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Published 20 hours ago • verified publisher icon Iterable

If the in-app message's position not being set to "full", the in-app will auto disappear with animation and app freezes on some devices

Open iLabsJason opened this issue 1 year ago • 2 comments

Descriptions:

On some devices, If the in-app message's position not being set to "full", the in-app message will appear with animation, and then auto disappear, and app be frozen. Looks the SDK keep calls the method webView.calculateHeight and the result of height keeps decrease.

Device info:

iPhone 6s Plus iOS 15.7.1

Logs:

2023-04-07 00:30:30.263453-0700 PrizePool[1028:33924] 💛 00:30:30.2620:0x282e38ac0:IterableTaskRunner:onTaskScheduled(notification:):61 2023-04-07 00:30:30.264777-0700 PrizePool[1028:33925] 💛 00:30:30.2640:0x282e11540:IterableTaskRunner:run():102 2023-04-07 00:30:30.265550-0700 PrizePool[1028:33924] 💛 00:30:30.2640:0x282e38ac0:OfflineRequestProcessor:futureFromTask(withTaskId:):303 2023-04-07 00:30:30.271220-0700 PrizePool[1028:33925] 💛 00:30:30.2700:0x282e11540:IterableTaskRunner:processTasks():141 2023-04-07 00:30:30.271870-0700 PrizePool[1028:33925] 💛 00:30:30.2710:0x282e11540:HealthMonitor:canProcess():88 2023-04-07 00:30:30.273647-0700 PrizePool[1028:33817] 💛 00:30:30.2730:0x282efe8c0:OfflineRequestProcessor:addPendingTask(taskId:):330: adding pending task: 8757417A-C513-4B89-B769-4B8319F21022 2023-04-07 00:30:30.274384-0700 PrizePool[1028:33925] 💛 00:30:30.2740:0x282e11540:IterableTaskRunner:execute(task:):185: Executing taskId: 8757417A-C513-4B89-B769-4B8319F21022, name: event2023-04-07 00:30:30.280983-0700 PrizePool[1028:33603] 💛 00:30:30.2800:0x282ea8700:IterableHtmlMessageViewController:viewDidAppear(:):159 s/trackInAppOpen 2023-04-07 00:30:30.290376-0700 PrizePool[1028:33925] 💛 00:30:30.2860:0x282e11540:IterableTaskRunner:processAPICallTask(processor:task:):199 2023-04-07 00:30:30.293971-0700 PrizePool[1028:33925] 💛 00:30:30.2930:0x282e11540:IterableAPICallTaskProcessor:process(task:):16 2023-04-07 00:30:30.536307-0700 PrizePool[1028:33603] 💛 00:30:30.5350:0x282ea8700:IterableHtmlMessageViewController:calculateWebViewPosition(webView:safeAreaInsets:parentPosition:paddingLeft:paddingRight:location:):306: height: 1726.0 2023-04-07 00:30:30.603408-0700 PrizePool[1028:33603] 💛 00:30:30.6030:0x282ea8700:IterableHtmlMessageViewController:calculateWebViewPosition(webView:safeAreaInsets:parentPosition:paddingLeft:paddingRight:location:):306: height: 1690.0 2023-04-07 00:30:30.618980-0700 PrizePool[1028:33603] 💛 00:30:30.6180:0x282ea8700:IterableHtmlMessageViewController:calculateWebViewPosition(webView:safeAreaInsets:parentPosition:paddingLeft:paddingRight:location:):306: height: 1654.0 2023-04-07 00:30:30.662046-0700 PrizePool[1028:33603] 💛 00:30:30.6610:0x282ea8700:IterableHtmlMessageViewController:webView(:didFinish:):319 2023-04-07 00:30:30.666771-0700 PrizePool[1028:33603] 💛 00:30:30.6660:0x282ea8700:IterableHtmlMessageViewController:calculateWebViewPosition(webView:safeAreaInsets:parentPosition:paddingLeft:paddingRight:location:):306: