HSTracker
HSTracker copied to clipboard
HearthSim
MacOS M1 Pro - Random Crash on startup.
Describe the bug A clear and concise description of what the bug is.
To Reproduce Steps to reproduce the behavior:
- Go to '...'
- Click on '....'
- Scroll down to '....'
- See error
Game mode
- [ ] Standard
- [ ] Wild
- [ ] Classic
- [ ] Arena
- [ ] Battlegrounds
- [ ] Duels
- [ ] Mercenaries
- [ ] Tavern Brawl
- [ ] Dungeon Run/Book of Heroes/Book of Mercenaries
- [ ] Single Player
Expected behavior Battle.net was running, I had hearthstone open but it was on idle and come up with the reconnect screen. I pressed reconnect twice and program didnt respond. I quit HS an reopened it, and HS Replay crashed.
Screenshots If applicable, add screenshots to help explain your problem.
Version (please complete the following information): 3.0.6 (2981)
Additional context Add any other context about the problem here.
Log file hstracker.log
Deck code If the problem happens with a specific deck, please include the deck code used.
There is nothing interesting in that log. Please provide a crash log found in the Console application under Crash Reports
-------------------------------------
Translated Report (Full Report Below)
-------------------------------------
Process: HSTracker [6987]
Path: /Applications/HSTracker.app/Contents/MacOS/HSTracker
Identifier: net.hearthsim.hstracker
Version: 3.0.6 (2981)
Code Type: X86-64 (Translated)
Parent Process: launchd [1]
User ID: 501
Date/Time: 2024-10-05 02:40:48.1191 +0100
OS Version: macOS 15.1 (24B5046f)
Report Version: 12
Anonymous UUID: B4A1F733-A6DE-F1B9-AD8B-C9DC49FE88DA
Sleep/Wake UUID: 143B562E-7DA0-4179-AD1A-C157A937A865
Time Awake Since Boot: 150000 seconds
Time Since Wake: 2626 seconds
System Integrity Protection: enabled
Notes:
PC register does not match crashing frame (0x0 vs 0x7FF89975EA84)
Crashed Thread: 2 tid_1203 Dispatch queue: com.apple.root.default-qos
Exception Type: EXC_CRASH (SIGABRT)
Exception Codes: 0x0000000000000000, 0x0000000000000000
Termination Reason: Namespace SIGNAL, Code 6 Abort trap: 6
Terminating Process: HSTracker [6987]
External Modification Warnings:
Process used task_for_pid().
Application Specific Information:
abort() called
Error Formulating Crash Report:
PC register does not match crashing frame (0x0 vs 0x7FF89975EA84)
Thread 0:: Dispatch queue: com.apple.main-thread
0 ??? 0x7ff89975ea84 ???
1 libsystem_kernel.dylib 0x7ff809415e0e mach_msg2_trap + 10
2 libsystem_kernel.dylib 0x7ff809424622 mach_msg2_internal + 84
3 libsystem_kernel.dylib 0x7ff80941cf16 mach_msg_overwrite + 649
4 libsystem_kernel.dylib 0x7ff8094160ff mach_msg + 19
5 CoreFoundation 0x7ff80953b853 __CFRunLoopServiceMachPort + 143
6 CoreFoundation 0x7ff80953a2bb __CFRunLoopRun + 1393
7 CoreFoundation 0x7ff80953975a CFRunLoopRunSpecific + 536
8 HIToolbox 0x7ff815188ec3 RunCurrentEventLoopInMode + 292
9 HIToolbox 0x7ff81518e8a4 ReceiveNextEventCommon + 646
10 HIToolbox 0x7ff81518ea42 _BlockUntilNextEventMatchingListInModeWithFilter + 66
11 AppKit 0x7ff80cdd4fd7 _DPSNextEvent + 902
12 AppKit 0x7ff80d802d54 -[NSApplication(NSEventRouting) _nextEventMatchingEventMask:untilDate:inMode:dequeue:] + 1290
13 AppKit 0x7ff80cdc5f47 -[NSApplication run] + 610
14 AppKit 0x7ff80cd992c6 NSApplicationMain + 823
15 HSTracker 0x10031dad9 0x100042000 + 2996953
16 dyld 0x2011212cd start + 1805
Thread 1:: com.apple.rosetta.exceptionserver
0 runtime 0x7ff7ffbf2ea0 0x7ff7ffbef000 + 16032
Thread 2 Crashed:: tid_1203 Dispatch queue: com.apple.root.default-qos
0 ??? 0x7ff89975ea84 ???
