photoshopCClinux
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Gictorbit
Crash while starting empty photoshop but works with files
Describe the bug So I installed photoshop and opened it by shortcut created by installer - great, it works. I tried to open some .psd file - also works. But now when I try to open clear photoshop (by shortcut) I have error below, nothing else. Weird thing is that if I instead open .psd file it again works :D So when I need to make new project, I need to open some old one instead and then create new one from there.
Error says something about DPI. Any ideas?
Unhandled exception: unimplemented function user32.dll.GetDpiForMonitorInternal called in 64-bit code (0x000000007bc6146c).
Register dump:
rip:000000007bc6146c rsp:000000000023eef0 rbp:0000000000000001 eflags:00000206 ( - -- I - -P- )
rax:000000007bc61420 rbx:000000000023ef10 rcx:000000000023ef10 rdx:0000000064944269
rsi:0000000064957a6e rdi:0000000064957c40 r8:000000000023f078 r9:000000000023f040 r10:0000000000000000
r11:00007f2517598be0 r12:0000000000000000 r13:0000000149461880 r14:000000000023f328 r15:000000000000002c
Stack dump:
0x000000000023eef0: 000000000023ef10 000000007b47de55
0x000000000023ef00: 0000000000000000 0000000000000000
0x000000000023ef10: 0000000180000100 0000000000000000
0x000000000023ef20: 000000007bc6146c 2000000000000002
0x000000000023ef30: 0000000064957c40 0000000064957a6e
0x000000000023ef40: 0000000000202020 0000000000000000
0x000000000023ef50: 0000000000000000 0000000000000000
0x000000000023ef60: 0000000000000000 0000000000000000
0x000000000023ef70: 0000000000000000 0000000000000000
0x000000000023ef80: 0000000000000000 0000000000000000
0x000000000023ef90: 0000000000000000 0000000000000000
0x000000000023efa0: 0000000000000002 000000000023f078
Backtrace:
=>0 0x000000007bc6146c stub_entry_point+0x4c() in ntdll (0x0000000000000001)
1 0x0000000064944269 in shcore (+0x4268) (0x0000000000000001)
2 0x00000001495be0dd in photoshop (+0x95be0dc) (0x0000000000000001)
3 0x00000001495bef24 in photoshop (+0x95bef23) (0x000000000023f160)
4 0x00000001494630fe in photoshop (+0x94630fd) (0x000000000023f160)
0x000000007bc6146c stub_entry_point+0x4c in ntdll: addq $20,%rsp
Modules:
Module Address Debug info Name (259 modules)
PE 240000- 2dd000 Deferred msvcp140
PE 2e0000- 2f7000 Deferred vcruntime140
PE 300000- 304000 Deferred api-ms-win-crt-runtime-l1-1-0
PE 310000- 402000 Deferred ucrtbase
PE 410000- 413000 Deferred api-ms-win-crt-heap-l1-1-0
PE 420000- 424000 Deferred api-ms-win-crt-stdio-l1-1-0
PE 430000- 433000 Deferred api-ms-win-crt-locale-l1-1-0
PE 440000- 445000 Deferred api-ms-win-crt-math-l1-1-0
PE 450000- 453000 Deferred api-ms-win-crt-time-l1-1-0
PE 460000- 4a4000 Deferred tbb
PE 4b0000- 4f4000 Deferred tbbmalloc
PE 500000- 101a000 Deferred svml_dispmd
PE 1020000- 1377000 Deferred libmmd
PE 1380000- 13c2000 Deferred crclient
PE 13d0000- 14b6000 Deferred opencv_calib3d249
PE 14c0000- 1732000 Deferred opencv_core249
PE 1740000- 17e6000 Deferred msvcp120
PE 17f0000- 18df000 Deferred msvcr120