height: 1618.0 2023-04-07 00:30:30.673153-0700 PrizePool[1028:33603] 💛 00:30:30.6720:0x282ea8700:IterableHtmlMessageViewController:calculateWebViewPosition(webView:safeAreaInsets:parentPosition:paddingLeft:paddingRight:location:):306: height: 1618.0 2023-04-07 00:30:30.673755-0700 PrizePool[1028:33603] 💛 00:30:30.6730:0x282ea8700:IterableHtmlMessageViewController:animateWhileEntering(:):246 2023-04-07 00:30:30.679314-0700 PrizePool[1028:33603] 💛 00:30:30.6790:0x282ea8700:IterableHtmlMessageViewController:calculateWebViewPosition(webView:safeAreaInsets:parentPosition:paddingLeft:paddingRight:location:):306: height: 1582.0 2023-04-07 00:30:30.691012-0700 PrizePool[1028:33603] 💛 00:30:30.6900:0x282ea8700:IterableHtmlMessageViewController:calculateWebViewPosition(webView:safeAreaInsets:parentPosition:paddingLeft:paddingRight:location:):306: height: 1546.0 2023-04-07 00:30:30.729287-0700 PrizePool[1028:33603] 💛 00:30:30.7280:0x282ea8700:IterableHtmlMessageViewController:calculateWebViewPosition(webView:safeAreaInsets:parentPosition:paddingLeft:paddingRight:location:):306: height: 1510.0 2023-04-07 00:30:30.742231-0700 PrizePool[1028:33603] 💛 00:30:30.7400:0x282ea8700:IterableHtmlMessageViewController:calculateWebViewPosition(webView:safeAreaInsets:parentPosition:paddingLeft:paddingRight:location:):306: height: 1474.0 2023-04-07 00:30:30.789910-0700 PrizePool[1028:33603] 💛 00:30:30.7890:0x282ea8700:IterableHtmlMessageViewController:calculateWebViewPosition(webView:safeAreaInsets:parentPosition:paddingLeft:paddingRight:location:):306: height: 1438.0 2023-04-07 00:30:30.805947-0700 PrizePool[1028:33603] 💛 00:30:30.7990:0x282ea8700:IterableHtmlMessageViewController:calculateWebViewPosition(webView:safeAreaInsets:parentPosition:paddingLeft:paddingRight:location:):306: height: 1402.0 2023-04-07 00:30:30.841711-0700 PrizePool[1028:33603] 💛 00:30:30.8410:0x282ea8700:IterableHtmlMessageViewController:calculateWebViewPosition(webView:safeAreaInsets:parentPosition:paddingLeft:paddingRight:location:):306: height: 1366.0 2023-04-07 00:30:30.855650-0700 PrizePool[1028:33603] 💛 00:30:30.8530:0x282ea8700:IterableHtmlMessageViewController:calculateWebViewPosition(webView:safeAreaInsets:parentPosition:paddingLeft:paddingRight:location:):306: height: 1330.0 2023-04-07 00:30:30.866577-0700 PrizePool[1028:33603] 💛 00:30:30.8660:0x282ea8700:IterableHtmlMessageViewController:calculateWebViewPosition(webView:safeAreaInsets:parentPosition:paddingLeft:paddingRight:location:):306: height: 1294.0 2023-04-07 00:30:30.874301-0700 PrizePool[1028:33818] 💛 00:30:30.8730:0x282e2a080:IterableAPICallTaskProcessor:process(task:):31: Task finished successfully 2023-04-07 00:30:30.875017-0700 PrizePool[1028:33818] 💛 00:30:30.8750:0x282e2a080:IterableTaskRunner:processTaskResultInQueue(task:taskResult:):231 2023-04-07 00:30:30.877619-0700 PrizePool[1028:33925] 💛 00:30:30.8770:0x282e11540:IterableTaskRunner:processTaskResultInQueue(task:taskResult:):241: task: 8757417A-C513-4B89-B769-4B8319F21022 