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Cannot connect to calls / meetings since June 30th OSX arm builds

Open mattabrams opened this issue 3 years ago • 12 comments

Unable to connect to calls / meetings since June 30th OSX ARM builds...resolved by reverting back to June 29th build...

mattabrams avatar Jul 06 '22 16:07 mattabrams

Seeing the same, Reverted back to 1.5.00.17909-E which doesn't have the issue.

thbckup avatar Jul 06 '22 23:07 thbckup

Same thing here. How do you revert back to the June 29th build?

pleo624 avatar Jul 07 '22 01:07 pleo624

https://statics.teams.cdn.office.net/production-osx/1.5.00.17909/Teams_osx.pkg

I currently have this one installed and working.

thbckup avatar Jul 07 '22 03:07 thbckup

https://statics.teams.cdn.office.net/production-osx/1.5.00.18002/Teams_osx.pkg

1.5.00.18002-E is working fine.

hemersonmf avatar Jul 07 '22 11:07 hemersonmf

With the release of and upgrade to the Continuous Deployment version, the Issue was entirely resolved for M1 Pro MacBook Pro..

thbckup avatar Jul 09 '22 13:07 thbckup

With the release of and upgrade to the Continuous Deployment version, the Issue was entirely resolved for M1 Pro MacBook Pro..

You are talking about the 1.5.00.18926 (osx-x64 + osx-arm64) version?

hemersonmf avatar Jul 09 '22 13:07 hemersonmf

Video and calling still working with the new Version 1.5.00.19658.

Have had some random App-crash/App-Restart issues through the past week, prior to this release; When other people start screen shares. When a second device (iPad) joins the same call. Changing Audio devices. Between Internal Mic+Speakers and Custom Setup (Yeti X + USB DAC)

It's Sunday night here, if the issues remain tomorrow I'll post again.

thbckup avatar Jul 17 '22 10:07 thbckup

Same problem with the version 1.5.00.19502:

Have had some random App-crash/App-Restart issues through the past week, prior to this release; When other people start screen shares. When a second device (iPad) joins the same call.

Changing Audio devices. Between Internal Mic+Speakers and Custom Setup (Yeti X + USB DAC) I'm using AirPods Pro, and sometimes I lost the connection with Teams (not Mac).

Now I will try 1.5.00.19709.

hemersonmf avatar Jul 18 '22 12:07 hemersonmf

This has been fixed in the latest builds, as of last week I think.

blesio avatar Jul 20 '22 20:07 blesio

This is not where you post issues for Microsoft Teams

Please follow this https://support.microsoft.com/en-us/office/how-do-you-report-an-issue-or-bug-a318252f-cc24-4e95-bec9-71bd2dbc379d#:~:text=To%20help%20us%20investigate%20the,Help%20%26%20Feedback%20%3E%20Contact%20Support.

Im not an official Microsoft Employee btw just mentioning this since this is not Offical Microsoft Support here.

nutterthanos avatar Jul 22 '22 01:07 nutterthanos

This is not where you post issues for Microsoft Teams

Please follow this https://support.microsoft.com/en-us/office/how-do-you-report-an-issue-or-bug-a318252f-cc24-4e95-bec9-71bd2dbc379d#:~:text=To%20help%20us%20investigate%20the,Help%20%26%20Feedback%20%3E%20Contact%20Support.

Im not an official Microsoft Employee btw just mentioning this since this is not Offical Microsoft Support here.

The issues and comments posted above were specific to the ARM Builds for Mac which are not yet fully supported by Microsoft support, intended only as guidance for the developers, and in turn the other users who are trying the latest releases to get back to a stable version.

The users currently on these Continuous Development and Exploration builds are not necessarily looking for a fully working product, We are looking to test the latest features and provide feedback to the Devs working hard on their projects.

To answer your unasked question, the link you provided is not applicable to us, but thank you for your input.

thbckup avatar Jul 22 '22 01:07 thbckup

This is not where you post issues for Microsoft Teams Please follow this https://support.microsoft.com/en-us/office/how-do-you-report-an-issue-or-bug-a318252f-cc24-4e95-bec9-71bd2dbc379d#:~:text=To%20help%20us%20investigate%20the,Help%20%26%20Feedback%20%3E%20Contact%20Support. Im not an official Microsoft Employee btw just mentioning this since this is not Offical Microsoft Support here.

The issues and comments posted above were specific to the ARM Builds for Mac which are not yet fully supported by Microsoft support, intended only as guidance for the developers, and in turn the other users who are trying the latest releases to get back to a stable version.

The users currently on these Continuous Development and Exploration builds are not necessarily looking for a fully working product, We are looking to test the latest features and provide feedback to the Devs working hard on their projects.

To answer your unasked question, the link you provided is not applicable to us, but thank you for your input.

👍

nutterthanos avatar Jul 22 '22 05:07 nutterthanos

You will need to file an issue over at https://feedbackportal.microsoft.com/feedback/forum/ad198462-1c1c-ec11-b6e7-0022481f8472

ItzLevvie avatar Dec 30 '22 13:12 ItzLevvie