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Published 20 hours ago • verified publisher icon HMS-Core

Ad load failed with error code: 3 for Splash Ad

Open sametguzeldev opened this issue 3 years ago • 2 comments

Hello there. I am trying to run Splash Ad with test Ids but I am getting error code 3. I've deleted HMS Core cache, did not work. I've completely factory reset my phone, still the same issue. I can confirm I have an active network because I open other ads and they are working.

I am using Huawei P40 Lite with Android 10 Installed. HMS Core version is 6.1.0.313

Here is my logcat.txt Here is the live video from the device.

Thanks

sametguzeldev avatar Oct 22 '21 12:10 sametguzeldev

Is there any maximum request number for a test ad? Because it was working today in the morning and again it is not working. Haven't changed anything or any code. But I did request around 100 splash ads.

sametguzeldev avatar Oct 25 '21 16:10 sametguzeldev

In order to locate your issue quickly, please run the following command to obtain full logs:

adb logcat -v time >d:/hwads.txt Reproduce the problem scenario. Press Ctrl + C and copy the log to here

Mike-mei avatar Oct 26 '21 10:10 Mike-mei