PE 18e0000- 1984000 Deferred opencv_flann249
PE 1990000- 1c42000 Deferred opencv_imgproc249
PE 1c50000- 1d26000 Deferred opencv_features2d249
PE 1d30000- 1d9d000 Deferred opencv_video249
PE 1da0000- 1ead000 Deferred adobe_caps
PE 1eb0000- 1f2a000 Deferred vulcancontrol
PE 1f30000- 1fca000 Deferred vulcanmessage5
PE 1fd0000- 213d000 Deferred adobexmpfiles
PE 2140000- 227e000 Deferred adobexmp
PE 2280000- 22f5000 Deferred cggl
PE 2300000- 236c000 Deferred ahclient
PE 2370000- 2387000 Deferred amtlib
PE 2390000- 289e000 Deferred mps
PE 28a0000- 2a09000 Deferred aide
PE 2a10000- 2f8f000 Deferred plugplugowl
PE 2f90000- 321c000 Deferred adobeowl
PE 3220000- 3223000 Deferred api-ms-win-crt-conio-l1-1-0
PE 3230000- 33e0000 Deferred adobelinguistic
PE 33e0000- 3409000 Deferred citthreading
PE 3410000- 34d3000 Deferred extendscript
PE 34e0000- 3596000 Deferred sccore
PE 35a0000- 362c000 Deferred manta
PE 4880000- 4a00000 Deferred photoshop
PE 4a00000- 4ca7000 Deferred psviews
PE 4cb0000- 4cb3000 Deferred psart
PE 10000000- 100ee000 Deferred axedomcore
PE 16000000- 1600f000 Deferred dnssd
PE 4a800000- 4a93f000 Deferred icucnv40
PE 4ad00000- 4ba47000 Deferred icudt40
PE 64940000- 64993000 Dwarf shcore
PE 67d00000- 67d2b000 Deferred userenv
PE 69d80000- 69e01000 Deferred sti
PE 6a000000- 6a964000 Deferred cg
PE 6e1c0000- 6e387000 Deferred d3dcompiler_43
ELF 7a800000- 7aa06000 Deferred opengl32
linux Distribution (please complete the following information):
- Distro: Mint 20.04
- Desktop Environment: Xfce
- Installation method: 1-photoshopSetup.sh
- gpu: GTX 980
hi can you try photoshopSetupCustom.sh? it's more compatible just uninstall photoshop and install it again using custom script I think it could solve the problem
Exact same problem.
- Uninstalling Phpotoshop.
- Installing with option 2.
- Opening photoshop by shortcut and it works.
- Closing, openening, clososing and couple of times like that - it works great every time.
- Closing and clicking on .psd file from file manager instead, to open file directly.
- Wine dialog appears with "the wine configuration being updated" for a second and photoshop starts with file - so it works.
- Closing photoshop and trying again to open it directly by shortcut (not by .psd file).
- Wine dialog appears again for a second and then error "The program Photoshop.exe has encountered a serious problem..." with report from first post.
- Now the only way to start photoshop is by opening .psd file.
This wine dialog appears only while switching on photoshop opening method (from photoshop shortcut to .psd and vice versa). So I'm guessing that opening photoshop by .psd file changes something in wine configuration that breaks application.
I have only two workaround for this:
- Install ptohoshop and never open .psd file directly (but by file/open dialog inside PS).
- Instead opening photoshop directly, make small empty .psd file and start photoshop by opening it.
Of course it will by inconvenience in both ways, so I hope that this can be somehow fixed.
Thanks for reply :)
Yeah same case with me! Here's mine!
