HeroicGamesLauncher
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GOG Divine Divinity download doesn't progress past 2.73%/4.31MiB
Describe the bug
Can't install the GOG version of Divine Divinity because the download doesn't ever go past 2.73%/4.31MiB. For some reason this only happens with Divine Divinity, all the other GOG games in my library work just fine.
Add logs
19:33:19) INFO: [Backend]: Writing config for 1207658805
(19:33:19) INFO: [Backend]: {
"autoInstallDxvk": false,
"autoInstallVkd3d": false,
"preferSystemLibs": false,
"nvidiaPrime": true,
"enviromentOptions": [],
"wrapperOptions": [],
"showFps": false,
"useGameMode": true,
"language": "",
"wineVersion": {
"bin": "",
"name": "Default Wine - Not Found",
"type": "wine"
},
"winePrefix": "/home/ranmaru90/HDD2/Games/Heroic/Prefixes/Divine Divinity"
}
(19:33:21) INFO: [Backend]: Preventing machine to sleep
(19:33:22) INFO: [Gog]: Installing 1207658805: /app/bin/heroic/resources/app.asar.unpacked/build/bin/linux/gogdl download 1207658805 --platform windows --path=/home/ranmaru90/HDD2/Games/Heroic --token
Steps to reproduce
- Login to GOG.
- Go to Library
- Try to install Divine Divinity.
Expected behavior
Divine Divinity can be downloaded from GOG and then installed, especially its download progress going past 2.73%/4.31MiB.
Screenshots
No response
System Information
- OS [e. g. "Ubuntu"]: Linux 5.15.60-1-MANJARO
- Heroic Version [e. g. 2.1.1]: v2.4.0 (flatpak) and I've also tried the same version but aur/heroic-games-launcher-bin
Additional information
No response
can you attach /home/ranmaru90/.var/app/com.heroicgameslauncher.hgl/config/heroic/GamesConfig/1207658805.log?
[API] INFO: Getting info from products endpoint for id: 1207658805
[DOWNLOAD_MANAGER] INFO: Checking compatibility of Divine Divinity with windows
[DOWNLOAD_MANAGER] INFO: Game is compatible
[DOWNLOAD_MANAGER] INFO: Depot version: 1
[API] INFO: Getting Dependencies repository
[API] INFO: Getting repository manifest
[DOWNLOAD_MANAGER] INFO: Calculating download size
[DOWNLOAD_MANAGER] INFO: Download size: 157.71MB
[DOWNLOAD_MANAGER] INFO: Size on disk: 157.71MB
[PROGRESS] INFO: = Progress: 0.00 0/165375247, Running for: 00:00:00, ETA: 4593:45:00
[PROGRESS] INFO: = Downloaded: 0.00 MiB
[PROGRESS] INFO: = Progress: 0.06 93830/165375247, Running for: 00:00:00, ETA: 00:58:01
[PROGRESS] INFO: = Downloaded: 0.09 MiB
[PROGRESS] INFO: = Progress: 1.98 3272380/165375247, Running for: 00:00:00, ETA: 00:03:02
[PROGRESS] INFO: = Downloaded: 3.12 MiB
[PROGRESS] INFO: = Progress: 1.98 3272380/165375247, Running for: 00:00:00, ETA: 00:02:03
[PROGRESS] INFO: = Downloaded: 3.12 MiB
