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Terminology attaching files
Friend,
The usability here could be better. Most webmails, we tested several, you click on the clips, it attaches right away (Gmail, Afterlogic, Mailenable, etc...) or they separate it, icewarp for example has written Attach (which attaches right away when u click on top) and an arrow next to it where you choose "from webmail files".
We will probably change ENVIAR (SEND) on the right side to PROCURAR (search), since GO has an extra step.
It's not wrong the way GO does it, just a bit more confusing than usual. Usually UPLOAD/SEND is a final action... So some users can get confused... I dont wanna change GO, it has its method, but it would be nice also to change the arrow icon next to send to a computer... Search, then you send...
Can you consider this?
Example of other webmails
Gmail attach goes directly to choosing files
Afterlogic, separates Attach, which goes direct (clips) from attach from webmail files
icewarp, also separates. if you click on attach text, it attaches directly
For GO, so you keep it's style, we suggest simply:
- Change UPLOAD on right side to SEARCH or Attach
- Change UP ARROW ICON to COMPUTER ICON
Thanks.
Even better:
I think it's best if indeed when clicking on the attach icon the attach window pops up right away, no ?
** but it would, perhaps, change GO's philosophy, no?
we think it's not GO's style, understand what I mean?
So we tried to respect it and find a way out that doesnt change it so much, since GO uses these icons for everything...
So it's multi-step... Clips icon, then upload, then choose... Most systems are like Gmail, ATTACH right away or they separate attach (right away) and attach from files.
Afterlogic does this
IceWarp too but icewarp has it written ATTACH
If GO simply puts the attach directly in the clips without text, it can become confusing. Understand what I mean?