Unhandled exception: page fault on read access to 0x00000000 in 64-bit code (0x000000000d23cd77). Register dump: rip:000000000d23cd77 rsp:000000000021bd00 rbp:000000000021da30 eflags:00010202 ( R- -- I - - - ) rax:000000000d0ffb50 rbx:000000000d080440 rcx:0000000000000000 rdx:000000000021bf6c rsi:000000000c09f530 rdi:0000000000000000 r8:000000000021c270 r9:0000000000000000 r10:fffffffec2de0ef0 r11:000000000021bc80 r12:000000000021be08 r13:0000000000000000 r14:000000000021c270 r15:000000000021bf6c Stack dump: 0x000000000021bd00: 000000000d549a90 000000000d080440 0x000000000021bd10: 0000000000000000 000000000cda6360 0x000000000021bd20: 000000000d080440 000000000d3bd760 0x000000000021bd30: 000000000c09f550 000000000021da30 0x000000000021bd40: 000000000c09f530 000000000021bd78 0x000000000021bd50: 000000000cfd7b60 fffffffffffffffe 0x000000000021bd60: 000000000d54d750 000000000cf7db90 0x000000000021bd70: 0000000000000001 0000000000000000 0x000000000021bd80: 0000000000000000 000000000cda6360 0x000000000021bd90: 0000000000000001 0000000148f346f5 0x000000000021bda0: 000000000021c100 0000000000000000 0x000000000021bdb0: 0000000000000000 000000000021c1b8 Backtrace: =>0 0x000000000d23cd77 EntryPoint+0xffffffffffffffff() in cooltype (0x000000000021da30) 1 0x000000000d3bd760 EntryPoint+0xffffffffffffffff() in cooltype (0x000000000021da30) 2 0x0000000148f346f5 EntryPoint+0xff408328() in photoshop (0x000000000021da30) 3 0x0000000148f338b5 EntryPoint+0xff4074e8() in photoshop (0x000000000021da30) 4 0x0000000148f2e72e EntryPoint+0xff402361() in photoshop (0x000000000021da30) 5 0x0000000148f2e057 EntryPoint+0xff401c8a() in photoshop (0x000000000021da30) 6 0x0000000148fcfd0a EntryPoint+0xff4a393d() in photoshop (0x000000000021da30) 0x000000000d23cd77 EntryPoint+0xffffffffffffffff in cooltype: movzwl (%rcx),%eax Modules: Module Address Debug info Name (180 modules) PE 220000- 34a000 Deferred shlwapi PE 350000- 39c000 Deferred mscms PE 3a0000- 3e4000 Deferred tbb PE 3f0000- 3f3000 Deferred api-ms-win-crt-heap-l1-1-0 PE 400000- 444000 Deferred tbbmalloc PE 450000- f6a000 Deferred svml_dispmd PE f70000- f73000 Deferred api-ms-win-crt-utility-l1-1-0 PE f80000- 12d7000 Deferred libmmd PE 12e0000- 1322000 Deferred crclient PE 1330000- 1416000 Deferred opencv_calib3d249 PE 1420000- 1692000 Deferred opencv_core249 PE 16a0000- 1744000 Deferred opencv_flann249 PE 1750000- 1a02000 Deferred opencv_imgproc249 PE 1a10000- 1ae6000 Deferred opencv_features2d249 PE 1af0000- 1b5d000 Deferred opencv_video249 PE 1b60000- 1c6d000 Deferred adobe_caps PE 1c70000- 22be000 Deferred msi PE 22c0000- 274b000 Deferred comctl32 PE 2750000- 27ca000 Deferred vulcancontrol PE 27d0000- 286a000 Deferred vulcanmessage5 PE 2870000- 29dd000 Deferred adobexmpfiles PE 29e0000- 2b1e000 Deferred adobexmp PE 2b20000- 2b23000 Deferred api-ms-win-crt-time-l1-1-0 PE 2b30000- 3494000 Deferred cg PE 34a0000- 3515000 Deferred cggl PE 3520000- 358c000 Deferred ahclient PE 3590000- 35a7000 Deferred amtlib