Figured out the problem. Your app doesn't like spaces in the file name of the source image :)
Ahhh thank you so much for finding the cause, I'll get a patch out tonight.
Really appreciate it :)
Hey terribly sorry, I'm having issues recreating the issue, classic line of "but it works on my machine" :D.
I'll have a hoke around and see if there are any known causes for file-name space issues in win-forms