[PROGRESS] INFO: = Progress: 1.98 3272380/165375247, Running for: 00:00:00, ETA: 00:02:04
[PROGRESS] INFO: = Downloaded: 3.12 MiB
[PROGRESS] INFO: = Progress: 1.98 3272380/165375247, Running for: 00:00:00, ETA: 00:01:05
[PROGRESS] INFO: = Downloaded: 3.12 MiB
[PROGRESS] INFO: = Progress: 1.98 3272380/165375247, Running for: 00:00:00, ETA: 00:01:06
[PROGRESS] INFO: = Downloaded: 3.12 MiB
[PROGRESS] INFO: = Progress: 2.73 4515468/165375247, Running for: 00:00:00, ETA: 00:01:07
[PROGRESS] INFO: = Downloaded: 4.31 MiB
[PROGRESS] INFO: = Progress: 2.73 4515468/165375247, Running for: 00:00:00, ETA: 00:01:08
[PROGRESS] INFO: = Downloaded: 4.31 MiB
[PROGRESS] INFO: = Progress: 2.73 4515468/165375247, Running for: 00:00:00, ETA: 00:02:09
[PROGRESS] INFO: = Downloaded: 4.31 MiB
[PROGRESS] INFO: = Progress: 2.73 4515468/165375247, Running for: 00:00:00, ETA: 00:02:10
[PROGRESS] INFO: = Downloaded: 4.31 MiB
[PROGRESS] INFO: = Progress: 2.73 4515468/165375247, Running for: 00:00:00, ETA: 00:02:11
[PROGRESS] INFO: = Downloaded: 4.31 MiB
[PROGRESS] INFO: = Progress: 2.73 4515468/165375247, Running for: 00:00:00, ETA: 00:03:12
[PROGRESS] INFO: = Downloaded: 4.31 MiB
[PROGRESS] INFO: = Progress: 2.73 4515468/165375247, Running for: 00:00:00, ETA: 00:03:13
[PROGRESS] INFO: = Downloaded: 4.31 MiB
[PROGRESS] INFO: = Progress: 2.73 4515468/165375247, Running for: 00:00:00, ETA: 00:03:14
[PROGRESS] INFO: = Downloaded: 4.31 MiB
[PROGRESS] INFO: = Progress: 2.73 4515468/165375247, Running for: 00:00:00, ETA: 00:04:15
[PROGRESS] INFO: = Downloaded: 4.31 MiB
[PROGRESS] INFO: = Progress: 2.73 4515468/165375247, Running for: 00:00:00, ETA: 00:04:16
[PROGRESS] INFO: = Downloaded: 4.31 MiB
[PROGRESS] INFO: = Progress: 2.73 4515468/165375247, Running for: 00:00:00, ETA: 00:05:17
[PROGRESS] INFO: = Downloaded: 4.31 MiB
[PROGRESS] INFO: = Progress: 2.73 4515468/165375247, Running for: 00:00:00, ETA: 00:05:18
[PROGRESS] INFO: = Downloaded: 4.31 MiB
[PROGRESS] INFO: = Progress: 2.73 4515468/165375247, Running for: 00:00:00, ETA: 00:05:19
[PROGRESS] INFO: = Downloaded: 4.31 MiB
[PROGRESS] INFO: = Progress: 2.73 4515468/165375247, Running for: 00:00:00, ETA: 00:06:20
[PROGRESS] INFO: = Downloaded: 4.31 MiB
[PROGRESS] INFO: = Progress: 2.73 4515468/165375247, Running for: 00:00:00, ETA: 00:06:21
[PROGRESS] INFO: = Downloaded: 4.31 MiB
[PROGRESS] INFO: = Progress: 2.73 4515468/165375247, Running for: 00:00:00, ETA: 00:06:22
[PROGRESS] INFO: = Downloaded: 4.31 MiB
[DOWNLOAD_MANAGER] INFO: Done
Seems like progress bar thread failed at some point, I hope I'll fix it with upcoming refactor of the gogdl
i just found another game which the download won't progress to 100%, also GOG, Battle Realms.
