DRB icon indicating copy to clipboard operation
DRB copied to clipboard

Error after long loading in XrmToolBox

Open arth78 opened this issue 3 years ago • 4 comments

Hello,

I'm getting an issue when I'm using DRB on XrmToolBox and trying "Retrieve Multiple" Request Type. When I select "Account" Table, I get a long loading then an error message: https://i.imgur.com/S452qi7.png

Console error: https://i.imgur.com/ZNr9Vid.png

After that, if I select another entity and get back to account, it seems I can make Requests without issue without any loading.

Regards,

arth78 avatar Nov 23 '22 10:11 arth78

Thanks for the console log. Is an error you get always when fetching accounts inside this instance or it happens once a while? Because it's hard for me to debug if doesn't happen always inside that instance.

The requests to retrieve the metadata are batched (there are 5/6 requests for each table) so one of them is failing but that error is too generic for me. Let me know.

GuidoPreite avatar Nov 23 '22 11:11 GuidoPreite

It depends of the first entity I want to use. If I use "AAD User" table, I have no issue, but with "Account", "Opportunity" or "Contact" the error will always be displayed. It seems to break when the entity has too many fields.

arth78 avatar Nov 23 '22 15:11 arth78

I was about to create a new issue, but I think it might be linked: when I use DRB directly in the CRM (same environment), I get an endless loading on 'big' tables like "Account", "Opportunity" or "Contact".

arth78 avatar Nov 23 '22 15:11 arth78

can you send me an email? my address is firstname.lastname[at]gmail.com or you can contact me on LinkedIn or Twitter. After we can check how to tackle this issue. Thanks

GuidoPreite avatar Nov 23 '22 17:11 GuidoPreite