Agree a set of QA KPIs

[jmcook1186]

Sub of #659

User story

As a project manager, and a core developer, i want to be able to benchmark our QA performance against some targets that represent success.

Rationale

We are implementing a new QA strategy and putting a lot of effort into defining new processes and features to support it. We have to define a set of indicators we can use to track whether our strategy and tooling has made a positive difference. We also need to know when we fall short so we can course correct.

Implementation details

• [ ] @jmcook1186 to propose a set of KPIs
• [ ] round of feedback from others on team and wider org
• [ ] team agree, KPIs added to monthly reporting

Priority

4/5

Size

M

What does "done" look like?

KPIs agreed and added to monthly reporting

Deadline

tbc