(21:14:50) INFO: [Backend]: Writing config for 1207659111
(21:14:50) INFO: [Backend]: {
"autoInstallDxvk": true,
"autoInstallVkd3d": true,
"preferSystemLibs": false,
"nvidiaPrime": true,
"enviromentOptions": [],
"wrapperOptions": [],
"showFps": false,
"useGameMode": true,
"language": "",
"wineVersion": {
"bin": "/usr/bin/wine",
"name": "Wine Default - wine-7.15 (Staging)",
"type": "wine",
"wineserver": "/usr/bin/wineserver",
"wineboot": "/usr/bin/wineboot"
},
"winePrefix": "/home/ranmaru90/Games/Heroic/Prefixes/Battle Realms Complete"
}
(21:14:52) INFO: [Backend]: Preventing machine to sleep
(21:14:53) INFO: [Gog]: Installing 1207659111: /opt/Heroic/resources/app.asar.unpacked/build/bin/linux/gogdl download 1207659111 --platform windows --path=/home/ranmaru90/Games/Heroic --token <redacted> --skip-dlcs --lang=English
(21:14:53) DEBUG: [Gog]: Logging to file "/home/ranmaru90/.config/heroic/GamesConfig/1207659111.log"
(21:14:59) INFO: [Gog]: Progress for 1207659111: 0.03%/0.05MiB/02:03:01
(21:15:00) INFO: [Gog]: Progress for 1207659111: 0.24%/0.48MiB/00:05:02
(21:15:01) INFO: [Gog]: Progress for 1207659111: 0.82%/1.65MiB/00:03:03
(21:15:02) INFO: [Gog]: Progress for 1207659111: 0.82%/1.65MiB/00:02:04
(21:15:03) INFO: [Gog]: Progress for 1207659111: 0.82%/1.65MiB/00:01:05
(21:15:04) INFO: [Gog]: Progress for 1207659111: 7.63%/15.43MiB/00:01:06
(21:15:05) INFO: [Gog]: Progress for 1207659111: 11.04%/22.32MiB/00:01:07
(21:15:06) INFO: [Gog]: Progress for 1207659111: 18.36%/37.12MiB/00:01:08
(21:15:07) INFO: [Gog]: Progress for 1207659111: 26.22%/53.00MiB/00:01:09
(21:15:08) INFO: [Gog]: Progress for 1207659111: 36.76%/74.31MiB/00:01:10
(21:15:09) INFO: [Gog]: Progress for 1207659111: 36.76%/74.31MiB/00:01:11
(21:15:10) INFO: [Gog]: Progress for 1207659111: 36.76%/74.31MiB/00:02:12
(21:15:11) INFO: [Gog]: Progress for 1207659111: 36.76%/74.31MiB/00:02:13
(21:15:14) INFO: [Gog]: Progress for 1207659111: 43.77%/88.47MiB/00:03:16
(21:15:15) INFO: [Gog]: Progress for 1207659111: 60.94%/123.17MiB/00:02:17
(21:15:16) INFO: [Gog]: Progress for 1207659111: 65.77%/132.95MiB/00:02:18
(21:15:17) INFO: [Gog]: Progress for 1207659111: 65.77%/132.95MiB/00:03:19
(21:15:18) INFO: [Gog]: Progress for 1207659111: 65.77%/132.95MiB/00:03:20
(21:15:19) INFO: [Gog]: Progress for 1207659111: 65.77%/132.95MiB/00:03:21
(21:15:20) INFO: [Gog]: Progress for 1207659111: 65.77%/132.95MiB/00:03:22
(21:15:21) INFO: [Gog]: Progress for 1207659111: 65.77%/132.95MiB/00:03:23
(21:15:22) INFO: [Gog]: Progress for 1207659111: 65.77%/132.95MiB/00:03:24
(21:15:23) INFO: [Gog]: Progress for 1207659111: 65.77%/132.95MiB/00:03:25
(21:15:24) INFO: [Gog]: Getting game metadata.
(21:15:24) INFO: [Gog]: Running command: /opt/Heroic/resources/app.asar.unpacked/build/bin/linux/gogdl info 1207659111 --token <redacted> --lang=en-US --os windows
(21:15:25) INFO: [Backend]: operation interrupted
(21:15:29) INFO: [Backend]: finished installing
(21:15:29) INFO: [Frontend]: Refreshing Library
(21:15:29) INFO: [Gog]: Getting GOG library
(21:15:31) INFO: [Gog]: Number of library pages: 3
(21:15:31) INFO: [Gog]: Getting data for page 2
(21:15:33) INFO: [Gog]: Getting data for page 3
(21:15:35) INFO: [Gog]: Saved games data
(21:15:37) INFO: [Gog]: Found 0 game(s) to update
both are V1 manifest games, that narrows it down a bit
Still an issue? @oneseedfruit IF yes reopen the issue.
