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Published 20 hours ago • verified publisher icon HMS-Core

Ad load failed with error code: 3

Open Kogerro opened this issue 3 years ago • 7 comments

Hi,

I have problems with displaying of Native, Reward and Interstitial Ads - all of them return "Ad load failed with error code: 3", meaning "No ad found".

Logcat states: "HiAdSDK.InterstitialAdManager: onAdFailed, errorCode:204 "

I understand, that there may be no regular ads available, however those are test ads that I would expect to be always ready, for testing purposes. Is there any way to have a reliable source of test ads for, well, testing?

Kogerro avatar Sep 15 '21 09:09 Kogerro

In order to locate your issue quickly, please run the following command to obtain full logs:

adb logcat -v time >d:/hwads.txt Reproduce the problem scenario. Press Ctrl + C and copy the log to here

Mike-mei avatar Sep 16 '21 02:09 Mike-mei

hwads.txt

DanteLiu1996 avatar May 07 '22 09:05 DanteLiu1996

@DanteLiu1996 您好，根据日志分析，当前时间是2022年5月7日，您在请求的时候，携带的时间是2022-05-09，广告任务在未来的这个时间不一定会投放，就不会有广告返回。请调整测试设备的系统时间后重试。 image

Xuejiao-Shi avatar May 07 '22 09:05 Xuejiao-Shi

谢谢，问题已解决

@.> 时间： 2022年5月7日 (周六) 17:57 主题： [External] Re: [HMS-Core/hms-ads-demo-java] Ad load failed with error code: 3 (#16) @.> @.>, @.

@DanteLiu1996 https://github.com/DanteLiu1996 您好，从日志来看当前时间不对。 [image: image] https://user-images.githubusercontent.com/99166105/167249278-cfe8aec4-a04b-4923-aa72-c56629bdffcd.png [image: image] https://user-images.githubusercontent.com/99166105/167249285-33294f13-9598-49bb-a7ee-5e1a71ba80be.png 请调整测试设备的系统时间后重试。

— Reply to this email directly, view it on GitHub https://github.com/HMS-Core/hms-ads-demo-java/issues/16#issuecomment-1120178784, or unsubscribe https://github.com/notifications/unsubscribe-auth/AVZNPRXW7SXLEFS66DCWKITVIY5ADANCNFSM5ECBYFLQ . You are receiving this because you were mentioned.Message ID: @.***>

DanteLiu1996 avatar May 07 '22 11:05 DanteLiu1996

hwads.txt 又出现了类似的错误码，但是这次时间是同步的，设备型号是mate 40 pro+

DanteLiu1996 avatar May 10 '22 03:05 DanteLiu1996

您好，感谢您的反馈，经确认您使用的是HUAWEI Mate 40 RS保时捷设计，广告在这个高端机型上不返回，请更换其他机型后重新尝试。

Xuejiao-Shi avatar May 10 '22 05:05 Xuejiao-Shi

谢谢

@.> 时间： 2022年5月10日 (周二) 13:59 主题： [External] Re: [HMS-Core/hms-ads-demo-java] Ad load failed with error code: 3 (#16) @.> @.>, @.

您好，感谢您的反馈，经确认您使用的是HUAWEI Mate 40 RS保时捷设计，广告在这个高端机型上不返回，请更换其他机型后重新尝试。

— Reply to this email directly, view it on GitHub https://github.com/HMS-Core/hms-ads-demo-java/issues/16#issuecomment-1121962691, or unsubscribe https://github.com/notifications/unsubscribe-auth/AVZNPRX6C5EY4IGZ47QH7RLVJH3KZANCNFSM5ECBYFLQ . You are receiving this because you were mentioned.Message ID: @.***>

DanteLiu1996 avatar May 10 '22 10:05 DanteLiu1996