PE 35b0000- 3abe000 Deferred mps PE 3ac0000- 3c29000 Deferred aide PE 3c30000- 41af000 Deferred plugplugowl PE 41b0000- 443c000 Deferred adobeowl PE 4440000- 45f0000 Deferred adobelinguistic PE 45f0000- 4619000 Deferred citthreading PE 4620000- 46e3000 Deferred extendscript PE 46f0000- 47a6000 Deferred sccore PE 47b0000- 483c000 Deferred manta PE 5f60000- 60e0000 Deferred photoshop PE 60e0000- 6387000 Deferred psviews PE 6390000- 6393000 Deferred psart PE 63c0000- 6719000 Deferred d2d1 PE 6720000- 6874000 Deferred d3d10 PE 75f0000- 75f8000 Deferred adobepip PE 8670000- 8703000 Deferred chrome_elf PE 8710000- 8753000 Deferred credui PE 8760000- 877c000 Deferred ncrypt PE 8890000- 88ad000 Deferred fastcore.8bx PE 88b0000- 89ba000 Deferred mmxcore.8bx PE 89c0000- 8a69000 Deferred multiprocessor support.8bx PE 8a70000- 8a74000 Deferred imslib PE 9740000- 9b77000 Deferred actxprxy PE 9b80000- 9bb8000 Deferred plugin PE 9cd0000- a343000 Deferred halidebottlenecks.8bx PE a350000- a377000 Deferred psdx.8bi PE b510000- b541000 Deferred bib PE b550000- b585000 Deferred bibutils PE b590000- b609000 Deferred adobesvgagm PE b610000- ba16000 Deferred svgre PE ba20000- bba5000 Deferred ace PE bbb0000- c088000 Deferred agm PE d190000- d5a7000 Export cooltype PE d5b0000- d5eb000 Deferred axe8sharedexpat PE d610000- d719000 Deferred wrliloplugin PE db30000- dcfc000 Deferred aif PE 10000000- 100ee000 Deferred axedomcore PE 128f0000- 12ba2000 Deferred d3d11 PE 12bb0000- 12d12000 Deferred wrservices PE 12d20000- 12f24000 Deferred adobehunspellplugin PE 12f30000- 14102000 Deferred hdr efex pro 2.8bf PE 14110000- 141b7000 Deferred msvcp110 PE 143c0000- 14616000 Deferred comdlg32 PE 14730000- 14a0c000 Deferred selectivepalette.8li PE 15710000- 15ebd000 Deferred scriptingsupport.8li PE 15fd0000- 15fde000 Deferred api-ms-win-core-string-l1-1-0 PE 16000000- 1600f000 Deferred dnssd PE 16120000- 162ad000 Deferred spaces.8li PE 162b0000- 1c1b8000 Deferred libcef PE 1c1c0000- 1c343000 Deferred winmm PE 1c350000- 1c46c000 Deferred oleacc PE 1c470000- 1c5ec000 Deferred d3d9 PE 1c920000- 1cd19000 Deferred windowscodecs PE 21030000- 210b9000 Deferred mmdevapi PE 21850000- 2186b000 Deferred wlanapi PE 21ed0000- 22162000 Deferred logsession PE 22290000- 2229f000 Deferred api-ms-win-appmodel-runtime-l1-1-1 PE 235e0000- 237e0600 Deferred pscloud PE 4a800000- 4a93f000 Deferred icucnv40 PE 4ad00000- 4ba47000 Deferred icudt40 PE 61540000- 6163b000 Deferred advapi32 PE 61740000- 6194b000 Deferred wininet PE 61d00000- 61d04000 Deferred api-ms-win-crt-convert-l1-1-0 PE 61d80000- 61d85000 Deferred api-ms-win-crt-math-l1-1-0 PE 62100000- 6219d000 Deferred msvcp140 PE 62980000- 6298f000 Deferred api-ms-win-core-localization-l1-2-1 PE 62b40000- 62b43000 Deferred api-ms-win-crt-environment-l1-1-0 PE 62c00000- 62c4c000 Deferred odbccp32 PE 62c80000- 62dbc000 Deferred wbemprox PE 62dc0000- 62fff000 Deferred rpcrt4 PE 63280000- 6329e000 Deferred version PE 63540000- 63544000 Deferred