succeeded 2023-04-07 00:30:30.878205-0700 PrizePool[1028:33925] 💛 00:30:30.8780:0x282e11540:IterableTaskRunner:deleteTask(task:):281: deleting task: 8757417A-C513-4B89-B769-4B8319F21022 2023-04-07 00:30:30.882079-0700 PrizePool[1028:33603] 💛 00:30:30.8810:0x282ea8700:IterableHtmlMessageViewController:calculateWebViewPosition(webView:safeAreaInsets:parentPosition:paddingLeft:paddingRight:location:):306: height: 1258.0 2023-04-07 00:30:30.888935-0700 PrizePool[1028:33925] 💛 00:30:30.8880:0x282e11540:OfflineRequestProcessor:onTaskFinishedWithSuccess(notification:):309 2023-04-07 00:30:30.891470-0700 PrizePool[1028:33925] 💛 00:30:30.8900:0x282e11540:IterableTaskRunner:processTasks():159 2023-04-07 00:30:30.893697-0700 PrizePool[1028:33925] 💛 00:30:30.8930:0x282e11540:IterableTaskRunner:processTasks():141 2023-04-07 00:30:30.894284-0700 PrizePool[1028:33924] 💛 00:30:30.8940:0x282e38ac0:OfflineRequestProcessor:resolveTask(value:):339: task: 8757417A-C513-4B89-B769-4B8319F21022 finished with success 2023-04-07 00:30:30.895618-0700 PrizePool[1028:33925] 💛 00:30:30.8950:0x282e11540:HealthMonitor:canProcess():88 2023-04-07 00:30:30.896047-0700 PrizePool[1028:33924] 💛 00:30:30.8960:0x282e38ac0:RequestProcessorUtil:defaultOnSuccess(:):96: trackInAppOpen(_:location:inboxSessionId:onSuccess:onFailure:) succeeded, got response: [AnyHashable("code"): Success, AnyHashable("msg"): , AnyHashable("params"): ] 2023-04-07 00:30:30.896777-0700 PrizePool[1028:33925] 💛 00:30:30.8960:0x282e11540:IterableTaskRunner:processTasks():173: No tasks to execute 2023-04-07 00:30:30.897330-0700 PrizePool[1028:33925] 💛 00:30:30.8970:0x282e11540:IterableTaskRunner:scheduleNext():120 2023-04-07 00:30:30.902857-0700 PrizePool[1028:33603] 💛 00:30:30.9010:0x282ea8700:IterableHtmlMessageViewController:calculateWebViewPosition(webView:safeAreaInsets:parentPosition:paddingLeft:paddingRight:location:):306: height: 1222.0 2023-04-07 00:30:30.914797-0700 PrizePool[1028:33603] 💛 00:30:30.9140:0x282ea8700:IterableHtmlMessageViewController:calculateWebViewPosition(webView:safeAreaInsets:parentPosition:paddingLeft:paddingRight:location:):306: height: 1186.0 2023-04-07 00:30:30.927219-0700 PrizePool[1028:33603] 💛 00:30:30.9260:0x282ea8700:IterableHtmlMessageViewController:calculateWebViewPosition(webView:safeAreaInsets:parentPosition:paddingLeft:paddingRight:location:):306: height: 1150.0 2023-04-07 00:30:30.936538-0700 PrizePool[1028:33603] 💛 00:30:30.9360:0x282ea8700:IterableHtmlMessageViewController:calculateWebViewPosition(webView:safeAreaInsets:parentPosition:paddingLeft:paddingRight:location:):306: height: 1114.0 2023-04-07 00:30:30.947074-0700 PrizePool[1028:33603] 💛 00:30:30.9460:0x282ea8700:IterableHtmlMessageViewController:calculateWebViewPosition(webView:safeAreaInsets:parentPosition:paddingLeft:paddingRight:location:):306: height: 1078.0 2023-04-07 00:30:30.957216-0700 PrizePool[1028:33603] 💛 00:30:30.9560:0x282ea8700:IterableHtmlMessageViewController:calculateWebViewPosition(webView:safeAreaInsets:parentPosition:paddingLeft:paddingRight:location:):306: