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Presence on call transfer

Open vieridipaola opened this issue 2 years ago • 0 comments

Hi,

Presence (SIP or XMPP) works fine in the buddy list and in the buddy details on the right panel (ie. the icon turns green when available, etc.).

However, when transferring a call the user can type a contact in the search box before pressing one of the transfer buttons, find the buddy,but in this case the presence is not shown. Could the status of the contact be displayed in this element also?

As a side-request, could simply pressing ENTER in the search box (if strlen()>0, of course) trigger a blind transfer, or a PhoneOptions-defined transfer type? This would speed up user experience a bit as in my scenario most users blindly transfer. Currently they need to:

  • click on the transfer button
  • type the number in the search box
  • click on the blind or attended transfer buttons That requires using the mouse, then the keyboard and finally the mouse again. Pressing just one key after writing the number to transfer to (ie. ENTER) is more convenient.

Regards

vieridipaola avatar Sep 22 '22 09:09 vieridipaola