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cant transcode files containing accents

Open yodog opened this issue 1 year ago • 3 comments

tdarr is unable to transcode files with accents in their names, it doesnt matter how many times i try.

if manually rename the files, removing the accents, it works.

transcode error tab:

1 series 2024-02-19 15:58:59 Westworld - S04E08 - Que Será Será WEBDL-1080p.mp4
2 series 2024-02-19 15:58:55 Westworld - S04E03 - Années Folles WEBDL-1080p.mp4
3 series 2024-02-19 15:58:06 Westworld - S02E03 - Virtù e Fortuna HDTV-1080p.mp4
4 series 2024-02-19 15:57:33 Westworld - S02E07 - Les Écorchés HDTV-1080p.mp4

before renaming (error)

2024-02-19T15:59:01.340Z 6CmgtcIFNy:Node[yearly-yak]:Worker[key-kid]:[1/2] R/W [-error-]:/media/series/Westworld/Westworld - S04E08 - Que Será Será WEBDL-1080p.mp4:Error: ENOENT: no such file or directory, access '/media/series/Westworld/Westworld - S04E08 - Que Será Será WEBDL-1080p.mp4'

2024-02-19T15:59:01.340Z 6CmgtcIFNy:Node[yearly-yak]:Worker[key-kid]:[2/2] The  following source file cannot be accessed on Tdarr_Node 0OA9VTV6m: "/media/series/Westworld/Westworld - S04E08 - Que Será Será WEBDL-1080p.mp4"

after renaming (success)

2024-02-19T17:54:01.808Z N72A1KK6C:Attempting copy from /tmp/Westworld - S04E08 - Que Sera Sera WEBDL-1080p-TdarrCacheFile-Yxmwr35EC.mp4 to /media/series/Westworld/Westworld - S04E08 - Que Sera Sera WEBDL-1080p-TdarrCacheFile-7PeMTWJolM.mp4 , method 1

2024-02-19T17:54:01.809Z N72A1KK6C:After move/copy,  destination file of size 1001712011 does match cache file of size 1001712011

yodog avatar Feb 19 '24 22:02 yodog

I had the same issue with accents in file names, the files were located on a SMB mount.

wnypoker avatar Mar 03 '24 23:03 wnypoker

Same here I had to manually rename them to the Tdarr expected name to make it move them, sadly later Sonarr has to rename the file again

Hisui02 avatar Apr 20 '24 14:04 Hisui02

Do you have any more info on your environment? I have tried with that exact file name using plugin stack and flows and it has come out as successful for me:

image

HaveAGitGat avatar May 06 '24 06:05 HaveAGitGat