1 libsystem_kernel.dylib 0x7ff80941cb52 __pthread_kill + 10
2 libsystem_pthread.dylib 0x7ff809456f85 pthread_kill + 262
3 libsystem_c.dylib 0x7ff809377b19 abort + 126
4 libcoreclr.dylib 0x10b09dfde mono_post_native_crash_handler + 14
5 libcoreclr.dylib 0x10b04205a mono_handle_native_crash + 458
6 libcoreclr.dylib 0x10b13d818 sigabrt_signal_handler.cold.1 + 40
7 libcoreclr.dylib 0x10b09d6c8 sigabrt_signal_handler + 152
8 libsystem_platform.dylib 0x7ff80948be9d _sigtramp + 29
9 ??? 0x69746c6c642e ???
10 libsystem_c.dylib 0x7ff809377b19 abort + 126
11 libcoreclr.dylib 0x10b0e67b8 monoeg_assert_abort + 24
12 libcoreclr.dylib 0x10af267ea mono_log_write_logfile + 250
13 libcoreclr.dylib 0x10b0e6d22 monoeg_g_logv_nofree + 194
14 libcoreclr.dylib 0x10b0e6e9f monoeg_assertion_message + 143
15 libcoreclr.dylib 0x10b0e6eda mono_assertion_message + 26
16 libcoreclr.dylib 0x10ae56ca7 mono_assembly_load_corlib + 567
17 libcoreclr.dylib 0x10ae50fc2 mono_init + 322
18 libcoreclr.dylib 0x10af99942 mini_init + 1282
19 libcoreclr.dylib 0x10afff29e mono_jit_init + 14
20 HSTracker 0x100311de9 0x100042000 + 2948585
21 HSTracker 0x100318fb6 0x100042000 + 2977718
22 HSTracker 0x100195089 0x100042000 + 1388681
23 libdispatch.dylib 0x7ff8092ae455 _dispatch_call_block_and_release + 12
24 libdispatch.dylib 0x7ff8092af7e2 _dispatch_client_callout + 8
25 libdispatch.dylib 0x7ff8092b206c _dispatch_queue_override_invoke + 961
26 libdispatch.dylib 0x7ff8092bec92 _dispatch_root_queue_drain + 328
27 libdispatch.dylib 0x7ff8092bf431 _dispatch_worker_thread2 + 147
28 libsystem_pthread.dylib 0x7ff809453c3e _pthread_wqthread + 261
29 libsystem_pthread.dylib 0x7ff809452bdb start_wqthread + 15
Thread 3:
0 runtime 0x7ff7ffc11954 0x7ff7ffbef000 + 141652
Thread 4:
0 runtime 0x7ff7ffc11954 0x7ff7ffbef000 + 141652
Thread 5:
0 runtime 0x7ff7ffc11954 0x7ff7ffbef000 + 141652
Thread 6:
0 runtime 0x7ff7ffc11954 0x7ff7ffbef000 + 141652
Thread 7:
0 runtime 0x7ff7ffc11954 0x7ff7ffbef000 + 141652
Thread 8:
0 ??? 0x7ff89975ea84 ???
