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Failed to install on Mac OS 11.6 (M1 Mac)

Open wellhat opened this issue 3 years ago • 3 comments

I get this error at the end of installation from my terminal tail output. Homebrew is updated and I installed Docker & XCode 13 + CLI.

jh@Jacobs-MacBook-Air ~ % tail -f /var/log/install.log
	    PKInstallPackageIdentifier = "com.HandySoftware.pkg.HandyHost";
	}
2021-10-07 21:27:08+01 Jacobs-MacBook-Air installd[1063]: PackageKit: Running idle tasks
2021-10-07 21:27:08+01 Jacobs-MacBook-Air Installer[1285]: install:didFailWithError:Error Domain=PKInstallErrorDomain Code=112 "An error occurred while running scripts from the package “HandyHost_v0.4.8.pkg”." UserInfo={NSFilePath=./postinstall, NSURL=file://localhost/Users/jh/Downloads/HandyHost_v0.4.8.pkg, PKInstallPackageIdentifier=com.HandySoftware.pkg.HandyHost, NSLocalizedDescription=An error occurred while running scripts from the package “HandyHost_v0.4.8.pkg”.}
2021-10-07 21:27:08+01 Jacobs-MacBook-Air installd[1063]: PackageKit: Removing client PKInstallDaemonClient pid=1285, uid=501 (/System/Library/CoreServices/Installer.app/Contents/MacOS/Installer)
2021-10-07 21:27:08+01 Jacobs-MacBook-Air installd[1063]: PackageKit: Done with sandbox removals
2021-10-07 21:27:08+01 Jacobs-MacBook-Air Installer[1285]: Install failed: The Installer encountered an error that caused the installation to fail. Contact the software manufacturer for assistance.
2021-10-07 21:27:08+01 Jacobs-MacBook-Air Installer[1285]: IFDInstallController 1197AE0 state = 8
2021-10-07 21:27:08+01 Jacobs-MacBook-Air Installer[1285]: Displaying 'Install Failed' UI.
2021-10-07 21:27:08+01 Jacobs-MacBook-Air Installer[1285]: 'Install Failed' UI displayed message:'The Installer encountered an error that caused the installation to fail. Contact the software manufacturer for assistance.'.

wellhat avatar Oct 07 '21 20:10 wellhat

I’ll have a look on an M1 in the next few days, thanks for the heads up.

alexsmith540 avatar Oct 08 '21 14:10 alexsmith540

Also got this issue on M1 mac mini

15:07 $ tail -f /var/log/install.log
2021-10-14 15:11:28-07 Mac-mini installd[850]: PackageKit: Running idle tasks
2021-10-14 15:11:28-07 Mac-mini Installer[6691]: install:didFailWithError:Error Domain=PKInstallErrorDomain Code=112 "An error occurred while running scripts from the package “HandyHost_v0.4.9.pkg”." UserInfo={NSFilePath=./postinstall, NSURL=file://localhost/Users/mary/Downloads/HandyHost_v0.4.9.pkg, PKInstallPackageIdentifier=com.HandySoftware.pkg.HandyHost, NSLocalizedDescription=An error occurred while running scripts from the package “HandyHost_v0.4.9.pkg”.}
2021-10-14 15:11:28-07 Mac-mini installd[850]: PackageKit: Removing client PKInstallDaemonClient pid=6691, uid=501 (/System/Library/CoreServices/Installer.app/Contents/MacOS/Installer)
2021-10-14 15:11:28-07 Mac-mini installd[850]: PackageKit: Done with sandbox removals
2021-10-14 15:11:29-07 Mac-mini Installer[6691]: Install failed: The Installer encountered an error that caused the installation to fail. Contact the software manufacturer for assistance.
2021-10-14 15:11:29-07 Mac-mini Installer[6691]: IFDInstallController 4CEA1270 state = 8
2021-10-14 15:11:29-07 Mac-mini Installer[6691]: Displaying 'Install Failed' UI.
2021-10-14 15:11:29-07 Mac-mini Installer[6691]: 'Install Failed' UI displayed message:'The Installer encountered an error that caused the installation to fail. Contact the software manufacturer for assistance.'.

marybm-dev avatar Oct 14 '21 22:10 marybm-dev

Mac M1 chips are currently being worked on for compatibility. Updates coming soon as we resolve on this issue. Thank you for the feedback.

stanzo89 avatar Oct 15 '21 00:10 stanzo89