api-ms-win-crt-runtime-l1-1-0 PE 635c0000- 6389c000 Deferred urlmon PE 639c0000- 63a08000 Deferred shcore PE 64440000- 644e6000 Deferred msvcp120 PE 64840000- 64aeb000 Deferred gdiplus PE 64bc0000- 64bc3000 Deferred api-ms-win-crt-conio-l1-1-0 PE 64cc0000- 65107000 Deferred oleaut32 PE 65380000- 653a2000 Deferred wtsapi32 PE 656c0000- 65703000 Deferred sxs PE 65800000- 65827000 Deferred d3d10core PE 65b40000- 65b43000 Deferred api-ms-win-crt-filesystem-l1-1-0 PE 66040000- 6608a000 Deferred bcrypt PE 66400000- 66403000 Deferred api-ms-win-crt-locale-l1-1-0 PE 664c0000- 664ec000 Deferred hid PE 67140000- 6722f000 Deferred msvcr120 PE 674c0000- 67537000 Deferred explorerframe PE 67580000- 6760a000 Deferred glu32 PE 67640000- 67652000 Deferred psapi PE 67a80000- 67b54000 Deferred msvcr110 PE 67e80000- 67ec8000 Deferred jsproxy PE 68300000- 6845c000 Deferred combase PE 684c0000- 684d8000 Deferred concrt140 PE 68500000- 6859b000 Deferred uxtheme PE 68ac0000- 68af2000 Deferred d3d10_1 PE 69400000- 69514000 Deferred winhttp PE 69740000- 697b8000 Deferred propsys PE 69b80000- 69d1f000 Deferred d3dcompiler_47 PE 69e40000- 69ea5000 Deferred msacm32 PE 6a100000- 6a126000 Deferred userenv PE 6a200000- 6a6be000 Deferred ole32 PE 6a840000- 6a84f000 Deferred usp10 PE 6aa80000- 6aa8e000 Deferred api-ms-win-core-fibers-l1-1-1 PE 6b300000- 6b30e000 Deferred api-ms-win-core-localization-obsolete-l1-2-0 PE 6b5c0000- 6b5c4000 Deferred api-ms-win-crt-stdio-l1-1-0 PE 6b7c0000- 6b7d9000 Deferred dhcpcsvc PE 6ba00000- 6baaa000 Deferred sechost PE 6bac0000- 6bca5000 Deferred setupapi PE 6bd00000- 6bd74000 Deferred sti PE 6be80000- 6be92000 Deferred cfgmgr32 PE 6c540000- 6c6b1000 Deferred cryptui PE 6c7c0000- 6cd97000 Deferred gdi32 PE 6d380000- 6d3e1000 Deferred cabinet PE 6d940000- 6d973000 Deferred imagehlp PE 6db00000- 6db1f000 Deferred schannel PE 6db80000- 6db9c000 Deferred wevtapi PE 6dc80000- 6dc8f000 Deferred api-ms-win-core-synch-l1-2-0 PE 6e6c0000- 6e99f000 Deferred crypt32 PE 6ea40000- 6ea5f000 Deferred dwmapi PE 6eb00000- 6f1d2000 Deferred user32 PE 6f2c0000- 6f379000 Deferred wintrust PE 6f400000- 6f405000 Deferred api-ms-win-crt-multibyte-l1-1-0 PE 6f880000- 6faf4000 Deferred dbghelp PE 6fc40000- 6fce0000 Deferred rsaenh PE 6fd00000- 6fd04000 Deferred api-ms-win-crt-string-l1-1-0 PE 6fd80000- 6fd8e000 Deferred api-ms-win-core-datetime-l1-1-1 PE 6fec0000- 6fecf000 Deferred api-ms-win-core-sysinfo-l1-2-1 PE 70040000- 70057000 Deferred vcruntime140 PE 70740000- 70798000 Deferred mpr PE 70940000- 70a32000 Deferred ucrtbase PE 70c80000- 70c96000 Deferred msimg32 PE 70ec0000- 70ef2000 Deferred mspatcha PE 71000000- 7104c000 Deferred imm32 PE 710c0000- 71119000 Deferred dxva2 PE 7a850000- 7a854000 Deferred opengl32 PE 7b000000- 7b337000 Deferred kernelbase PE 7b600000- 7b935000 Deferred kernel32 PE 7bc00000- 7bef5000 Deferred ntdll PE 140000000- 14c94f000 Export photoshop PE 180000000- 18012f000 Deferred adbepm PE 7ff10a2e0000- 7ff10a2e3000 Deferred winepulse