@flavioislima sorry for the extremely late reply!!! The download seems to move past 2.73%, however the exe file is missing. When I tried to run the game, it opens a folder in wine.

Here's the log:
(13:02:24) INFO: [Legendary]: Found 0 games to update
(13:02:24) INFO: [Gog]: Found 0 game(s) to update
(13:02:49) INFO: [Gog]: Getting game metadata: /opt/Heroic/resources/app.asar.unpacked/build/bin/linux/gogdl info 1207658805 --token <redacted> --lang=en-US --os windows
(13:02:49) DEBUG: [Backend]: {"free":131472990208,"diskSize":511570460672,"message":"122.44 GiB / 476.44 GiB","validPath":true}
(13:02:54) DEBUG: [Backend]: {"free":131472990208,"diskSize":511570460672,"message":"122.44 GiB / 476.44 GiB","validPath":true}
(13:02:59) INFO: [Backend]: Writing config for 1207658805
(13:02:59) INFO: [Backend]: Changed config: winePrefix from /home/ranmaru90/.wine to /home/ranmaru90/Games/Heroic/Prefixes/Divine Divinity
(13:02:59) INFO: [DownloadManager]: 1207658805 added to download manager queue.
(13:02:59) INFO: [Gog]: Getting game metadata: /opt/Heroic/resources/app.asar.unpacked/build/bin/linux/gogdl info 1207658805 --token <redacted> --lang=en-US --os windows
(13:02:59) INFO: [Backend]: Preventing machine to sleep
(13:03:01) INFO: [Gog]: Installing 1207658805: /opt/Heroic/resources/app.asar.unpacked/build/bin/linux/gogdl download 1207658805 --platform windows --path=/home/ranmaru90/Games/Heroic --token <redacted> --skip-dlcs --lang=English
(13:03:01) DEBUG: [Gog]: Logging to file "/home/ranmaru90/.config/heroic/GamesConfig/1207658805.log"
(13:03:04) INFO: [Gog]: Progress for 1207658805: 0%/0.00MB/00:00:00 Down: 0MB/s / Disk: 0MB/s
(13:03:07) INFO: [Gog]: Progress for 1207658805: 2.06%/3.82MB/00:02:22 Down: 0.56MB/s / Disk: 0MB/s
(13:03:08) INFO: [Gog]: Progress for 1207658805: 2.42%/7.31MB/00:02:41 Down: 0MB/s / Disk: 0MB/s
(13:03:09) INFO: [Gog]: Progress for 1207658805: 4.63%/11.31MB/00:01:43 Down: 4MB/s / Disk: 0MB/s
(13:03:10) INFO: [Gog]: Progress for 1207658805: 7.17%/15.31MB/00:01:17 Down: 0MB/s / Disk: 0MB/s
(13:03:12) INFO: [Gog]: Progress for 1207658805: 11.61%/22.31MB/00:01:00 Down: 4MB/s / Disk: 0MB/s
(13:03:13) INFO: [Gog]: Progress for 1207658805: 14.14%/26.31MB/00:00:54 Down: 0MB/s / Disk: 0MB/s
(13:03:14) INFO: [Gog]: Progress for 1207658805: 16.68%/30.31MB/00:00:50 Down: 4MB/s / Disk: 0MB/s
(13:03:15) INFO: [Gog]: Progress for 1207658805: 19.22%/33.31MB/00:00:46 Down: 3MB/s / Disk: 0MB/s
(13:03:16) INFO: [Gog]: Progress for 1207658805: 21.12%/37.31MB/00:00:44 Down: 0MB/s / Disk: 0MB/s
(13:03:17) INFO: [Gog]: Progress for 1207658805: 23.65%/41.31MB/00:00:42 Down: 0MB/s / Disk: 0MB/s