1 libsystem_kernel.dylib 0x7ff809415e0e mach_msg2_trap + 10
2 libsystem_kernel.dylib 0x7ff809424622 mach_msg2_internal + 84
3 libsystem_kernel.dylib 0x7ff80941cf16 mach_msg_overwrite + 649
4 libsystem_kernel.dylib 0x7ff8094160ff mach_msg + 19
5 HSTracker 0x10095f0ff 0x100042000 + 9556223
6 libsystem_pthread.dylib 0x7ff809457253 _pthread_start + 99
7 libsystem_pthread.dylib 0x7ff809452bef thread_start + 15
Thread 9:: com.apple.NSEventThread
0 ??? 0x7ff89975ea84 ???
1 libsystem_kernel.dylib 0x7ff809415e0e mach_msg2_trap + 10
2 libsystem_kernel.dylib 0x7ff809424622 mach_msg2_internal + 84
3 libsystem_kernel.dylib 0x7ff80941cf16 mach_msg_overwrite + 649
4 libsystem_kernel.dylib 0x7ff8094160ff mach_msg + 19
5 CoreFoundation 0x7ff80953b853 __CFRunLoopServiceMachPort + 143
6 CoreFoundation 0x7ff80953a2bb __CFRunLoopRun + 1393
7 CoreFoundation 0x7ff80953975a CFRunLoopRunSpecific + 536
8 AppKit 0x7ff80cf2abfd _NSEventThread + 127
9 libsystem_pthread.dylib 0x7ff809457253 _pthread_start + 99
10 libsystem_pthread.dylib 0x7ff809452bef thread_start + 15
Thread 10:
0 runtime 0x7ff7ffc11954 0x7ff7ffbef000 + 141652
Thread 11:
0 runtime 0x7ff7ffc11954 0x7ff7ffbef000 + 141652
Thread 12:: com.apple.NSURLConnectionLoader
0 ??? 0x7ff89975ea84 ???
1 libsystem_kernel.dylib 0x7ff809415e0e mach_msg2_trap + 10
2 libsystem_kernel.dylib 0x7ff809424622 mach_msg2_internal + 84
3 libsystem_kernel.dylib 0x7ff80941cf16 mach_msg_overwrite + 649
4 libsystem_kernel.dylib 0x7ff8094160ff mach_msg + 19
5 CoreFoundation 0x7ff80953b853 __CFRunLoopServiceMachPort + 143
6 CoreFoundation 0x7ff80953a2bb __CFRunLoopRun + 1393
7 CoreFoundation 0x7ff80953975a CFRunLoopRunSpecific + 536
8 CFNetwork 0x7ff80ec0f67e +[__CFN_CoreSchedulingSetRunnable _run:] + 447
9 Foundation 0x7ff80a4c1b93 __NSThread__start__ + 1007
10 libsystem_pthread.dylib 0x7ff809457253 _pthread_start + 99
11 libsystem_pthread.dylib 0x7ff809452bef thread_start + 15
Thread 13:: Realm notification listener
0 ??? 0x7ff89975ea84 ???
1 libsystem_kernel.dylib 0x7ff80941aafa kevent + 10
2 HSTracker 0x10063aade 0x100042000 + 6261470
3 HSTracker 0x10063ad8f 0x100042000 + 6262159
4 libsystem_pthread.dylib 0x7ff809457253 _pthread_start + 99
5 libsystem_pthread.dylib 0x7ff809452bef thread_start + 15
Thread 14:: SGen worker
0 ??? 0x7ff89975ea84 ???
