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Published 20 hours ago • verified publisher icon GoodDollar

(Bug) SMS not arriving

Open sirpy opened this issue 2 years ago • 7 comments

Mary says on her iphone she doesn't get an SMS.

  • [ ] is it the ipv6 issue?
  • [ ] APIs to get the ipv6 address and sent to server not working?
  • [ ] captcha not working good on iOS?

sirpy avatar Apr 14 '22 13:04 sirpy

Hi @sirpy! Could you give an access to Heroku, so I will check the logs, it may help

roma-hladilka avatar Apr 15 '22 10:04 roma-hladilka

@patpedrosa could you please provide some account details (e.g. user name, phone number etc) ?

johnsmith-gooddollar avatar Apr 18 '22 09:04 johnsmith-gooddollar

@johnsmith-gooddollar @patpedrosa i've checked it and the reason was that it failed captcha the second time she tried it was ok maybe Meri waited too long between passing captcha and sending the SMS @johnsmith-gooddollar can you check what is the time limit we have?

sirpy avatar Apr 18 '22 10:04 sirpy

@sirpy 5min

https://github.com/GoodDollar/GoodCFVerify/blob/master/src/helpers/config.js#L52

johnsmith-gooddollar avatar Apr 18 '22 10:04 johnsmith-gooddollar

@alt-a1r @patpedrosa https://app.birdeatsbug.com/sessions/Jkr8MjDSHvaFw39MVNUI6RpSOdXY95Xivs9n3UzmzmwZ possible issue of this error image.png

vldkh avatar Apr 29 '22 13:04 vldkh

@vldkh please open a new issue for this bug also describe exactly everything required to reproduce it

sirpy avatar May 01 '22 10:05 sirpy

@vldkhh need to actualize this

johnsmith-gooddollar avatar Aug 16 '22 13:08 johnsmith-gooddollar