height: 1042.0 2023-04-07 00:30:30.972473-0700 PrizePool[1028:33603] 💛 00:30:30.9710:0x282ea8700:IterableHtmlMessageViewController:calculateWebViewPosition(webView:safeAreaInsets:parentPosition:paddingLeft:paddingRight:location:):306: height: 1006.0 2023-04-07 00:30:30.988207-0700 PrizePool[1028:33603] 💛 00:30:30.9870:0x282ea8700:IterableHtmlMessageViewController:calculateWebViewPosition(webView:safeAreaInsets:parentPosition:paddingLeft:paddingRight:location:):306: height: 970.0 2023-04-07 00:30:31.002997-0700 PrizePool[1028:33603] 💛 00:30:31.0020:0x282ea8700:IterableHtmlMessageViewController:calculateWebViewPosition(webView:safeAreaInsets:parentPosition:paddingLeft:paddingRight:location:):306: height: 934.0 2023-04-07 00:30:31.017256-0700 PrizePool[1028:33603] 💛 00:30:31.0160:0x282ea8700:IterableHtmlMessageViewController:calculateWebViewPosition(webView:safeAreaInsets:parentPosition:paddingLeft:paddingRight:location:):306: height: 898.0 2023-04-07 00:30:31.033604-0700 PrizePool[1028:33603] 💛 00:30:31.0320:0x282ea8700:IterableHtmlMessageViewController:calculateWebViewPosition(webView:safeAreaInsets:parentPosition:paddingLeft:paddingRight:location:):306: height: 862.0 2023-04-07 00:30:31.045777-0700 PrizePool[1028:33603] 💛 00:30:31.0450:0x282ea8700:IterableHtmlMessageViewController:calculateWebViewPosition(webView:safeAreaInsets:parentPosition:paddingLeft:paddingRight:location:):306: height: 826.0 2023-04-07 00:30:31.057546-0700 PrizePool[1028:33603] 💛 00:30:31.0560:0x282ea8700:IterableHtmlMessageViewController:calculateWebViewPosition(webView:safeAreaInsets:parentPosition:paddingLeft:paddingRight:location:):306: height: 790.0 2023-04-07 00:30:31.069923-0700 PrizePool[1028:33603] 💛 00:30:31.0690:0x282ea8700:IterableHtmlMessageViewController:calculateWebViewPosition(webView:safeAreaInsets:parentPosition:paddingLeft:paddingRight:location:):306: height: 754.0 2023-04-07 00:30:31.080764-0700 PrizePool[1028:33603] 💛 00:30:31.0800:0x282ea8700:IterableHtmlMessageViewController:calculateWebViewPosition(webView:safeAreaInsets:parentPosition:paddingLeft:paddingRight:location:):306: height: 718.0 2023-04-07 00:30:31.095226-0700 PrizePool[1028:33603] 💛 00:30:31.0940:0x282ea8700:IterableHtmlMessageViewController:calculateWebViewPosition(webView:safeAreaInsets:parentPosition:paddingLeft:paddingRight:location:):306: height: 682.0 2023-04-07 00:30:31.106876-0700 PrizePool[1028:33603] 💛 00:30:31.1060:0x282ea8700:IterableHtmlMessageViewController:calculateWebViewPosition(webView:safeAreaInsets:parentPosition:paddingLeft:paddingRight:location:):306: height: 655.0 2023-04-07 00:30:31.119922-0700 PrizePool[1028:33603] 💛 00:30:31.1190:0x282ea8700:IterableHtmlMessageViewController:calculateWebViewPosition(webView:safeAreaInsets:parentPosition:paddingLeft:paddingRight:location:):306: height: 639.0 2023-04-07 00:30:31.137661-0700 PrizePool[1028:33603] 💛 00:30:31.1360:0x282ea8700:IterableHtmlMessageViewController:calculateWebViewPosition(webView:safeAreaInsets:parentPosition:paddingLeft:paddingRight:location:):306: height: 623.0 2023-04-07 