1 libsystem_kernel.dylib 0x7ff8094189aa __psynch_cvwait + 10
2 libsystem_pthread.dylib 0x7ff8094577a8 _pthread_cond_wait + 1193
3 libcoreclr.dylib 0x10af7e1d3 thread_func + 483
4 libsystem_pthread.dylib 0x7ff809457253 _pthread_start + 99
5 libsystem_pthread.dylib 0x7ff809452bef thread_start + 15
Thread 2 crashed with X86 Thread State (64-bit):
rax: 0x0000000000000000 rbx: 0x0000000000000000 rcx: 0x0000000000000000 rdx: 0x0000000000000000
rdi: 0x0000000000000000 rsi: 0x000000030530c000 rbp: 0x0000000305309120 rsp: 0x0000000305308eb0
r8: 0x000000030530a038 r9: 0x0000000305309120 r10: 0x0000000000000000 r11: 0x000000010b14345c
r12: 0x0000000000000000 r13: 0x000000010b1695b2 r14: 0x0000000000001203 r15: 0x0000000000000016
rip: <unavailable> rfl: 0x0000000000000287
tmp0: 0xffffffffffffffff tmp1: 0x00007ff89975ea58 tmp2: 0x00007ff80941cb48
Binary Images:
0x20111b000 - 0x2011a7fff dyld (*) <ece08070-2194-3e61-9371-9216cc755f55> /usr/lib/dyld
0x7ff7ffbef000 - 0x7ff7ffc1efff runtime (*) <2315e5a0-93f9-38af-a9d5-102bbd4c4c00> /usr/libexec/rosetta/runtime
0x10a4b2000 - 0x10a519fff libRosettaRuntime (*) <4cb71c5f-4e41-3ce6-a65a-b283bc4bfab5> /Library/Apple/*/libRosettaRuntime
0x100042000 - 0x100d75fff net.hearthsim.hstracker (3.0.6) <b280c62c-3179-3b16-aa44-f7fa24dd4412> /Applications/HSTracker.app/Contents/MacOS/HSTracker
0x10ae49000 - 0x10b190fff libcoreclr.dylib (*) <5b34ea4e-0d20-324f-aa9c-0b11d90d4b13> /Applications/HSTracker.app/Contents/Frameworks/libcoreclr.dylib
0x10ab3f000 - 0x10ab82fff org.sparkle-project.Sparkle (2.5.1) <c48058fc-540e-3b1f-af01-3260e00c3e1d> /Applications/HSTracker.app/Contents/Frameworks/Sparkle.framework/Versions/B/Sparkle
0x10b82b000 - 0x10b88afff com.ifehervari.HearthMirror (0.9) <e4e16c05-fc50-3b79-8559-3ee9f30a4c87> /Applications/HSTracker.app/Contents/Frameworks/HearthMirror.framework/Versions/A/HearthMirror
0x116fb1000 - 0x116fbdfff libobjc-trampolines.dylib (*) <9c159ffc-6463-3e56-9e9e-7af541a6e565> /usr/lib/libobjc-trampolines.dylib
0x118a36000 - 0x1191a0fff com.apple.AGXMetalG13X (322.7.2) <fe30d8d5-4b5b-3054-8ac3-b6293687abb5> /System/Library/Extensions/AGXMetalG13X.bundle/Contents/MacOS/AGXMetalG13X
0x0 - 0xffffffffffffffff ??? (*) <00000000-0000-0000-0000-000000000000> ???
0x7ff809415000 - 0x7ff809450fff libsystem_kernel.dylib (*) <3d809509-3dd9-320f-950e-483495228b05> /usr/lib/system/libsystem_kernel.dylib
0x7ff8094c0000 - 0x7ff80995bff2 com.apple.CoreFoundation (6.9) <bd462b33-5986-3002-ae9e-01fc5960e531> /System/Library/Frameworks/CoreFoundation.framework/Versions/A/CoreFoundation
0x7ff815099000 - 0x7ff815375ff3 com.apple.HIToolbox (2.1.1) <10f939bf-ac61-311c-86bc-4e03ba232bb8> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HIToolbox.framework/Versions/A/HIToolbox
0x7ff80cd95000 - 0x7ff80e24cffc com.apple.AppKit (6.9) <0ad0f45e-dd66-31f2-958c-27c0a361ec0e> /System/Library/Frameworks/AppKit.framework/Versions/C/AppKit
0x7ff809451000 - 0x7ff80945cfff libsystem_pthread.dylib (*) <68ebe69f-2f14-307e-88d6-15e105b054cd> /usr/lib/system/libsystem_pthread.dylib
0x7ff8092f7000 - 0x7ff80937fff7 libsystem_c.dylib (*) <bca4f8d0-3664-3a3d-90a6-83b277a16c66> /usr/lib/system/libsystem_c.dylib
