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Cannot login with PC

Open zyh3826 opened this issue 1 year ago • 2 comments

I started the service and used chrome to sign up, when I clicked the bottom, nothing happened, and find this line in the log:

[2024-08-08 09:30:45,270] [urllib3.connectionpool::urlopen::826] [WARNING] Retrying (Retry(total=0, connect=None, read=None, redirect=None, status=None)) after connection broken by 'ConnectTimeoutError(<urllib3.connection.HTTPSConnection object at 0x7fb1a5be70d0>, 'Connection to o227124.ingest.sentry.io timed out. (connect timeout=None)')': /api/5820521/envelope/

I tried this on my mobile phone, and it's fine, and using another PC is also fine, it's my PC's IP forbidden? anyone can help me?

zyh3826 avatar Aug 08 '24 09:08 zyh3826

Hi, this log line has to do with Sentry error collection and shouldn't be blocking; it's unlikely to be the root cause of your issue. Do you see anything else in your logs, or in your browser's javascript console?

jombooth avatar Aug 09 '24 21:08 jombooth

Hi, this log line has to do with Sentry error collection and shouldn't be blocking; it's unlikely to be the root cause of your issue. Do you see anything else in your logs, or in your browser's javascript console?

Can not see any other in my logs, JS console as below:

image

zyh3826 avatar Aug 12 '24 08:08 zyh3826