PE 7ff10a330000- 7ff10a333000 Deferred secur32 PE 7ff10a380000- 7ff10a384000 Deferred dnsapi PE 7ff10a3a0000- 7ff10a3a3000 Deferred netapi32 PE 7ff124010000- 7ff124013000 Deferred kerberos PE 7ff124040000- 7ff124044000 Deferred iphlpapi PE 7ff125560000- 7ff125563000 Deferred dwrite PE 7ff127420000- 7ff127424000 Deferred winex11 PE 7ff12c750000- 7ff12c754000 Deferred wined3d PE 7ff12c8f0000- 7ff12c8f4000 Deferred dxgi PE 7ff12c960000- 7ff12d237000 Deferred shell32 PE 7ff12d3a0000- 7ff12d3ab000 Deferred winspool PE 7ff12d4f0000- 7ff12d4f4000 Deferred ws2_32 Threads: process tid prio (all id:s are in hex) 00000038 services.exe 0000003c 0 00000040 0 0000004c 0 0000005c 0 00000074 0 0000008c 0 000000c0 0 000000e8 0 00000140 0 00000044 winedevice.exe 00000048 0 00000054 0 00000058 0 00000060 0 00000064 plugplay.exe 00000068 0 00000078 0 0000007c 0 00000080 0 000000a0 0 000001e4 0 000002b8 0 0000051c 0 00000520 0 000005e8 0 000005f4 0 00000084 winedevice.exe 00000088 0 00000090 0 00000094 0 0000009c 0 000000b0 0 000000b4 0 000000b8 svchost.exe 000000bc 0 000000c4 0 000000c8 0 000000e0 rpcss.exe 000000e4 0 000000ec 0 000000f0 0 000000f4 0 000000f8 0 00000150 0 0000046c 0 00000488 0 00000540 0 00000138 svchost.exe 0000013c 0 00000144 0 00000148 0 0000014c 0 00000454 (D) C:\users\ardityoc\PhotoshopSE\Photoshop.exe 00000458 0 <== 00000470 0 00000474 0 00000478 0 000004a4 0 000004a8 0 000004b0 0 000004b4 0 000004bc 0 000004c0 0 000004c4 0 000004c8 0 000004cc 0 000004d0 0 000004d4 0 000004d8 0 000004dc 0 000004e0 -2 000004e4 -2 000004e8 0 000004ec 0 000004f0 0 000004f4 0 000004f8 0 000004fc 0 00000500 0 00000504 0 00000508 0 0000050c 0 00000510 0 00000514 0 00000518 0 00000524 0 00000528 0 0000052c 0 00000530 0 00000534 0 00000538 0 00000548 0 0000054c 0 00000550 0 00000554 0 00000558 0 0000055c 0 00000568 0 0000056c 0 00000578 0 00000580 0 00000684 0 000007c8 0 000007d4 0 000007dc 0 0000045c explorer.exe 00000460 0 00000464 0 00000468 0 00000570 CEPHtmlEngine.exe 00000574 0 0000057c -2 00000588 0 0000058c 0 00000590 0 00000594 0 00000598 0 0000059c 0 000005a0 0 000005a4 0 000005a8 0 000005ac -2 000005b0 -2 000005b4 0 000005b8 0 000005bc 0 000005c0 0 000005c4 0 000005c8 0 000005cc 0 000005d0 0 000005d4 0 000005d8 0 000005dc 0 000005e0 0 000005e4 0 000005f8 0 000005fc 0 00000600 0 00000604 0 00000664 0 000005ec CEPHtmlEngine.exe 000005f0 0 00000610 0 00000614 0 00000644 0 00000648 0 0000064c 0 00000650 0 00000654 0 00000658 0 0000065c 0 00000608 CEPHtmlEngine.exe 0000060c 0 00000618 -2 0000061c 0 00000620 0 00000624 0 00000628 0 0000062c 0 00000630 0 00000634 0 00000638 0 0000063c 0 00000640 -2 00000660 0 00000668 0 0000066c 0 00000688 0 0000068c 0 00000690 0 00000694 0 System information: Wine build: wine-6.0 Platform: x86_64 Version: Windows 7 Host system: Linux Host version: 5.4.0-65-generic
Linux Distribution (please complete the following information):
Distro: Elementary 18.04 Desktop Environment: GNOME Installation method: 1-photoshopSetup.sh