0x7ff809488000 - 0x7ff809491fff libsystem_platform.dylib (*) <2eead6d3-81eb-3376-aa28-cb29fae4397e> /usr/lib/system/libsystem_platform.dylib
0x7ff8092ac000 - 0x7ff8092f3ff9 libdispatch.dylib (*) <26fd813a-6afe-3062-9197-d23755f25923> /usr/lib/system/libdispatch.dylib
0x7ff80e9d3000 - 0x7ff80ed74ffe com.apple.CFNetwork (1.0) <3565ca97-b3ea-3d82-97ea-2a452bc89fe6> /System/Library/Frameworks/CFNetwork.framework/Versions/A/CFNetwork
0x7ff80a46c000 - 0x7ff80b2a7ffc com.apple.Foundation (6.9) <bc7fcc83-bb52-3cf4-b3d0-3fcf2319bd05> /System/Library/Frameworks/Foundation.framework/Versions/C/Foundation
External Modification Summary:
Calls made by other processes targeting this process:
task_for_pid: 0
thread_create: 0
thread_set_state: 0
Calls made by this process:
task_for_pid: 1
thread_create: 0
thread_set_state: 0
Calls made by all processes on this machine:
task_for_pid: 45
thread_create: 0
thread_set_state: 0
VM Region Summary:
ReadOnly portion of Libraries: Total=1.0G resident=0K(0%) swapped_out_or_unallocated=1.0G(100%)
Writable regions: Total=1.9G written=1670K(0%) resident=1670K(0%) swapped_out=0K(0%) unallocated=1.9G(100%)
VIRTUAL REGION
REGION TYPE SIZE COUNT (non-coalesced)
=========== ======= =======
Accelerate framework 256K 2
Activity Tracing 256K 1
CG image 8196K 1
ColorSync 224K 27
CoreAnimation 344K 32
CoreGraphics 12K 2
CoreUI image data 176K 2
Foundation 16K 1
Kernel Alloc Once 8K 1
MALLOC 1.7G 74
MALLOC guard page 384K 24
Rosetta Arena 4096K 2
Rosetta Generic 2276K 566
Rosetta IndirectBranch 1024K 1
Rosetta JIT 128.0M 1
Rosetta Return Stack 280K 28
Rosetta Thread Context 280K 28
SQLite page cache 384K 3
STACK GUARD 28K 7
Stack 14.7M 14
Stack Guard 56.0M 7
VM_ALLOCATE 67.5M 727
VM_ALLOCATE (reserved) 20.0M 2 reserved VM address space (unallocated)
__CTF 824 1
__DATA 24.9M 670
__DATA_CONST 70.2M 680
__DATA_DIRTY 1760K 244
__FONT_DATA 2352 1
__LINKEDIT 186.3M 13
__OBJC_RO 76.2M 1
__OBJC_RW 2350K 2
__TEXT 844.2M 703
__TPRO_CONST 280K 2
libnetwork 128K 8
mapped file 275.3M 759
owned unmapped memory 832K 1
page table in kernel 1670K 1
shared memory 880K 20
=========== ======= =======
TOTAL 3.4G 4659
TOTAL, minus reserved VM space 3.4G 4659
-----------
Full Report
-----------
{"app_name":"HSTracker","timestamp":"2024-10-05 02:40:51.00 +0100","app_version":"3.0.6","slice_uuid":"b280c62c-3179-3b16-aa44-f7fa24dd4412","build_version":"2981","platform":1,"bundleID":"net.hearthsim.hstracker","share_with_app_devs":0,"is_first_party":0,"bug_type":"309","os_version":"macOS 15.1 (24B5046f)","roots_installed":0,"name":"HSTracker","incident_id":"78DBAA1F-0765-467E-9BA3-E980557DAD61"}
{
"uptime" : 150000,
"procRole" : "Background",
"version" : 2,
"userID" : 501,
"deployVersion" : 210,
"modelCode" : "MacBookPro18,3",
"coalitionID" : 1506,
"osVersion" : {
"train" : "macOS 15.1",
"build" : "24B5046f",
"releaseType" : "User"
},
"captureTime" : "2024-10-05 02:40:48.1191 +0100",
"codeSigningMonitor" : 1,
"incident" : "78DBAA1F-0765-467E-9BA3-E980557DAD61",
"pid" : 6987,
"translated" : true,
"cpuType" : "X86-64",
"roots_installed" : 0,
"bug_type" : "309",
"procLaunch" : "2024-10-05 02:40:40.9507 +0100",
"procStartAbsTime" : 3747042703466,
"procExitAbsTime" : 3747214556488,
"procName" : "HSTracker",