00:30:31.151347-0700 PrizePool[1028:33603] 💛 00:30:31.1510:0x282ea8700:IterableHtmlMessageViewController:calculateWebViewPosition(webView:safeAreaInsets:parentPosition:paddingLeft:paddingRight:location:):306: height: 607.0 2023-04-07 00:30:31.161851-0700 PrizePool[1028:33603] 💛 00:30:31.1610:0x282ea8700:IterableHtmlMessageViewController:calculateWebViewPosition(webView:safeAreaInsets:parentPosition:paddingLeft:paddingRight:location:):306: height: 591.0 2023-04-07 00:30:31.172762-0700 PrizePool[1028:33603] 💛 00:30:31.1720:0x282ea8700:IterableHtmlMessageViewController:calculateWebViewPosition(webView:safeAreaInsets:parentPosition:paddingLeft:paddingRight:location:):306: height: 575.0 2023-04-07 00:30:31.181691-0700 PrizePool[1028:33603] 💛 00:30:31.1810:0x282ea8700:IterableHtmlMessageViewController:calculateWebViewPosition(webView:safeAreaInsets:parentPosition:paddingLeft:paddingRight:location:):306: height: 559.0 2023-04-07 00:30:31.208624-0700 PrizePool[1028:33603] 💛 00:30:31.2070:0x282ea8700:IterableHtmlMessageViewController:calculateWebViewPosition(webView:safeAreaInsets:parentPosition:paddingLeft:paddingRight:location:):306: height: 543.0 2023-04-07 00:30:31.221508-0700 PrizePool[1028:33603] 💛 00:30:31.2200:0x282ea8700:IterableHtmlMessageViewController:calculateWebViewPosition(webView:safeAreaInsets:parentPosition:paddingLeft:paddingRight:location:):306: height: 527.0 2023-04-07 00:30:31.233471-0700 PrizePool[1028:33603] 💛 00:30:31.2320:0x282ea8700:IterableHtmlMessageViewController:calculateWebViewPosition(webView:safeAreaInsets:parentPosition:paddingLeft:paddingRight:location:):306: height: 511.0 2023-04-07 00:30:31.245432-0700 PrizePool[1028:33603] 💛 00:30:31.2450:0x282ea8700:IterableHtmlMessageViewController:calculateWebViewPosition(webView:safeAreaInsets:parentPosition:paddingLeft:paddingRight:location:):306: height: 495.0 2023-04-07 00:30:31.257320-0700 PrizePool[1028:33603] 💛 00:30:31.2560:0x282ea8700:IterableHtmlMessageViewController:calculateWebViewPosition(webView:safeAreaInsets:parentPosition:paddingLeft:paddingRight:location:):306: height: 479.0 2023-04-07 00:30:31.266729-0700 PrizePool[1028:33603] 💛 00:30:31.2660:0x282ea8700:IterableHtmlMessageViewController:calculateWebViewPosition(webView:safeAreaInsets:parentPosition:paddingLeft:paddingRight:location:):306: height: 463.0 2023-04-07 00:30:31.276480-0700 PrizePool[1028:33603] 💛 00:30:31.2760:0x282ea8700:IterableHtmlMessageViewController:calculateWebViewPosition(webView:safeAreaInsets:parentPosition:paddingLeft:paddingRight:location:):306: height: 447.0 2023-04-07 00:30:31.287793-0700 PrizePool[1028:33603] 💛 00:30:31.2870:0x282ea8700:IterableHtmlMessageViewController:calculateWebViewPosition(webView:safeAreaInsets:parentPosition:paddingLeft:paddingRight:location:):306: height: 431.0 2023-04-07 00:30:31.298278-0700 PrizePool[1028:33603] 💛 00:30:31.2980:0x282ea8700:IterableHtmlMessageViewController:calculateWebViewPosition(webView:safeAreaInsets:parentPosition:paddingLeft:paddingRight:location:):306: height: 415.0 2023-04-07 00:30:31.308356-0700 