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on Hold

Open prathibhacdac opened this issue 2 years ago • 4 comments

When the caller is on hold, the receiver is automatically disconnected. This issue occurs between firefox(caller) and google chrome(reciever).

prathibhacdac avatar Jun 02 '22 10:06 prathibhacdac

Failed to bye the session! Error: Invalid session state Terminated - This is the error reported in the console.

prathibhacdac avatar Jun 02 '22 10:06 prathibhacdac

Error attempting to take to call off hold Error: Invalid session state Terminated

prathibhacdac avatar Jun 02 '22 10:06 prathibhacdac

Hold call is not working as expected.

prathibhacdac avatar Jun 03 '22 10:06 prathibhacdac

You will need to provide the SIP trace of this to see when and how the BYE signal is sent.

The errors above are because the call was terminated while on hold. Typically this is fine, as the call will tear down, and simply log the CDR.

I assume that you are not expecting that the call was terminated while on hold, so you need to find how you received a BYE, and what side initiated it.

InnovateAsterisk avatar Jun 07 '22 09:06 InnovateAsterisk