"procPath" : "\/Applications\/HSTracker.app\/Contents\/MacOS\/HSTracker",
"bundleInfo" : {"CFBundleShortVersionString":"3.0.6","CFBundleVersion":"2981","CFBundleIdentifier":"net.hearthsim.hstracker"},
"storeInfo" : {"deviceIdentifierForVendor":"690A455F-9884-50A5-9D4C-9EB0F2A2BDAB","thirdParty":true},
"parentProc" : "launchd",
"parentPid" : 1,
"coalitionName" : "net.hearthsim.hstracker",
"crashReporterKey" : "B4A1F733-A6DE-F1B9-AD8B-C9DC49FE88DA",
"codeSigningID" : "net.hearthsim.hstracker",
"codeSigningTeamID" : "RL7C49LAMC",
"codeSigningFlags" : 570491649,
"codeSigningValidationCategory" : 6,
"codeSigningTrustLevel" : 4294967295,
"bootSessionUUID" : "C604D891-A1AF-49E4-8ECD-D772AFC3D884",
"wakeTime" : 2626,
"sleepWakeUUID" : "143B562E-7DA0-4179-AD1A-C157A937A865",
"sip" : "enabled",
"exception" : {"codes":"0x0000000000000000, 0x0000000000000000","rawCodes":[0,0],"type":"EXC_CRASH","signal":"SIGABRT"},
"termination" : {"flags":0,"code":6,"namespace":"SIGNAL","indicator":"Abort trap: 6","byProc":"HSTracker","byPid":6987},
"asi" : {"libsystem_c.dylib":["abort() called"]},
"extMods" : {"caller":{"thread_create":0,"thread_set_state":0,"task_for_pid":1},"system":{"thread_create":0,"thread_set_state":0,"task_for_pid":45},"targeted":{"thread_create":0,"thread_set_state":0,"task_for_pid":0},"warnings":1},
"faultingThread" : 2,
"threads" : 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I have made a code change that hopefully will avoid this. Please let me know if 3.0.7 (to be released this week) solves the problem.
Had a couple random crashes on 3.0.7. I opened the program before battle.net accidentally, as HS was logging in/loading HS Replay crashed.
There was three log files in log folder. hstracker.log
Had a couple random crashes on 3.0.7. I opened the program before battle.net accidentally, as HS was logging in/loading HS Replay crashed.
There was three log files in log folder. hstracker.log
Do you have a crash report in the Console app? The application log files are typically not helpful for crashes.
There was 3 of them. I changed the file types from .ips to .log to be able to upload them here.
HSTracker-2024-10-12-021219.log
HSTracker-2024-10-14-101600.log
HSTracker-2024-10-14-202706.log
There was 3 of them. I changed the file types from .ips to .log to be able to upload them here.
HSTracker-2024-10-12-021219.log
Does it happen all the time or just occasionally?
I made a couple of fixes to try to fix both start up crashes. Hopefully things will be better, but please let me know how 3.0.8 compares.
Sweet cheers dude, I've just updated, I'll have a play around and post logs if needed. :)
Another random crash. I tabbed out of full screen mode to look at internet browser, as I tabbed back into Duo's BG, and browse my partners cards, it crashed. HSTracker-2024-10-18-071605.log
Another random crash. I tabbed out of full screen mode to look at internet browser, as I tabbed back into Duo's BG, and browse my partners cards, it crashed. HSTracker-2024-10-18-071605.log
This is very different than previous crashes. Not much useful in the report. If it keeps happening, it may be time to upgrade Mono runtime
I've never heard of the Mono Runtime, I'll take a look into upgrading it.