(13:03:18) INFO: [Gog]: Progress for 1207658805: 26.19%/43.31MB/00:00:39 Down: 0MB/s / Disk: 0MB/s
(13:03:19) INFO: [Gog]: Progress for 1207658805: 27.46%/47.31MB/00:00:39 Down: 0MB/s / Disk: 0MB/s
(13:03:20) INFO: [Gog]: Progress for 1207658805: 29.99%/51.31MB/00:00:37 Down: 4MB/s / Disk: 0MB/s
(13:03:21) INFO: [Gog]: Progress for 1207658805: 32.53%/54.31MB/00:00:35 Down: 0MB/s / Disk: 0MB/s
(13:03:22) INFO: [Gog]: Progress for 1207658805: 34.43%/58.31MB/00:00:34 Down: 0MB/s / Disk: 0MB/s
(13:03:23) INFO: [Gog]: Progress for 1207658805: 36.97%/62.31MB/00:00:32 Down: 0MB/s / Disk: 0MB/s
(13:03:24) INFO: [Gog]: Progress for 1207658805: 39.51%/65.31MB/00:00:30 Down: 0MB/s / Disk: 0MB/s
(13:03:25) INFO: [Gog]: Progress for 1207658805: 41.41%/69.31MB/00:00:29 Down: 0MB/s / Disk: 0MB/s
(13:03:26) INFO: [Gog]: Progress for 1207658805: 43.94%/73.31MB/00:00:28 Down: 0MB/s / Disk: 0MB/s
(13:03:27) INFO: [Gog]: Progress for 1207658805: 46.48%/76.31MB/00:00:26 Down: 0MB/s / Disk: 0MB/s
(13:03:29) INFO: [Gog]: Progress for 1207658805: 50.92%/84.31MB/00:00:24 Down: 0MB/s / Disk: 0MB/s
(13:03:30) INFO: [Gog]: Progress for 1207658805: 53.46%/87.31MB/00:00:22 Down: 3MB/s / Disk: 0MB/s
(13:03:31) INFO: [Gog]: Progress for 1207658805: 55.36%/91.31MB/00:00:21 Down: 4MB/s / Disk: 0MB/s
(13:03:32) INFO: [Gog]: Progress for 1207658805: 57.89%/95.31MB/00:00:20 Down: 0MB/s / Disk: 0MB/s
(13:03:33) INFO: [Gog]: Progress for 1207658805: 60.43%/98.31MB/00:00:19 Down: 0MB/s / Disk: 0MB/s
(13:03:34) INFO: [Gog]: Progress for 1207658805: 62.33%/102.31MB/00:00:18 Down: 0MB/s / Disk: 0MB/s
(13:03:36) INFO: [Gog]: Progress for 1207658805: 67.4%/109.31MB/00:00:15 Down: 0MB/s / Disk: 0MB/s
(13:03:37) INFO: [Gog]: Progress for 1207658805: 69.31%/113.31MB/00:00:14 Down: 4MB/s / Disk: 4MB/s
(13:03:38) INFO: [Gog]: Progress for 1207658805: 71.84%/117.31MB/00:00:13 Down: 4MB/s / Disk: 0MB/s
(13:03:39) INFO: [Gog]: Progress for 1207658805: 74.38%/121.31MB/00:00:12 Down: 0MB/s / Disk: 0MB/s
(13:03:40) INFO: [Gog]: Progress for 1207658805: 76.92%/124.31MB/00:00:10 Down: 3MB/s / Disk: 0MB/s
(13:03:41) INFO: [Gog]: Progress for 1207658805: 78.82%/128.31MB/00:00:09 Down: 4MB/s / Disk: 0MB/s
(13:03:42) INFO: [Gog]: Progress for 1207658805: 81.35%/131.31MB/00:00:08 Down: 0MB/s / Disk: 0MB/s
(13:03:43) INFO: [Gog]: Progress for 1207658805: 83.26%/134.31MB/00:00:07 Down: 3MB/s / Disk: 3MB/s
(13:03:44) INFO: [Gog]: Progress for 1207658805: 85.16%/138.31MB/00:00:06 Down: 4MB/s / Disk: 0MB/s
(13:03:45) INFO: [Gog]: Progress for 1207658805: 87.69%/142.31MB/00:00:05 Down: 0MB/s / Disk: 0MB/s
(13:03:46) INFO: [Gog]: Progress for 1207658805: 90.23%/145.31MB/00:00:04 Down: 3MB/s / Disk: 0MB/s
