ilab-media-tools
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Interfacelab
Wrong File URL for Video Files ( > 5 MB) using DigitalOcean Spaces in Wordpress Media Library
Describe the bug I'm getting a wrong File URL for Video Files in Wordpress Media Library using DigitalOcean Spaces.
To Reproduce Steps to reproduce the behavior:
- Enable Cloud Storage
- Set Storage Provider to "DigitalOcean Spaces"
- Set Provider Settings (Access Key, Secret, Bucket, … )
- Enable Upload Video Files
- Save Changes
- Go to Media Library
- Upload a Video (web supported file format e.g mp4)
- Click the Video
- Get "Media error: Format(s) not supported or source(s) not found"
- See File URL in the Attachment Info: 'fra1.digitaloceanspaces.com/my-bucket-name/…' insted of 'https://my-bucket-name.fra1.digitaloceanspaces.com/…'
Expected behavior Correct File URL for Video Files (same as for Image Files) "https://my-bucket-name/fra1.digitaloceanspaces.com/..."
Screenshots
Server (please complete the following information)
- Operating System: Ubuntu 20.04.5 LTS
- PHP Version PHP 7.4
- Web Server: NGNIX
- Using PHP-FPM? Yes
- Using WordPress Cron? No
How did you install the plugin? via composer
The funny thing is that it works for small and short Video Files < 5 MB and < 10s
Do you have mux or the mux player enabled? I tried to replicate this and couldn't. Size wouldn't have any bearing on anything at all.
Yes. I have mux and mux player enabled. But still happends if I turn off both.
I found the issue. Not sure why it exists. Will dig further tomorrow.
Nice one! Let me know if you need any further information!
I found the issue. Not sure why it exists. Will dig further tomorrow.
Sorry for bothering you. Just wanted to know if you have any updates on this? Appreciate your help!
@jawngee Yes, I can confirm that it has been fixed! Thank you! 🙏