I've never heard of the Mono Runtime, I'll take. a look into upgrading it.
It is embedded, nothing you need to worry about. Just saying I may try upgrading it and see if the crashes go away.
Another random crash from console logs. Forgot to upload last week. I think HS was in windowed mode, and I was tabbed out with it in the background.
HSTracker-2024-10-22-140732.log
Another random crash from console logs. Forgot to upload last week. I think HS was in windowed mode, and I was tabbed out with it in the background.
Were you playing Duos or just regular Battlegrounds?
HSTracker-2024-10-28-031006.log
New crash, ran battle.net app. pressed play as HS was loading i opened HS tracker and error screen popped.
Another one this morning. All I did was open HS Tracker as HS was loading. HSTracker-2024-10-29-091958.log
Has this improved with 3.1.0? I have fixed several issues on the upcoming 3.1.1, so curious where this stands with current version.
No crashes on 3.1.0.
But have had some issue with overlays not disappearing in battlegrounds, between turns. mostly hero/trinket pick and the blood gems counters.
Last week whilst playing, I had a message appear saying Hs tracker was using significant storage or memory. I can't remember exactly what it said. A box appeared on screen with a list of items. I thought I took a screen shot but couldn't find it afterwards. :(
In the list was battle.net/Hearthstone/Microsoft edge/HSTracker The first three were on 1gb-2.5gb and HS Tracker was up to about 90GB. This was during a Wild game where loads of cards were being discovered. The tracker had formed two columns on the left-hand side, and I ended up quitting it.
I tried to google it, but didn't find much information. Will this show in the logs?
If the log didn't rotate, it will show the memory used by the app, like this:
19:48:12.126 💚 DEBUG CoreManager.init():67 - Memory Used by App: 898.89MB
Well, if there is no log under the logs folder from the help menu, I don't know why.
On Tue, Nov 12, 2024 at 8:15 PM DazzaButch @.***> wrote:
okay for some reasons, I don't have log files?
— Reply to this email directly, view it on GitHub https://github.com/HearthSim/HSTracker/issues/1351#issuecomment-2472093654, or unsubscribe https://github.com/notifications/unsubscribe-auth/AB3SJGSY2CGXHAFAJNHASLT2AKRZZAVCNFSM6AAAAABPM3YY3WVHI2DSMVQWIX3LMV43OSLTON2WKQ3PNVWWK3TUHMZDINZSGA4TGNRVGQ . You are receiving this because you commented.Message ID: @.***>
Couple logs from a few random crashes I had whilst playing BG/Duo's. I have updated to newest client as well.
HSTracker-2024-11-23-065402.log HSTracker-2024-11-21-015930.log
@DazzaButch if this happens again, can you grab the Hearthstone Power.log before closing Hearthstone or ending the BG game? That log file will in a directory under /Applications/Hearthstone/Logs/Hearthstone_<date>. You need to go into the folder with the most recent date (it is the date/time when you started Hearthstone).
Please attach that log, plus the HSTracker log. Hopefully that could help me recreate the issue and identify the root cause.
Yeah, sure I'll try remembering.
Was playing BG's and Duos. Message saying HStracker has crashed with Report/Ignore/Reopen buttons. I pressed ignore as I was middle of BG's. :((
HSTracker-2024-11-27-024911.log
I got two of those power.logs from today. 1 is 70kb in size and 1 is 190mb which I compressed into a zip. 190mb -> 9mb
You can compress it and share the link. I really want to find out what is going on these random crashes that I haven't seen locally
Random crash whilst playing BG's again. Message box HS tracker has crashed, report, ignore, reopen.
Tabbed straight out and grabbed power.log and hs tracker one. Hopefully you'll find something.
HSTracker-2024-11-29-092943.log Power.log.zip