players cannot see each other
Describe the bug
the players cannot see each other, as if they were not on the server but nevertheless they are
To Reproduce
¿?
Expected behaviour
It may be some incompatibility with a plugin since that is what has happened in several cases
Screenshots / Videos

Server Version and Plugins
Versión git-Purpur-1774 (MC: 1.19.2)
List Plugins (23): ChatManager, Citizens, ConditionalEvents, DecentHolograms, DeluxeHub, Essentials, ExcellentCrates, FastAsyncWorldEdit (WorldEdit), floodgate, Geyser-Spigot, LuckPerms, Multiverse-Core, MyCommand, NexEngine, PlaceholderAPI, SCore, spark, StaffPlusPlus, SternalBoard, TAB, Vault, VoidGen, WorldGuard
Geyser Dump
https://dump.geysermc.org/L1R6cy6GOjvOG3YdrHrQIXr8cAbnL6O2
Geyser Version
git-Purpur-1774 (MC: 1.19.2)
Minecraft: Bedrock Edition Device/Version
1.19.2
Additional Context
No response
Help
As said in the discord - and as you've said too - it's likely an incompatibly with another plugin.
Please follow the steps below to find out the plugin that may be interfering - if you can reproduce this without any other errors present, send a new dump
If you have a possible plugin interfering with Geyser or Floodgate, follow these steps to find the culprit plugin:
- Temporarily remove/move half of your plugins from your server's plugins folder.
- If the problem persists, remove another half.
- If the problem goes away, swap that half of your plugins with the other half.
- Keep repeating this pattern, this time with the half that exhibits the problem, until you find your problematic plugin.
It's a cumbersome process, but unfortunately, we can't do it for you since there could be external factors too. I'd recommend to make a backup of the plugin folder beforehand aswell.
and when finding the guilty plugin what can be done? since if it is one that I need I will not be able to eliminate it
Then we will be able to reproduce the issue and see if it can be fixed by Geyser. But for that to happen we need to identify what plugin is causing the issue and how to reproduce said issue.
Have you determined a plugin conflict?
Closing due to no response. If you still have this issue please provide us with the asked info and let me know and I'll reopen this. Thanks!