PrizePool[1028:33603] 💛 00:30:31.3070:0x282ea8700:IterableHtmlMessageViewController:calculateWebViewPosition(webView:safeAreaInsets:parentPosition:paddingLeft:paddingRight:location:):306: height: 399.0 2023-04-07 00:30:31.320159-0700 PrizePool[1028:33603] 💛 00:30:31.3190:0x282ea8700:IterableHtmlMessageViewController:calculateWebViewPosition(webView:safeAreaInsets:parentPosition:paddingLeft:paddingRight:location:):306: height: 383.0 2023-04-07 00:30:31.330284-0700 PrizePool[1028:33603] 💛 00:30:31.3290:0x282ea8700:IterableHtmlMessageViewController:calculateWebViewPosition(webView:safeAreaInsets:parentPosition:paddingLeft:paddingRight:location:):306: height: 367.0 2023-04-07 00:30:31.342805-0700 PrizePool[1028:33603] 💛 00:30:31.3420:0x282ea8700:IterableHtmlMessageViewController:calculateWebViewPosition(webView:safeAreaInsets:parentPosition:paddingLeft:paddingRight:location:):306: height: 351.0 2023-04-07 00:30:31.352649-0700 PrizePool[1028:33603] 💛 00:30:31.3520:0x282ea8700:IterableHtmlMessageViewController:calculateWebViewPosition(webView:safeAreaInsets:parentPosition:paddingLeft:paddingRight:location:):306: height: 335.0 2023-04-07 00:30:31.362431-0700 PrizePool[1028:33603] 💛 00:30:31.3620:0x282ea8700:IterableHtmlMessageViewController:calculateWebViewPosition(webView:safeAreaInsets:parentPosition:paddingLeft:paddingRight:location:):306: height: 319.0 2023-04-07 00:30:31.367621-0700 PrizePool[1028:33603] 💛 00:30:31.3670:0x282ea8700:IterableHtmlMessageViewController:calculateWebViewPosition(webView:safeAreaInsets:parentPosition:paddingLeft:paddingRight:location:):306: height: 303.0 2023-04-07 00:30:31.378433-0700 PrizePool[1028:33603] 💛 00:30:31.3780:0x282ea8700:IterableHtmlMessageViewController:calculateWebViewPosition(webView:safeAreaInsets:parentPosition:paddingLeft:paddingRight:location:):306: height: 287.0 2023-04-07 00:30:31.389533-0700 PrizePool[1028:33603] 💛 00:30:31.3880:0x282ea8700:IterableHtmlMessageViewController:calculateWebViewPosition(webView:safeAreaInsets:parentPosition:paddingLeft:paddingRight:location:):306: height: 271.0 2023-04-07 00:30:31.400429-0700 PrizePool[1028:33603] 💛 00:30:31.3990:0x282ea8700:IterableHtmlMessageViewController:calculateWebViewPosition(webView:safeAreaInsets:parentPosition:paddingLeft:paddingRight:location:):306: height: 255.0 2023-04-07 00:30:31.410648-0700 PrizePool[1028:33603] 💛 00:30:31.4100:0x282ea8700:IterableHtmlMessageViewController:calculateWebViewPosition(webView:safeAreaInsets:parentPosition:paddingLeft:paddingRight:location:):306: height: 239.0 2023-04-07 00:30:31.419608-0700 PrizePool[1028:33603] 💛 00:30:31.4190:0x282ea8700:IterableHtmlMessageViewController:calculateWebViewPosition(webView:safeAreaInsets:parentPosition:paddingLeft:paddingRight:location:):306: height: 223.0 2023-04-07 00:30:31.429242-0700 PrizePool[1028:33603] 💛 00:30:31.4280:0x282ea8700:IterableHtmlMessageViewController:calculateWebViewPosition(webView:safeAreaInsets:parentPosition:paddingLeft:paddingRight:location:):306: height: 207.0 2023-04-07 00:30:31.436004-0700 PrizePool[1028:33603] 💛 