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GrapheneOS
eSIM Multiple Enabled Profiles
As I know Android can now support dual eSIM (MEP). https://source.android.com/docs/core/connect/esim-mep But on the latest version of GrapheneOS and on Pixel 7 this functionality does not work and gives an error: "Only one downloaded SIM can be active at a time".
$ adb shell pm list features | grep android.hardware.telephony.euicc.mep
feature:android.hardware.telephony.euicc.mep
$ adb logcat
04-10 09:49:09.349 10949 10949 I ToggleSubscriptionDialogActivity: isMultipleEnabledProfilesSupported():false
04-10 09:49:09.349 10949 10949 D ToggleSubscriptionDialogActivity: Handle subscription enabling.
04-10 09:49:09.349 10949 10949 D ToggleSubscriptionDialogActivity: DSDS is already enabled. Condition not satisfied.
04-10 09:49:09.373 10949 10949 I ConfirmDialogFragment: Showing dialog with title =Switch to [***]?
Two of my providers say they support eSim MEP. What could be wrong?
[ro.build.fingerprint]: [google/panther/panther:13/TQ2A.230305.008/2023040400:user/release-keys]
following... I'm having the same problem with android 13 on a pixel 5a utilizing AT&T and Vodafone
I'm unable to properly activate service on Helium Mobile on a Pixel 7 without this feature on GrapheneOS due to them relying on multiple eSIMs being active simultaneously. I can download both eSIMs and use them one at a time, but have the same message as OP when trying to activate them simultaneously. Tested on GrapheneOS 2023062300.
https://support.google.com/pixelphone/answer/9449293?hl=en "On Pixel 7 and Pixel 7 Pro phones and if your carrier allows, you can use 2 eSim profiles simultaneously."
https://support.hellohelium.com/en/articles/7130896-installing-and-activating-your-sims "Voice eSIM (Google Pixel 7 and 7 Pro)" and "Data eSIM (Google Pixel models)"
https://support.hellohelium.com/en/articles/7240207-supported-devices "Users of devices with Dual eSIM compatibility should continue to use a Voice and Data eSIM."
Has there been any updates for this? I am facing the same issue on helium mobile where I have to use dual esim. I tested the stock os with my 7pro and both esims at once work just fine, so I believe this is just a bug where graphene isn't getting if the phone supports MEP properly for supported hardware.
I also have a need for dual active esims on a Pixel 7 Pro and would appreciate it if this issue was addressed.
I also have a need for dual active esims on a Pixel 7 Pro and would appreciate it if this issue was addressed.
https://www.androidpolice.com/dual-esim-pixel-7/
I also have a need for dual active esims on a Pixel 7 Pro and would appreciate it if this issue was addressed.
https://www.androidpolice.com/dual-esim-pixel-7/
Yes, the phone supports it with the stock operating system but GrapheneOS does not yet. It disables the active esim when I try to activate a second one stating "Only one downloaded SIM can be active at a time."
On Android 14 now and still no dual eSIM
Has this been fixed?
Sadly no, I still can't enable multiple eSIMs on the latest update.
@thestinger is it possible to get insight on the extent that GOS can support/port this function present in the stock OS?
I'm unable to reproduce this issue on Pixel 7 and on Pixel 8: activated 3 eSIMs, 2 eSIMs are enabled at the same time.
Check again whether this is still an issue on the latest OS release.
Still not working for me on a Pixel 7 with the latest release.
Screenshots
Also not working for me on 20240126 on my Pixel 7. I have tried to disable and re-enable eSIM support to no avail. I wonder if a wipe and reinstall is necessary to get it working.
@erroriel @Shapes0 Post your carrier settings versions (Settings -> Network -> SIMs -> <SIM> -> Long press "Carrier settings version" -> Copy)
@erroriel @Shapes0 Post your carrier settings versions (Settings -> Network -> SIMs -> -> Long press "Carrier settings version" -> Copy)
Both eSIMs: tmobile_us-52000000043 MCC: 310 MNC: 240 2023-09-27
Physical SIM:
att5g_us-52000000018
MCC: 310 MNC: 410
MVNO: gid: 53FF
2023-08-24
eSIM 1:
tmobile_us-52000000043
MCC: 310 MNC: 260
2023-09-27
eSIM 2 and 3:
tmobile_us-52000000043
MCC: 310 MNC: 240
2023-09-27
@Shapes0 @erroriel T-Mobile US doesn't allow to use eSIM MEP:
Your Google Pixel 7 lets you store multiple eSIM profiles, but only one can be used at a time
https://www.t-mobile.com/support/tutorials/device/google/pixel-7/topic/esim/how-to-switch-between-esim-profiles
I've found several reports online that state that MEP doesn't work on T-Mobile US.
@muhomorr Please see above about Helium. This is a supported setup that only does not work on GrapheneOS. I have tested this successfully with stock and other custom ROMs.
@erroriel Have you tested it on the same device?
Check whether DSDS (dual SIM, dual standby) is enabled in phone testing menu:
dial *#*#4636#*#*, tap Phone information, then scroll down to "Enable DSDS".
No, not on this device specifically, but on another testing/development Pixel 7 because of having to factory reset to change ROMs.
Before I originally joined this issue, I downloaded two cheap prepaid Tello (T-Mobile MVNO) eSIMs on my test device and successfully activated them both simultaneously on stock and another custom ROM. Then I installed GrapheneOS and could not activate them simultaneously, only swap. I kept the eSIMs on the device for each ROM tested, meaning I did not redownload them each time. I can repeat this experiment on the current build if that would help narrow things down.
On this device, DSDS is enabled and I am using it with the physical SIM and one eSIM. No difference to MEP after toggling off and on.
What carriers are you testing with? @muhomorr
@erroriel
I downloaded two cheap prepaid Tello (T-Mobile MVNO) eSIMs on my test device and successfully activated them both simultaneously on stock and another custom ROM
Did you have a physical SIM active at the time? If there's a physical SIM active, at most one eSIM can be enabled.
What carriers are you testing with?
LTE carrier from Eastern Europe.
Did you have a physical SIM active at the time? If there's a physical SIM active, at most one eSIM can be enabled.
No, I did not. Right - only two can be active - one physical and one eSIM (or) two eSIMs. The test I ran which succeeded on other ROMs was with two eSIMs. If I deactivate the physical SIM on GrapheneOS and try to activate a second eSIM, the situation does not change - it still says only one eSIM can be active at a time as in the screenshot above. @muhomorr
@erroriel Check the log for isMultipleEnabledProfilesSupported text after trying to enable the second eSIM. Can do it without adb access, by going to Settings -> System -> View logs and searching for that text.
I get ToggleSubscriptionDialogActivity: isMultipleEnabledProfilesSupported():true on both Pixel 7 and 8 (unlike the OP).
As an update to this, I reinstalled GrapheneOS on my phone and now I have the ability to enable both eSIMs. It seems that updates never triggered some change made in the fresh install image.
Resetting cellular configuration might have worked. I don't think carrier configurations that are in use are updated without provisioning again.
I'm facing the same issue.
Resetting cellular configuration might have worked. I don't think carrier configurations that are in use are updated without provisioning again.
Assuming you're referring to settings > reset options > reset mobile network settings (erase esims checked), that didn't help. I also get ToggleSubscriptionDialogActivity: isMultipleEnabledProfilesSupported():false in the logs.