(13:03:47) INFO: [Gog]: Progress for 1207658805: 92.13%/149.31MB/00:00:03 Down: 4MB/s / Disk: 0MB/s
(13:03:48) INFO: [Gog]: Progress for 1207658805: 94.67%/152.31MB/00:00:02 Down: 3MB/s / Disk: 0MB/s
(13:03:49) INFO: [Gog]: Progress for 1207658805: 96.57%/156.31MB/00:00:01 Down: 4MB/s / Disk: 4MB/s
(13:03:50) INFO: [Gog]: Getting game metadata: /opt/Heroic/resources/app.asar.unpacked/build/bin/linux/gogdl info 1207658805 --token <redacted> --lang=en-US --os windows
(13:03:52) INFO: [Backend]: Adding shortcuts for Divine Divinity
(13:03:52) INFO: [DownloadManager]: Finished installing of 1207658805
(13:03:52) INFO: [DownloadManager]: 1207658805 added to download manager finished.
(13:03:52) INFO: [DownloadManager]: 1207658805 removed from download manager.
(13:03:52) INFO: [Frontend]: Refreshing Library
(13:03:52) INFO: [Gog]: Getting GOG library
(13:03:52) INFO: [Backend]: Stopping Power Saver Blocker
(13:03:53) INFO: [Gog]: Number of library pages: 3
(13:03:53) INFO: [Gog]: Getting data for page 2
(13:03:54) INFO: [Gog]: Getting data for page 3
(13:03:56) INFO: [Gog]: Saved games data
(13:04:00) INFO: [Backend]: Launching Divine Divinity (1207658805)
(13:04:01) ERROR: [Backend]: Couldn't find all library folders of Wine Default - wine-7.22 (Staging)!
Missing undefined and/or undefined!
Falling back to system libraries!
(13:04:01) DEBUG: [Backend]: Running Wine command: wineboot --init
(13:04:35) INFO: [Backend]: Created/Updated Wineprefix at /home/ranmaru90/Games/Heroic/Prefixes/Divine Divinity
(13:04:36) INFO: [Gog]: Setup: No instructions
(13:04:36) INFO: [DXVKInstaller]: installing dxvk on... /home/ranmaru90/Games/Heroic/Prefixes/Divine Divinity
(13:04:36) INFO: [DXVKInstaller]: installing vkd3d on... /home/ranmaru90/Games/Heroic/Prefixes/Divine Divinity
(13:04:36) ERROR: [Backend]: Couldn't find all library folders of Wine Default - wine-7.22 (Staging)!
Missing undefined and/or undefined!
Falling back to system libraries!
(13:04:36) INFO: [Gog]: Launching Divine Divinity: LD_PRELOAD= WINEPREFIX="/home/ranmaru90/Games/Heroic/Prefixes/Divine Divinity" ORIG_LD_LIBRARY_PATH= /opt/Heroic/resources/app.asar.unpacked/build/bin/linux/gogdl launch "/home/ranmaru90/Games/Heroic/Divine Divinity" 1207658805 --wine /usr/bin/wine --platform windows
(13:04:49) INFO: [Backend]: Stopping Display Power Saver Blocker
(13:05:22) INFO: [Backend]: Writing config for 1207658805
(13:05:22) INFO: [Backend]: Changed config: targetExe from undefined to
(13:05:26) INFO: [Backend]: Writing config for 1207658805
I've also tried installing and running Battle Realms, same thing.