00:30:31.4350:0x282ea8700:IterableHtmlMessageViewController:calculateWebViewPosition(webView:safeAreaInsets:parentPosition:paddingLeft:paddingRight:location:):306: height: 191.0 2023-04-07 00:30:31.445406-0700 PrizePool[1028:33603] 💛 00:30:31.4450:0x282ea8700:IterableHtmlMessageViewController:calculateWebViewPosition(webView:safeAreaInsets:parentPosition:paddingLeft:paddingRight:location:):306: height: 175.0 2023-04-07 00:30:31.450167-0700 PrizePool[1028:33603] 💛 00:30:31.4490:0x282ea8700:IterableHtmlMessageViewController:calculateWebViewPosition(webView:safeAreaInsets:parentPosition:paddingLeft:paddingRight:location:):306: height: 159.0 2023-04-07 00:30:31.458208-0700 PrizePool[1028:33603] 💛 00:30:31.4570:0x282ea8700:IterableHtmlMessageViewController:calculateWebViewPosition(webView:safeAreaInsets:parentPosition:paddingLeft:paddingRight:location:):306: height: 143.0 2023-04-07 00:30:31.466362-0700 PrizePool[1028:33603] 💛 00:30:31.4650:0x282ea8700:IterableHtmlMessageViewController:calculateWebViewPosition(webView:safeAreaInsets:parentPosition:paddingLeft:paddingRight:location:):306: height: 127.0 2023-04-07 00:30:31.474818-0700 PrizePool[1028:33603] 💛 00:30:31.4740:0x282ea8700:IterableHtmlMessageViewController:calculateWebViewPosition(webView:safeAreaInsets:parentPosition:paddingLeft:paddingRight:location:):306: height: 111.0 2023-04-07 00:30:31.486731-0700 PrizePool[1028:33603] 💛 00:30:31.4860:0x282ea8700:IterableHtmlMessageViewController:calculateWebViewPosition(webView:safeAreaInsets:parentPosition:paddingLeft:paddingRight:location:):306: height: 95.0 2023-04-07 00:30:31.496512-0700 PrizePool[1028:33603] 💛 00:30:31.4960:0x282ea8700:IterableHtmlMessageViewController:calculateWebViewPosition(webView:safeAreaInsets:parentPosition:paddingLeft:paddingRight:location:):306: height: 79.0 2023-04-07 00:30:31.503035-0700 PrizePool[1028:33603] 💛 00:30:31.5020:0x282ea8700:IterableHtmlMessageViewController:calculateWebViewPosition(webView:safeAreaInsets:parentPosition:paddingLeft:paddingRight:location:):306: height: 63.0 2023-04-07 00:30:31.511491-0700 PrizePool[1028:33603] 💛 00:30:31.5110:0x282ea8700:IterableHtmlMessageViewController:calculateWebViewPosition(webView:safeAreaInsets:parentPosition:paddingLeft:paddingRight:location:):306: height: 47.0 2023-04-07 00:30:31.516045-0700 PrizePool[1028:33603] 💛 00:30:31.5150:0x282ea8700:IterableHtmlMessageViewController:calculateWebViewPosition(webView:safeAreaInsets:parentPosition:paddingLeft:paddingRight:location:):306: height: 31.0 2023-04-07 00:30:31.524871-0700 PrizePool[1028:33603] ❤️ 00:30:31.5240:0x282ea8700:WebViewProtocol:calculateHeight():49: unable to get height

iLabsJason avatar Apr 07 '23 07:04 iLabsJason

I'm also facing this issue.

Any update here? @iterable

asfo avatar May 25 '23 20:05 asfo

Had this as well last year, we raised this with Iterable support.

In our case, it ended up being our HTML in our template was malformed slightly (missing close tag from memory). Could be worth a look if you haven't already 🤞

empowerMax avatar Jul 11 '23 19:07 empowerMax